TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    SAP Sales Performance Management

    Score8.6 out of 10
    N/AFor salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

    $744

    per year

    Pricing
    SAP ConcurSAP Sales Performance Management
    Editions & Modules
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP ConcurSAP Sales Performance Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP ConcurSAP Sales Performance Management
    Considered Both Products
    SAP Concur
    Chose SAP Concur
    It was very not upto the mark.
    Incentivized
    Chose SAP Concur
    Spreadsheets were the old way to submit expenses. They were usually teed up over a 30 day period which was a pain to keep track of. With SAP Concur the ease of keeping up when and where the expense occurs makes it easy to submit weekly expenses that are accurate and on-time.
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    734 Answers
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    588 Answers
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    740 Answers
    97%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    386 Answers
    83%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    419 Answers
    82%
    Implementation went as expected
    41 Answers
    Features
    SAP ConcurSAP Sales Performance Management
    Expense Management
    Comparison of Expense Management features of SAP Concur and SAP Sales Performance Management
    Feature
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    SAP Sales Performance Management
    -
    Ratings
    Employee Expense Reporting8.4557 Ratings00 Ratings
    Corporate Card Reconciliation8.3421 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and SAP Sales Performance Management
    Feature
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    SAP Sales Performance Management
    -
    Ratings
    Customizable Approval Policies8.2435 Ratings00 Ratings
    Financial Document Management8.5370 Ratings00 Ratings
    Payment Status Tracking8.6430 Ratings00 Ratings
    Payment Audit Trail8.3401 Ratings00 Ratings
    Duplicate Bill Detection7.6359 Ratings00 Ratings
    Advanced OCR8.2313 Ratings00 Ratings
    Electronic Funds Transfer8.4288 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of SAP Concur and SAP Sales Performance Management
    Feature
    SAP Concur
    -
    Ratings
    SAP Sales Performance Management
    7.9
    40 Ratings
    4% below category average
    Personalized dashboards00 Ratings7.536 Ratings
    Color-coded scorecards00 Ratings8.120 Ratings
    KPIs00 Ratings7.926 Ratings
    Key Performance Indicator setting00 Ratings8.523 Ratings
    Benchmarking with external data00 Ratings8.018 Ratings
    Revenue Forecasting00 Ratings7.419 Ratings
    Pipeline Analytics00 Ratings7.532 Ratings
    Sales ICM
    Comparison of Sales ICM features of SAP Concur and SAP Sales Performance Management
    Feature
    SAP Concur
    -
    Ratings
    SAP Sales Performance Management
    8.1
    49 Ratings
    6% below category average
    Sales compensation plan creation00 Ratings8.845 Ratings
    Complex sales crediting00 Ratings8.443 Ratings
    Sales compensation process automation00 Ratings8.446 Ratings
    Incentive auditing/regulation compliance00 Ratings8.042 Ratings
    Sales compensation dashboards & forecasting00 Ratings7.341 Ratings
    Incentive modeling00 Ratings7.628 Ratings
    Agile incentive strategy00 Ratings7.932 Ratings
    ICM mobile visibility00 Ratings8.027 Ratings
    Best Alternatives
    SAP ConcurSAP Sales Performance Management
    Small Businesses
    Brex
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Xactly
    Score8.6 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Xactly
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP ConcurSAP Sales Performance Management
    Likelihood to Recommend
    8.3
    (1015 ratings)
    8.5
    (57 ratings)
    Likelihood to Renew
    8.4
    (48 ratings)
    6.0
    (1 ratings)
    Usability
    8.2
    (245 ratings)
    8.3
    (53 ratings)
    Availability
    8.3
    (16 ratings)
    -
    (0 ratings)
    Performance
    6.8
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (45 ratings)
    -
    (0 ratings)
    In-Person Training
    5.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (10 ratings)
    7.9
    (39 ratings)
    Ease of integration
    8.1
    (63 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (62 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.6
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP ConcurSAP Sales Performance Management
    Likelihood to Recommend
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    SAP
    SAP Sales Performance Management from Success Factors works great if the incentive calculation is simple. However, if it contains a lot of constraints and filters or is dynamic, it is not friendly to changes or complexity in terms of configuration and time to calculate the incentives. The advantages of using SAP Sales Performance Management are that the process is controlled, the data is in the cloud, and the roles and permissions make it more secure.
    Incentivized
    Read full review
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    SAP
    • Configurable out of the box.
    • Allows for complex compensation rules (Rate tables, MDLTs, etc).
    • Has the ability to build cross-channel (non-hierarchy) relationships. For us, this is very powerful.
    • Can build a large data warehouse of commissionable data.
    • Speed to market can be as fast as minutes.
    Read full review
    Cons
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    SAP
    • Using names to reference payees in the compensation platform, instead of their ID
    • Allow an Advisor to see their compensation as well as how their employees compensation without requiring to proxy
    • Expose all variables within the application to the dashboard, to allow them to be used for data insights, without requiring any extra work.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    SAP
    I would use this product if it were needed due to very complex plans/organization
    Read full review
    Usability
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    SAP
    My rate is 9 because there is always a way to improve a system. In this case the usability is high but there are some thing that could be improve like usability of report and the payment detail page and also clud be more and more useful is in lookuptable there are some orders or a research tab
    Incentivized
    Read full review
    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Online Training
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    SAP
    Faster implementation, more user-friendly interface, and lower reliance on IT made Sales Performance Management solutions from SAP SuccessFactors an easy choice over Xactly. SAP's allowance for complex modeling helped us choose it over Varicent. The faster development and high intuitive nature of Sales Performance Management solutions from SAP SuccessFactors also made it a better platform than previous usage of Performio.
    Incentivized
    Read full review
    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    SAP
    • The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
    • SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
    • Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

    SAP Sales Performance Management Screenshots

    Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.Screenshot of SAP SuccessFactors Territory and Quota, a solution to improve quota management and territory planning.Screenshot of SAP SuccessFactors Agent Performance Management, used to empower agents for productive field selling.Screenshot of SAP SuccessFactors Agent Lifecycle Management, a solution to optimize sales agent lifecycle management and experiences.