RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$39.50
per year 1 License, 2 Computers
Splashtop
Score 8.7 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, …
I purchased RemotePC to use on computers that had an issue with Splashtop. Splashtop was purchased due to the huge Logmein price increase. All three have very similar tools and uses. Logmein is a very solid tool but the pricing is restrictive for small companies. Splashtop…
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
While at the office, I needed documents from my home PC. I was able to use the browser at the office to access my home PC, grab the document and download it. You can also browse the web from work via your home PC, if you know what I mean. Framerates are great, so it felt natural the whole time. Also the app works on Android without any issues
It’s great for all those support needs and remote updating software, things like that. I have not found any particular place where it would not be suitable to use it a lot of the time. We use it even within the same site, to save us from having to run out of the office and around the building, all the time.
Performance - Though I have not fully pushed the boundary it performs as if I was sitting at my desk at home from an Android tablet in the parking lot of work.
Value - We all have taken a gamble when buying a product. This is one of the purchases that I am actually happy with. It is a great value for what you get.
Connection speed. Users have reported very little latency (and I have verified this myself administering a work server from home).
Support. The sales and technical support departments at Splashtop have been extremely helpful and very quick to respond to inquiries or requests. Samuel Frescas and Aaron Changeur both are excellent to work with and go above and beyond to assist.
Ease of setup. Installation consists of two pieces of software installed on applicable devices (device remoting from and device remoting to). Users are invited by email, create their own accounts, and can then be assigned to their individual laptop and desktop workstations. Setup for each user was able to be completed within the span of 15 minutes, from account creation to remoting into their workstation.
Account management. Admins have comprehensive control over users and endpoints. All aspects of this are configurable and straightforward.
long waiting time to initiate connection compare to competitors
total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
Key combination transfer doesn't work or behaves strange
Splashtop had a functionality issue with a Mac OS upgrade recently that prevented remote access for about two weeks. I had to request tickets directly and they had known about the impending issue without a collaborative solution between them and Apple.
Better Beta testing for version upgrades is always needed. Software is constantly changing so these types of platforms need to be at the forefront of resolving interoperability issues with Mac, Windows, Linux, etc.
The tech support for the issue I experience could have been more proactive. I was providing my client's IT provider and Splashtop with updates on the bug issue, where it should have been the other way around.
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
They are quick to answer by email. I was surprised at the quick response. I have only had to reach out to the team from Splashtop once or twice for support, and that's a good thing. They were responsive and friendly. Offered some good advice and shortcuts. They realized that my time is important.
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
Allows my boss to facilitate workshops on Google Meet for her one client. She has two use 2 monitors for this and struggles setting up the slides and participants because she is older. So, it allows her to participate in these virtual workshops and make it easier for her to participate in.
Our team all work remotely, so I can access my boss's laptop to find files she may have on her computer and forgot to store on our shared database. Saving time and frustration for all.
I can access my boss's laptop to work on her computer (i.e. organize or delete files) and she doesn't even have to be there. She just leaves her computer on/open, and I can access whenever I choose without having to schedule with her or have her sitting there. She can do other activities, and we don't have to abide by each other's time constraints/schedules.
