RemotePC vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemotePC
Score 8.4 out of 10
N/A
RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$39.50
per year 1 License, 2 Computers
Splashtop
Score 8.6 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using…
$5
per month per user, billed annually
Pricing
RemotePCSplashtop
Editions & Modules
Consumer
$39.50
per year 2 computers
SOHO
$59.50
per year 5 computers
SOHO
$79.50
per year 10 computers
HelpDesk
$99.50
per year unlimited computers
Team
$299.50
per year 50 computers
Enterprise
$599.50
per year 100 computers
Splashtop Business Access Solo
$5.00
per month per user, billed annually
Splashtop Business Access Pro
$8.25
per month per user, billed annually
Splashtop Business Access Performance
$13.00
per month per user, billed annually
SOS
$17.00
per month per concurrent technician, billed annually
SOS+10
$19.00
per month per concurrent technician, billed annually
SOS Unlimited
$34.00
per month per concurrent technician, billed annually
Remote Support
$40.00
per month billed monthly or annually
Splashtop Enterprise
Contact Sales
Offerings
Pricing Offerings
RemotePCSplashtop
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRemotePC offers regular first year discounts for all plans.
More Pricing Information
Community Pulse
RemotePCSplashtop
Considered Both Products
RemotePC
Chose RemotePC
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features.
On the other end, Splashtop is an affordable option, …
Chose RemotePC
I purchased RemotePC to use on computers that had an issue with Splashtop. Splashtop was purchased due to the huge Logmein price increase. All three have very similar tools and uses. Logmein is a very solid tool but the pricing is restrictive for small companies. Splashtop
Chose RemotePC
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
Splashtop

No answer on this topic

Features
RemotePCSplashtop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemotePC
9.2
19 Ratings
11% above category average
Splashtop
7.8
43 Ratings
6% below category average
Screen sharing9.719 Ratings9.337 Ratings
File transfer9.715 Ratings9.039 Ratings
Instant message8.79 Ratings7.930 Ratings
Over-the-Internet remote session9.819 Ratings9.342 Ratings
Initiate remote control from mobile9.212 Ratings7.726 Ratings
Remote management of servers & workstations9.813 Ratings9.07 Ratings
Remote Active Directory® management8.46 Ratings00 Ratings
Centralized management dashboard7.98 Ratings7.132 Ratings
Session record9.29 Ratings7.219 Ratings
Annotations9.46 Ratings9.02 Ratings
Multi-platform remote control9.712 Ratings8.733 Ratings
Access to sleeping/powered-off computers00 Ratings3.013 Ratings
Monitoring and Alerts00 Ratings6.05 Ratings
Best Alternatives
RemotePCSplashtop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemotePCSplashtop
Likelihood to Recommend
9.7
(20 ratings)
9.0
(472 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(34 ratings)
Usability
9.0
(1 ratings)
9.6
(24 ratings)
Availability
-
(0 ratings)
9.4
(5 ratings)
Performance
-
(0 ratings)
9.5
(5 ratings)
Support Rating
-
(0 ratings)
8.8
(431 ratings)
Implementation Rating
-
(0 ratings)
9.5
(15 ratings)
Configurability
-
(0 ratings)
5.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.5
(5 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.8
(3 ratings)
Vendor pre-sale
-
(0 ratings)
5.8
(3 ratings)
User Testimonials
RemotePCSplashtop
Likelihood to Recommend
IDrive
RemotePC is very well suited for remote administration and remote access to own PC's. Larger scale implementations might require integration and gateway server. Mobile access best requires a tablet however without a mouse navigation can be cumbersome. Multiple connections on one PC seems currently not supported so a one on one link for the time being
Read full review
Splashtop
In my position Splashtop is perfectly suited for my needs. Allows me to connect to remote workers, or those who work from home. I use it while in the office as well as if I am doing after hours support at home. If you have workers who are local but at a different address, also useful. If you are supporting users just in the office you are in, obviously, it's not going to be a tool you will need
Read full review
Pros
IDrive
  • It installs well using common sense (which is not common)
  • It is easy to use
  • It is easy to setup unique encryption keys for maximum security for each system in your dashboard
Read full review
Splashtop
  • Splashtop lets me see what my clients see.
  • Splashtop usually works even when my client's computer isn't in great shape. I can sometimes do things remotely that an onsite user cannot.
  • Splashtop lets me work on many computers from one location, without leaving my own desk.
  • Splashtop allows me to serve clients who are hundreds and even thousands of miles away. I can do work for people I've never met.
  • My clients can usually install Splashtop by themselves, preventing the need for a costly and time consuming site visit.
  • Splashtop lets me create installation links for remote access that have been configured specifically to my particular needs and the needs of my clients.
Read full review
Cons
IDrive
  • Streaming quality of remote desktop
  • More options for unattended access
  • Client should be set up to access Windows login screen by default
Read full review
Splashtop
  • Web Access should be available to all Splashtop Versions so support personnel do not need to have their laptop with them or Executable on USB Drive etc..
  • Remote access and scaling of screens sometimes is very difficult and have to resort to using keyboard commands to Navigate a screen because the mouse does not show where it is accurately on the remote screen no matter what changes you make on the client although I think this has been improving.
  • Intermittent loss of streamer access and showing that a system is online in the Dashboard has been flakey lately. What I mean by this is systems show offline then they come back online their own then offline again - intermittent
Read full review
Likelihood to Renew
IDrive
I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
Read full review
Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
Read full review
Usability
IDrive
Pretty easy to setup and use. Get up and running and support users.
Read full review
Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Read full review
Reliability and Availability
IDrive
No answers on this topic
Splashtop
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
Read full review
Performance
IDrive
No answers on this topic
Splashtop
Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
Read full review
Support Rating
IDrive
No answers on this topic
Splashtop
Tickets lingered in the support queue. Our environment is complex and some solutions never work in it but inconsistency and long turn around time on seemingly simple support issues force our pursuit of alternative solutions. Our environment is atypical and should not be used as a litmus test for solutions however we found the support issues were more wide spread with other orgs voicing the same delays.
Read full review
Implementation Rating
IDrive
No answers on this topic
Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Read full review
Alternatives Considered
IDrive
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
Read full review
Splashtop
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Read full review
Contract Terms and Pricing Model
IDrive
No answers on this topic
Splashtop
Terms were simple, straightforward, and acceptable.
Read full review
Scalability
IDrive
No answers on this topic
Splashtop
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
Read full review
Professional Services
IDrive
No answers on this topic
Splashtop
Easy to work with
Read full review
Return on Investment
IDrive
  • reduced downtime with quick integration
  • ability to quickly access a remote computer, even when you don't have ready access to your own system. Any computer will work in a pinch :)
  • multi platform support simplifies interaction between various operating systems.
Read full review
Splashtop
  • Clients are happy that we can support them almost instantly without needed to come on site
  • Clients have asked us to do more work on their computers remotely and more often which means increased billing
  • Clients rely on our rapid response with Splashtop which helps build a stronger relationship with them
Read full review
ScreenShots

RemotePC Screenshots

Screenshot of Screenshot of Screenshot of

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities