TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RMail

    Score10 out of 10
    N/ARMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

    $7

    per month

    Rubrik

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    RMailRubrik
    Editions & Modules
    RMail Personal
    $7.00
    per user, per month
    RMail Standard
    $15.00
    per user, per month
    Shared Volume
    Varies by Plan
    for 5 or more users
    No answers on this topic
    Offerings
    Pricing Offerings
    RMailRubrik
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    RMailRubrik
    Data Center Backup
    Comparison of Data Center Backup features of RMail and Rubrik
    Feature
    RMail
    -
    Ratings
    Rubrik
    8.7
    142 Ratings
    1% above category average
    Universal recovery00 Ratings8.7127 Ratings
    Instant recovery00 Ratings8.8136 Ratings
    Recovery verification00 Ratings8.8125 Ratings
    Business application protection00 Ratings8.1125 Ratings
    Multiple backup destinations00 Ratings8.0134 Ratings
    Incremental backup identification00 Ratings8.4131 Ratings
    Backup to the cloud00 Ratings8.9129 Ratings
    Deduplication and file compression00 Ratings6.7137 Ratings
    Snapshots00 Ratings8.9141 Ratings
    Flexible deployment00 Ratings8.1130 Ratings
    Management dashboard00 Ratings9.9142 Ratings
    Platform support00 Ratings9.0139 Ratings
    Retention options00 Ratings9.8142 Ratings
    Encryption00 Ratings9.9132 Ratings
    Best Alternatives
    RMailRubrik
    Small Businesses
    Paubox Email Suite
    Score9 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    OpenText Core Email Encryption
    Score9.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    DataMotion
    Score9.6 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RMailRubrik
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.5
    (142 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (17 ratings)
    Usability
    9.1
    (2 ratings)
    8.3
    (26 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Performance
    9.1
    (1 ratings)
    8.2
    (6 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.0
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    6.4
    (2 ratings)
    9.1
    (9 ratings)
    Configurability
    -
    (0 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.5
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    8.9
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (6 ratings)
    User Testimonials
    RMailRubrik
    Likelihood to Recommend
    RPost
    RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    RPost
    • Read receipts tell you the time a message was actually opened
    • The electronic signature feature is nice, and usually not included with these types of services
    • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
    • Recipients do have the option of creating an account, but generally they don't need to
    • Outlook integration is very easy to set up
    • Gmail integration within Chrome is pretty amazing
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    RPost
    • Program plug-in crashes on occasion.
    • Issues can arise if your computer's clock is not synced to RMail's time servers.
    • Setup was initially tedious (but has gotten much better since 2019).
    Incentivized
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    RPost
    I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    RPost
    It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    RPost
    No answers on this topic
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    RPost
    Works well routinely without problems.
    Read full review
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    RPost
    Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    RPost
    No answers on this topic
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    RPost
    No answers on this topic
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    RPost
    Works great.
    Read full review
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    RPost
    RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    RPost
    No answers on this topic
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    RPost
    No answers on this topic
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Return on Investment
    RPost
    • There's not much ROI, because we don't get it much cheaper than the list price.
    • However, being able to offer this service strengthens our service offerings.
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    RMail Screenshots

    Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain