Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
SurveyMonkey
Score 8.2 out of 10
N/A
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
$99
per month
Pricing
Pollfish
SurveyMonkey
Editions & Modules
No answers on this topic
Team Advantage
$25
per month (billed annually) per user (starting at 3 users)
Team Premier
$75
per month (billed annually) per user (starting at 3 users)
Standard Monthly
$99
per month
Individual Plan - Advantage Annual
$468
per year
Individual Plan - Premier Annual
$1,428
per year
Offerings
Pricing Offerings
Pollfish
SurveyMonkey
Free Trial
No
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing is charged on a pay-per-complete basis, with prices starting from $0.95 per survey complete.
Much better. There were several times where SurveyMonkey gave me so many obvious bot answers that I questioned the reliability of all the data. Google Surveys is fine for quick internal surveys (like where should we order lunch from) but I don't use it for much else.
It's felt as though it's a step above Survey Monkey. While Survey Monkey also has a trusted and easy to use platform, we felt that Pollfish had a better sourcing system for respondent pools. Attest is also a great platform but is built more squarely as a brand & marketing Insigh…
Pollfish was perfect for our CPG brand because we could narrow our respondent pool to very specific retailers and purchasing behaviors. Was also very affordable and fast.
Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential …
The logic path and question type of options is lot stronger. You're able to launch a survey to Pollfish audience, which other survey services don't have.
Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a …
Again, when it comes to quick, DIY research it is one of the best options I've seen! Capable of a lot and very reliable, stable platform with quality respondents. They also automatically do bad data checks while in field, which saves time and effort on the back end and makes it easier to trust the results. Also, passing this to a colleague who is less skilled when it comes to research is less of an issue since their team also reviews every survey before launch
SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
Pollfish is very intuitive to use. If you understand how survey questions and answer options are structured, building the surveys themselves is pretty simple.
When you do run into problems, the customer service through the chat agent on the site is second to none. They are always very responsive and have answered any question I've ever had very quickly and very clearly.
Pollfish automatically can break you data down into several interesting subcategories. But it's also very easy to break your pool down into one that's very custom, and that's something that other survey companies charge quite a bit for.
Being able to close the survey at a set time without having to remember to do so.
Takes the guess work out of response collecting.
Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
An array of survey options and questions.
An all around great product that meets multiple needs.
Can have multiple collectors for the same survey to included manual input.
Prohibiting participants who don't fit your requirements. I've seen times where someone will literally say in a free responses question that they marked an answer, got rejected from a study, then opened the link again and selected a new answer to be able to participate.
An easy way to remove participants who are "bad responses" and have the results view upload seamlessly.
Maybe an AI function that helps you remove bias from quesitons.
I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
I think it is limited in being a browser only application. If there was a native software application that hosted Pollfish to eliminate some of the lag time working in surveys, I think that would be a big value add. Sometimes the platform gets too bogged online when trying to add things into the survey.
It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a strong balance of capabilities with reliable data, and we can create, launch, and collect results within hours. I’ve considered exploring other options, but Pollfish continues to reinvest in the platform and add value, which has kept it aligned with our business needs.
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
At least a couple of our new business wins this year were attributed to prospective clients appreciating the thorough research our new business team conducted preparing for the pitch. We used Pollfish to collect the data for that research.
We accelerated several deliverables being able to design, field and analyze surveys "un-house" using Pollfish rather than waiting for a 3rd party full-service vendor to return the survey data to us.
The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
