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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RXNT

    Score7.8 out of 10
    N/ARXNT is an ambulatory healthcare tech solution for medical practices and healthcare organizations. Since 1999, RXNT has offered integrated, customizable, ONC-certified Clinical and Practice Management software for medical offices, healthcare organizations, and specialists across the United States. RXNT's suite of technology includes provides Clinical EHR, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal for medical professionals.…

    $126

    per month per user

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    RXNTWebex Meetings
    Editions & Modules
    EHR Bundle
    $126
    per month per provider
    PM Bundle
    $213
    per month per provider
    Full Suite
    $335
    per month per provider
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    RXNTWebex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPricing includes setup and training period, data transfer and storage, and in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications. All plans are per provider, and the pricing structure is an annual contract, billed monthly or yearly. A 10% discount is available for yearly billing.Discount available for annual pricing.
    More Pricing Information
    Features
    RXNTWebex Meetings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of RXNT and Webex Meetings
    Feature
    RXNT
    8.4
    12 Ratings
    11% above category average
    Webex Meetings
    -
    Ratings
    Real-time eligibility verification8.98 Ratings00 Ratings
    Claims management8.37 Ratings00 Ratings
    Coding8.29 Ratings00 Ratings
    Patient billing8.38 Ratings00 Ratings
    Financial Reporting8.28 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of RXNT and Webex Meetings
    Feature
    RXNT
    8.0
    10 Ratings
    4% above category average
    Webex Meetings
    -
    Ratings
    Rule-based scheduling8.16 Ratings00 Ratings
    Automated appointment reminders8.68 Ratings00 Ratings
    Automated patient check-in7.87 Ratings00 Ratings
    Multi-location support7.97 Ratings00 Ratings
    Calendar interface7.46 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of RXNT and Webex Meetings
    Feature
    RXNT
    7.6
    11 Ratings
    5% above category average
    Webex Meetings
    -
    Ratings
    Charting / document management7.210 Ratings00 Ratings
    Templates6.510 Ratings00 Ratings
    Patient portal8.86 Ratings00 Ratings
    Mobile/tablet support8.75 Ratings00 Ratings
    Fax integration8.55 Ratings00 Ratings
    Integration with other EMR and PM systems8.63 Ratings00 Ratings
    Workflow automation6.68 Ratings00 Ratings
    Speech recognition8.13 Ratings00 Ratings
    Customization6.88 Ratings00 Ratings
    E-prescribing6.69 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of RXNT and Webex Meetings
    Feature
    RXNT
    8.3
    10 Ratings
    0% below category average
    Webex Meetings
    -
    Ratings
    HIPAA compliance8.710 Ratings00 Ratings
    Role-based permission levels6.98 Ratings00 Ratings
    Data backups and redundancy8.87 Ratings00 Ratings
    Local mode / networking failsafe8.95 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of RXNT and Webex Meetings
    Feature
    RXNT
    7.5
    11 Ratings
    0% below category average
    Webex Meetings
    -
    Ratings
    Task tracking6.58 Ratings00 Ratings
    Specialty-specific workflows7.47 Ratings00 Ratings
    Multi-office / multi-physician capabilities8.48 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RXNT and Webex Meetings
    Feature
    RXNT
    -
    Ratings
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    High quality audio00 Ratings9.0840 Ratings
    High quality video00 Ratings9.0832 Ratings
    Low bandwidth requirements00 Ratings8.0800 Ratings
    Mobile support00 Ratings8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RXNT and Webex Meetings
    Feature
    RXNT
    -
    Ratings
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Desktop sharing00 Ratings8.8829 Ratings
    Whiteboards00 Ratings8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RXNT and Webex Meetings
    Feature
    RXNT
    -
    Ratings
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration00 Ratings8.7795 Ratings
    Meeting initiation00 Ratings8.5825 Ratings
    Integrates with social media00 Ratings8.4351 Ratings
    Record meetings / events00 Ratings8.9783 Ratings
    Slideshows00 Ratings8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RXNT and Webex Meetings
    Feature
    RXNT
    -
    Ratings
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Live chat00 Ratings8.8772 Ratings
    Audience polling00 Ratings9.0682 Ratings
    Q&A00 Ratings8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of RXNT and Webex Meetings
    Feature
    RXNT
    -
    Ratings
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication00 Ratings8.8740 Ratings
    Participant roles & permissions00 Ratings8.8767 Ratings
    Confidential attendee list00 Ratings9.0475 Ratings
    Best Alternatives
    RXNTWebex Meetings
    Small Businesses
    athenaClinicals
    Score10 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RXNTWebex Meetings
    Likelihood to Recommend
    8.0
    (15 ratings)
    8.8
    (864 ratings)
    Likelihood to Renew
    8.9
    (2 ratings)
    8.4
    (58 ratings)
    Usability
    7.5
    (14 ratings)
    8.0
    (117 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (441 ratings)
    Performance
    10.0
    (1 ratings)
    9.5
    (416 ratings)
    Support Rating
    5.9
    (3 ratings)
    7.9
    (116 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    10.0
    (1 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    9.7
    (22 ratings)
    Configurability
    10.0
    (1 ratings)
    7.2
    (15 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (10 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.3
    (412 ratings)
    Professional Services
    10.0
    (1 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.9
    (13 ratings)
    User Testimonials
    RXNTWebex Meetings
    Likelihood to Recommend
    RXNT
    For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.
    Incentivized
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    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
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    Pros
    RXNT
    • Patient portal, communications with patients and an easy to use platform for communciation.
    • Auto posting features and claim scrubbing tools.
    • Claim management and the ability to easily work to correct claims errors, rejections, and denials.
    • Easy customizable reporting tools for administrative analysis on our perfromance.
