Quickbase vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quickbase
Score 8.6 out of 10
N/A
Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.
$700
per month
Zoho Forms
Score 9.2 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
QuickbaseZoho Forms
Editions & Modules
Enterprise
Full Customizable
per month/billed annually
Business
Starting at $2,200
per month
Team
Started at $700
per month
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
QuickbaseZoho Forms
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptional$10 per month
Additional DetailsQuickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.Contact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
QuickbaseZoho Forms
Considered Both Products
Quickbase
Chose Quickbase
Again, all the alternatives out there are specialized to basically suit one aspect of the business. There are a couple platforms out there that are similar to Quickbase but we chose Quickbase for its simple design and because it was from a trusted company like Intuit so we knew …
Zoho Forms

No answer on this topic

Features
QuickbaseZoho Forms
Survey Content
Comparison of Survey Content features of Product A and Product B
Quickbase
-
Ratings
Zoho Forms
9.5
11 Ratings
11% above category average
Changes to live survey00 Ratings9.710 Ratings
Multiple question types00 Ratings9.311 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Quickbase
-
Ratings
Zoho Forms
9.3
10 Ratings
11% above category average
Survey logic flexibility00 Ratings9.310 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Quickbase
-
Ratings
Zoho Forms
9.0
11 Ratings
11% above category average
Response tracking00 Ratings8.711 Ratings
Data export00 Ratings9.59 Ratings
Standard reports00 Ratings9.211 Ratings
Custom reports00 Ratings8.710 Ratings
Analytics00 Ratings8.711 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Quickbase
-
Ratings
Zoho Forms
9.0
11 Ratings
4% above category average
Access controls00 Ratings9.011 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Quickbase
-
Ratings
Zoho Forms
8.5
10 Ratings
5% above category average
Respondent restrictions00 Ratings8.510 Ratings
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User Ratings
QuickbaseZoho Forms
Likelihood to Recommend
8.4
(521 ratings)
8.7
(11 ratings)
Likelihood to Renew
9.9
(54 ratings)
-
(0 ratings)
Usability
8.4
(40 ratings)
9.5
(3 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
9.0
(15 ratings)
-
(0 ratings)
Support Rating
7.4
(44 ratings)
10.0
(1 ratings)
In-Person Training
9.9
(4 ratings)
-
(0 ratings)
Online Training
10.0
(5 ratings)
-
(0 ratings)
Implementation Rating
9.8
(22 ratings)
-
(0 ratings)
Configurability
9.0
(10 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.4
(10 ratings)
-
(0 ratings)
Product Scalability
9.0
(15 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(10 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(10 ratings)
-
(0 ratings)
User Testimonials
QuickbaseZoho Forms
Likelihood to Recommend
Quickbase
I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
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Zoho
Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
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Pros
Quickbase
  • Rapidly bring new ideas to life
  • Great authentication and authorization system out of the box
  • Connects with many major third-party services (via Pipelines)
  • Reporting and Dashboards are awesome
  • Excellent emails notification system to keep us in the loop when data changes
  • Intuitive UI for building forms and reports
  • Nice playground to test new ideas
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Zoho
  • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
  • It has a mobile app also which makes this software usable at anytime and anywhere.
  • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
Read full review
Cons
Quickbase
  • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
  • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
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Zoho
  • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
  • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
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Likelihood to Renew
Quickbase
For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
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Zoho
No answers on this topic
Usability
Quickbase
Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
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Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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Reliability and Availability
Quickbase
Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
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Zoho
No answers on this topic
Performance
Quickbase
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
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Zoho
No answers on this topic
Support Rating
Quickbase
If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
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Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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In-Person Training
Quickbase
It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
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Zoho
No answers on this topic
Online Training
Quickbase
Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
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Zoho
No answers on this topic
Implementation Rating
Quickbase
I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
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Zoho
No answers on this topic
Alternatives Considered
Quickbase
Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
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Zoho
Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
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Scalability
Quickbase
It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
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Zoho
No answers on this topic
Professional Services
Quickbase
For clients we use Qucik base to develop application
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Zoho
No answers on this topic
Return on Investment
Quickbase
  • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
  • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
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Zoho
  • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
  • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
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ScreenShots

Zoho Forms Screenshots

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