Podia vs. Salesforce Agentforce Commerce vs. Salesforce Experience Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Podia
Score 7.4 out of 10
N/A
Podia in New York offers their ecommerce platform for managing memberships and selling courses online.
$39
per month
Agentforce Commerce
Score 8.1 out of 10
N/A
Salesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.
$4
per month
Salesforce Experience Cloud
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
Pricing
PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
Editions & Modules
Mover
$39.00
per month
Shaker
$79.00
per month
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PodiaAgentforce CommerceSalesforce Experience Cloud
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
More Pricing Information
Community Pulse
PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
Considered Multiple Products
Podia

No answer on this topic

Agentforce Commerce
Chose Salesforce Agentforce Commerce
Salesforce Commerce Cloud offers a wide variety of features such as pages, versions, static links etc which makes it unique when compared with any other tool. It has a powerful searching mechanism with which we can search with keywords to find related articles with those …
Chose Salesforce Agentforce Commerce
Salesforce is a much more integrated piece of software and integrates into your entire technology stack much more seamlessly. In comparison to other products we demoed, their technology was far superior with a much nicer UX/UI design. When it came to training, SF more clearly …
Chose Salesforce Agentforce Commerce
Since we are operating within the Salesforce platform such as the DMP and Marketing Cloud, integrating Commerce Cloud was an efficient and consistent way to streamline the processes.
Salesforce Experience Cloud

No answer on this topic

Features
PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Podia
8.1
2 Ratings
4% above category average
Salesforce Agentforce Commerce
8.7
44 Ratings
11% above category average
Salesforce Experience Cloud
-
Ratings
Product catalog & listings8.02 Ratings9.139 Ratings00 Ratings
Product management9.02 Ratings9.239 Ratings00 Ratings
Bulk product upload8.01 Ratings7.938 Ratings00 Ratings
Branding8.02 Ratings8.839 Ratings00 Ratings
Mobile storefront8.02 Ratings8.935 Ratings00 Ratings
Product variations8.02 Ratings9.041 Ratings00 Ratings
Website integration8.02 Ratings8.339 Ratings00 Ratings
Visual customization8.02 Ratings7.840 Ratings00 Ratings
CMS8.02 Ratings9.237 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Podia
8.0
2 Ratings
5% above category average
Salesforce Agentforce Commerce
8.7
34 Ratings
13% above category average
Salesforce Experience Cloud
-
Ratings
Abandoned cart recovery8.01 Ratings8.528 Ratings00 Ratings
Checkout user experience8.02 Ratings8.834 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Podia
8.0
2 Ratings
4% below category average
Salesforce Agentforce Commerce
9.0
33 Ratings
8% above category average
Salesforce Experience Cloud
-
Ratings
eCommerce security8.02 Ratings9.033 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Podia
7.0
2 Ratings
9% below category average
Salesforce Agentforce Commerce
8.1
38 Ratings
5% above category average
Salesforce Experience Cloud
-
Ratings
Promotions & discounts9.02 Ratings8.536 Ratings00 Ratings
SEO5.02 Ratings7.933 Ratings00 Ratings
Personalized recommendations00 Ratings7.938 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Podia
8.0
1 Ratings
0% below category average
Salesforce Agentforce Commerce
9.0
41 Ratings
12% above category average
Salesforce Experience Cloud
-
Ratings
Order processing8.01 Ratings8.738 Ratings00 Ratings
Custom functionality8.01 Ratings9.138 Ratings00 Ratings
Multi-site management00 Ratings9.035 Ratings00 Ratings
Inventory management00 Ratings9.037 Ratings00 Ratings
Shipping00 Ratings9.330 Ratings00 Ratings
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PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
Likelihood to Recommend
7.0
(2 ratings)
8.5
(55 ratings)
8.8
(71 ratings)
Likelihood to Renew
-
(0 ratings)
7.8
(11 ratings)
9.0
(1 ratings)
Usability
8.0
(1 ratings)
9.0
(11 ratings)
8.1
(15 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
9.1
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(3 ratings)
8.0
(18 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.4
(4 ratings)
User Testimonials
PodiaSalesforce Agentforce CommerceSalesforce Experience Cloud
Likelihood to Recommend
Podia
In my experience, Podia has been well suited in every way! I am a small company with a couple of independent contractors, and I don't know how to build my own website. I am not very techy. I get lots of compliments on how my website looks! I have had some people support me with setting up my group emails for my email list and setting up automations, and these techy people complained that they needed to do more customization in the email formatting and programming, so I switched to Mailchimp for those needs. Otherwise, I have been very happy with Podia and I am grateful to have a platform that offers so many services/features. It's affordable and user friendly. My clients and students are happy using it, too
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Salesforce
Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
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Salesforce
For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
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Pros
Podia
  • Emails
  • Course hosting
  • Website creation
  • Website chat
Read full review
Salesforce
  • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
  • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
  • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
Read full review
Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
Read full review
Cons
Podia
  • I sometimes wish there was more that I could customize on my website and digital programs
  • I wish their email service (for broadcasts/group emails) had more features and customization
  • I would like to use my brand font
Read full review
Salesforce
  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
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Salesforce
  • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
  • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
  • Also, there is no side-to-side comparison view for content editors to update the content easily.
Read full review
Likelihood to Renew
Podia
No answers on this topic
Salesforce
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
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Salesforce
Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
Read full review
Usability
Podia
It has a great user interface, it's fast to edit and create courses, to edit and create emails, to find chats, to develop the website. Support has been friendly and I haven't found anything that hasn't worked. It also has basically all the tools you need outside if a complete blog platform
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Salesforce
The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
lead/prospect with a potential customer to see if anyone within the team has a
relationship with that person or the company they work for.
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Salesforce
Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
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Reliability and Availability
Podia
No answers on this topic
Salesforce
We have only had one instance where the platform went down in the time we have been using it.
Read full review
Salesforce
No answers on this topic
Performance
Podia
No answers on this topic
Salesforce
No answers on this topic
Salesforce
Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
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Support Rating
Podia
No answers on this topic
Salesforce
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
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Salesforce
Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
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In-Person Training
Podia
No answers on this topic
Salesforce
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
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Salesforce
No answers on this topic
Implementation Rating
Podia
No answers on this topic
Salesforce
Implementation went fairly smoothly.
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Salesforce
No answers on this topic
Alternatives Considered
Podia
Kajabi had lots of features all in one place. I liked their digital course creator program. I liked the ease of their their membership site program/host, too. It had an app for my clients to use. There were some problems with not being able to customize the look of pages, but they allowed coding/programming if you had training, so I sometimes hired someone to do that for me. I couldn't figure out how to use their website builder, so I didn't do much there. When it came down to it, I could use Podia and it was cheaper and easier to use. GoDaddy was my website host for a few years. I did a lot on there. It was my website builder and host and I liked it. It was easy to use. My website looked great. It had more features than Podia with blogging and connecting to social media. I had a storefront but it wasn't great for selling digital products. Back then, it wanted to show my inventory and shipping options, which don't apply for services and digital products. I did a little with my digital courses on there, but in the end, I liked other sites better for this. It didn't work out. Weebly was just a starting point for me when I create my first digital course. I liked how it looked and it was easy to build, but there are better options for this sort of thing now.
Read full review
Salesforce
When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
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Salesforce
Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
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Return on Investment
Podia
  • It was the 1st system I used to launch my buisness and we did 100k within 2 yrs
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Salesforce
  • In my experience I see most of the retailers see better sales after moving to Demandware.
  • Site performance is really good if the application built with best practices suggested by Demandware.
  • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
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Salesforce
  • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
  • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
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ScreenShots