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    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
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    Cons
    RXNT
    • Since my last review, there have been significant problems with RXNT. The first being that after the new year, I was unable to send controlled substance prescriptions. The solution turned out to be an obscure and arcane issue that was difficult to resolve
    • Second, RXNT added additional steps for authentication when signing but completely bungled the roll out, informing users with only one pop-up informational box on a Monday morning with no follow up nor any advice on how to manage this change. The result was that my entire organization was unable to access RXNT for several days on Friday after they made the change.
    • Third is RXNT's collective response to the second problem, namely that no one could access the program, meaning we could not view past notes for patients nor prescribe medications. They took almost half a day even to respond to our multiple complaints and requests for help. When they finally responded, their suggestions were completely useless and we remained unable to use the program. Fortunately, our CEO figured out how to access the program over the weekend. However, that meant that many of us had to work over the weekend to complete our notes and prescribe meds. Of note, we did not get a single response from RXNT over the weekend, in spite of multiple emails.
    • Fourth, RXNT offered absolutely no apologies or accountability for their actions. They excused themselves from failing to respond to our emails and requests by noting that they had only 20 IT staff on hand for the roll out of the changes noted above, for which they seemed to have failed to plan for any issues. They made nothing but excuses, blaming us for their poor planning.
    • Fifth, after our CEO chastised them for their entirely unprofessional behavior and lack of caring for their customers, they assigned us a specific individual, whom they claimed would be responsive to us for any further difficulties. Well, we have had a number of further difficulties in logging in to RXNT and prescribing controlled substances, and the individual tasked with taking care of us was no more responsive or accountable than we had experienced before. She did not answer emails in a timely fashion, nor did she offer any useful assistance.
    • Overall, we are very disappointed with RXNT, who have proved to be unprofessional, unaccountable, and incompetent.
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    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
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    Likelihood to Renew
    RXNT
    This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.
    Incentivized
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    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
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    Usability
    RXNT
    Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.
    Incentivized
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    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
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    Reliability and Availability
    RXNT
    We have not had any issues being able to connect.
    Incentivized
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    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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    Performance
    RXNT
    No issues at all. We could not be happier with this system
    Incentivized
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    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Support Rating
    RXNT
    Product support is absolutely terrible. We have been having problems with the product since the beginning of the year and their customer support has been growing progressively worse. The most egregious example of this is when they implemented a major change to the authentication process without any planning. When things went wrong, they offered no support. Very disappointed.
    Incentivized
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    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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    In-Person Training
    RXNT
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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    Online Training
    RXNT
    Gabrielle and all the rest of our trainers were great!
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    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Implementation Rating
    RXNT
    Customize encounter templates, billing codes, and forms to match your specialties. RXNT allows specialty-specific configurations, which improves efficiency.
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    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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    Alternatives Considered
    RXNT
    RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better
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    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Contract Terms and Pricing Model
    RXNT
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Scalability
    RXNT
    It fits our needs perfectly
    Incentivized
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    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    RXNT
    I can’t saw enough about how great everyone was
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    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Return on Investment
    RXNT
    • RXNT has allowed us to ramp up bringing on new clients from an average of 90 to 120 days to under 60 days.
    • We have save an average of 3-5 hours per month on admin costs due to the extensive, easy to understand reporting tools.
    • Clean claim accuracy has risen by an additional 7% using RXNT.
    Incentivized
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    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    ScreenShots

    RXNT Screenshots

    Screenshot of RXNT's clinical EHR software, where users can document patient encounters using custom templates & notes, as well as manage medications and demographic information.Screenshot of RXNT's Medical Billing software, used to automate billing for faster payments, improve the claims pipeline, and improve the revenue cycle with advanced analytics.Screenshot of RXNT's Practice Scheduling software, used to manage patient and resource appointments, accept co-pays and payments, as well as manage patient reminders.Screenshot of RXNT's Patient Portal, designed for modern patient engagement and telemedicine, patients can manage all their health information, appointments, labs, and messages.