TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pollfish

    Score9.1 out of 10
    N/APollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.

    $0.95

    one-time fee per completed survey

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    PollfishSurveyMonkey
    Editions & Modules
    DIY Platform
    Starting at $0.95
    per response
    Full Service Projects
    Projects start at $5,000
    per project
    Enterprise
    Packages starting at $10,000
    per year annual commitment
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    PollfishSurveyMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PollfishSurveyMonkey
    Considered Both Products
    Prodege LLC
    Chose Pollfish
    Overall I would place Pollfish in second place from the list I presented in terms of survey capabilities. My list would go Qualtrics, Pollfish, Lyssna, and then SurveyMonkey. We ultimately went with Pollfish because we felt like it offered most of the main capabilities that Qual…
    Incentivized
    Chose Pollfish
    SurveyMonkey was a bit more pricey for what we wanted to do with our survey. From what I remember, they charged more to target the audience that we wanted so we decided to go with Pollfish for the survey we sent out.
    Incentivized
    Chose Pollfish
    Much better. There were several times where SurveyMonkey gave me so many obvious bot answers that I questioned the reliability of all the data. Google Surveys is fine for quick internal surveys (like where should we order lunch from) but I don't use it for much else.
    Incentivized
    Chose Pollfish
    Pollfish was more suited for my needs to design surveys for strangers to use and get paid responses. It was definitely newer, and while it had some glitches and shortcomings, it had a better UX than some of the others.
    Incentivized
    Chose Pollfish
    Much better and deeper functionality, easier to use as well.
    Incentivized
    Chose Pollfish
    Pollfish is one of the most cost-effective options I have worked with and ir works really well for DIY research. While it doesn’t offer a self-serve portal for some of the more advanced audience builds, their pre-set targeting filters are highly detailed and usually give me …
    Incentivized
    Chose Pollfish
    Pollfish is significantly more powerful and produces much better analytics than these alternatives. The AI interview function is also a significant edge over the competition.
    Incentivized
    Chose Pollfish
    Easy to use, excellent customer service, decent templates
    Incentivized
    Chose Pollfish
    Better prices, better interface
    Incentivized
    Chose Pollfish
    It's felt as though it's a step above Survey Monkey. While Survey Monkey also has a trusted and easy to use platform, we felt that Pollfish had a better sourcing system for respondent pools. Attest is also a great platform but is built more squarely as a brand & marketing Insigh…
    Incentivized
    Chose Pollfish
    Pollfish was perfect for our CPG brand because we could narrow our respondent pool to very specific retailers and purchasing behaviors. Was also very affordable and fast.
    Incentivized
    Chose Pollfish
    We selected Pollfish because it was more user friendly, cost effective, and advanced in its capabilities.
    Incentivized
    Chose Pollfish
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential …
    Incentivized
    Chose Pollfish
    The logic path and question type of options is lot stronger.
    You're able to launch a survey to Pollfish audience, which other survey services don't have.
    Incentivized
    Chose Pollfish
    Better pricing and functionality
    Incentivized
    Chose Pollfish
    Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a …
    Incentivized
    Chose Pollfish
    I found Pollfish to be the. most affordable and easy to use of the options I explored.
    Incentivized
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    56 Answers
    79%
    Would buy again
    34 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    81%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    56 Answers
    84%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    42 Answers
    80%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    44 Answers
    86%
    Implementation went as expected
    31 Answers
    Features
    PollfishSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    7.6
    50 Ratings
    6% below category average
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Survey templates8.250 Ratings8.075 Ratings
    Themes6.535 Ratings7.367 Ratings
    Custom logo/branding8.135 Ratings6.367 Ratings
    Survey Content
    Comparison of Survey Content features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    8.5
    56 Ratings
    0% below category average
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Changes to live survey7.438 Ratings7.062 Ratings
    Question design help8.552 Ratings6.872 Ratings
    Multiple question types9.756 Ratings9.078 Ratings
    Survey Logic
    Comparison of Survey Logic features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    8.5
    54 Ratings
    2% above category average
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Survey logic flexibility8.554 Ratings7.372 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    8.3
    56 Ratings
    2% above category average
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Response tracking8.954 Ratings7.577 Ratings
    Data export8.456 Ratings6.374 Ratings
    Standard reports8.349 Ratings8.077 Ratings
    Custom reports7.541 Ratings6.864 Ratings
    Analytics8.346 Ratings7.065 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    8.9
    40 Ratings
    3% above category average
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Access controls8.940 Ratings8.067 Ratings
    Compliance00 Ratings8.558 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Pollfish and SurveyMonkey
    Feature
    Pollfish
    9.1
    45 Ratings
    12% above category average
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Vendor-offered crowdsourcing9.542 Ratings7.332 Ratings
    Respondent restrictions8.741 Ratings7.846 Ratings
    Best Alternatives
    PollfishSurveyMonkey
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.1 out of 10
    QuestionPro
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PollfishSurveyMonkey
    Likelihood to Recommend
    9.0
    (57 ratings)
    8.7
    (111 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    9.0
    (26 ratings)
    Usability
    8.8
    (57 ratings)
    9.0
    (41 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    4.5
    (1 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PollfishSurveyMonkey
    Likelihood to Recommend
    Prodege LLC
    Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    Pros
    Prodege LLC
    • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
    • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
    • Be able to insert videos in order to make quick creativity tests.
    • Obtain quick results. Most of the times in only one day, even with specific segmentations.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Cons
    Prodege LLC
    • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
    • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
    • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Likelihood to Renew
    Prodege LLC
    Haven't done a deep evaluation of it in. a few months and curious how other new AI based tools stack up
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    Prodege LLC
    For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Reliability and Availability
    Prodege LLC
    Haven't hit any outages or errors that i can remember. its always been up when we needed to launch something
    Incentivized
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Performance
    Prodege LLC
    Fast. responses come in quickly and the results dashboard loads fine, no complaints here
    Incentivized
    Read full review
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    Prodege LLC
    No answers on this topic
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    Implementation Rating
    Prodege LLC
    Not much of an implementation really. Signed up and had our first survey live same day. No partner, no IT involvementNot much of an implementation really. Made an account, loaded a card and had our first survey live same day. No partner, no IT involvement
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    Prodege LLC
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Scalability
    Prodege LLC
    Scales fine on the platform side, we can run bigger samples without issue. Main limiter is budget, bigger/narrower audiences get expensive
    Incentivized
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Return on Investment
    Prodege LLC
    • Drives a lot of traffic to our website when consumer insights pieces are put out
    • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
    • Drives our strategy for certain areas of our product development
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    ScreenShots

    Pollfish Screenshots

    Screenshot of an executive ready report generated with AI Reports, with comprehensive AI survey analysis. The engine reads questionnaire context, runs statistical tests, and codes open-ended responses to draft a polished, evidence-based report.