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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    QuickBooks Desktop PremierZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    QuickBooks Desktop PremierZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    QuickBooks Desktop PremierZoom Workplace
    Considered Both Products
    Intuit
    No answer on this topic
    Zoom
    Chose Zoom Workplace
    I find the tools are easier to use at Zoom, the meetings and phone calls are clearer with a better connection. Easier to set up and easier for non account holders to join the meeting.
    Incentivized
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    QuickBooks Desktop PremierZoom Workplace
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Zoom Workplace
    -
    Ratings
    Pay calculation9.252 Ratings00 Ratings
    Benefit plan administration8.425 Ratings00 Ratings
    Direct deposit files8.242 Ratings00 Ratings
    Salary revision and increment management8.333 Ratings00 Ratings
    Reimbursement management8.336 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    Zoom Workplace
    -
    Ratings
    API for custom integration8.017 Ratings00 Ratings
    Plug-ins7.024 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Zoom Workplace
    -
    Ratings
    Single sign-on capability8.450 Ratings00 Ratings
    Role-based user permissions8.249 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Zoom Workplace
    -
    Ratings
    Dashboards8.758 Ratings00 Ratings
    Standard reports8.468 Ratings00 Ratings
    Custom reports7.766 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Zoom Workplace
    -
    Ratings
    Accounts payable8.370 Ratings00 Ratings
    Accounts receivable8.571 Ratings00 Ratings
    Cash management8.765 Ratings00 Ratings
    Bank reconciliation8.769 Ratings00 Ratings
    Expense management8.768 Ratings00 Ratings
    Time tracking7.535 Ratings00 Ratings
    Fixed asset management6.249 Ratings00 Ratings
    Multi-currency support7.623 Ratings00 Ratings
    Multi-division support8.239 Ratings00 Ratings
    Regulations compliance8.224 Ratings00 Ratings
    Electronic tax filing7.836 Ratings00 Ratings
    Self-service portal5.923 Ratings00 Ratings
    Global Financial Support6.09 Ratings00 Ratings
    Primary and Secondary Ledgers7.014 Ratings00 Ratings
    Intercompany Accounting7.917 Ratings00 Ratings
    Localizations7.66 Ratings00 Ratings
    Journals and Reconciliations8.725 Ratings00 Ratings
    Enterprise Accounting8.313 Ratings00 Ratings
    Configurable Accounting7.915 Ratings00 Ratings
    Centralized Rules Framework7.210 Ratings00 Ratings
    Standardized Processes8.315 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Zoom Workplace
    -
    Ratings
    Inventory tracking8.342 Ratings00 Ratings
    Automatic reordering7.321 Ratings00 Ratings
    Location management8.825 Ratings00 Ratings
    Manufacturing module7.722 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Zoom Workplace
    -
    Ratings
    Pricing8.037 Ratings00 Ratings
    Order entry7.838 Ratings00 Ratings
    Credit card processing9.134 Ratings00 Ratings
    Cost of goods sold8.943 Ratings00 Ratings
    Order Orchestration7.58 Ratings00 Ratings
    End-to-end order visibility8.59 Ratings00 Ratings
    Order exception Resolution7.56 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of QuickBooks Desktop Premier and Zoom Workplace
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    QuickBooks Desktop PremierZoom Workplace
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop PremierZoom Workplace
    Likelihood to Recommend
    8.2
    (75 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    7.5
    (14 ratings)
    9.4
    (27 ratings)
    Usability
    8.9
    (26 ratings)
    9.5
    (46 ratings)
    Availability
    10.0
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    9.0
    (5 ratings)
    9.0
    (3 ratings)
    Support Rating
    4.0
    (13 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (7 ratings)
    6.4
    (11 ratings)
    Configurability
    9.0
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    CPA Rating
    8.1
    (27 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    9.0
    (5 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    6.0
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    QuickBooks Desktop PremierZoom Workplace
    Likelihood to Recommend
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Intuit
    It takes forever to load.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Intuit
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Intuit
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.