Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Tableau Public
Score 9.8 out of 10
N/A
Tableau Public is a free edition of the Desktop product. With this edition, data can only be published to the Tableau public website and does not allow work to be saved or exported locally.
$0
per month
Tableau Server
Score 7.8 out of 10
N/A
Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.
$12
Per User Per Month
Pricing
SAP Sales CloudTableau PublicTableau Server
Editions & Modules
No answers on this topic
No answers on this topic
Viewer
$12.00
Per User Per Month
Explorer
$35.00
Per User Per Month
Creator
$70.00
Per User Per Month
Offerings
Pricing Offerings
SAP Sales CloudTableau PublicTableau Server
Free Trial
NoNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudTableau PublicTableau Server
Considered Multiple Products
SAP Sales Cloud

No answer on this topic

Tableau Public
Chose Tableau Public
Tableau Public provides a variety of visualization and point-and-click functionality, with little or no scripting, gives Tableau the advantage. Also, being lightweight, Tableau Public finds the ease of use from our PSU bank-clients that use low-end hardware and devices. Tableau
Chose Tableau Public
We evaluated about 15 products when we selected Tableau 7 years ago, and periodically review products from other vendors (e.g. Microsoft, QlikView, Tibco Spotfire, Birst, Pentaho, etc.). To date, Tableau offers the widest variety of options and functionality at a reasonable …
Tableau Server
Features
SAP Sales CloudTableau PublicTableau Server
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.4
148 Ratings
7% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Customer data management / contact management8.4141 Ratings00 Ratings00 Ratings
Workflow management8.6142 Ratings00 Ratings00 Ratings
Territory management8.0127 Ratings00 Ratings00 Ratings
Opportunity management8.8138 Ratings00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.2134 Ratings00 Ratings00 Ratings
Contract management8.1131 Ratings00 Ratings00 Ratings
Quote & order management8.6131 Ratings00 Ratings00 Ratings
Interaction tracking8.7134 Ratings00 Ratings00 Ratings
Channel / partner relationship management8.4128 Ratings00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.7
127 Ratings
13% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Case management8.5122 Ratings00 Ratings00 Ratings
Call center management8.8112 Ratings00 Ratings00 Ratings
Help desk management8.7113 Ratings00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.2
129 Ratings
5% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Lead management8.2128 Ratings00 Ratings00 Ratings
Email marketing8.2111 Ratings00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
140 Ratings
6% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Task management8.2132 Ratings00 Ratings00 Ratings
Billing and invoicing management8.2111 Ratings00 Ratings00 Ratings
Reporting8.2129 Ratings00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.3
138 Ratings
8% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Forecasting8.2128 Ratings00 Ratings00 Ratings
Pipeline visualization8.7129 Ratings00 Ratings00 Ratings
Customizable reports8.1133 Ratings00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.2
136 Ratings
7% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Custom fields8.0136 Ratings00 Ratings00 Ratings
Custom objects8.0129 Ratings00 Ratings00 Ratings
Scripting environment8.5112 Ratings00 Ratings00 Ratings
API for custom integration8.1121 Ratings00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.1
139 Ratings
8% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Single sign-on capability9.2133 Ratings00 Ratings00 Ratings
Role-based user permissions9.0133 Ratings00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.9
97 Ratings
18% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Social data8.797 Ratings00 Ratings00 Ratings
Social engagement9.193 Ratings00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.5
115 Ratings
13% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Marketing automation8.3111 Ratings00 Ratings00 Ratings
Compensation management8.692 Ratings00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.3
120 Ratings
9% above category average
Tableau Public
-
Ratings
Tableau Server
-
Ratings
Mobile access8.3120 Ratings00 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
9.8
12 Ratings
19% above category average
Tableau Server
8.4
95 Ratings
3% above category average
Pixel Perfect reports00 Ratings9.710 Ratings9.129 Ratings
Customizable dashboards00 Ratings10.012 Ratings7.094 Ratings
Report Formatting Templates00 Ratings9.712 Ratings9.081 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
9.7
12 Ratings
22% above category average
Tableau Server
7.8
95 Ratings
3% below category average
Drill-down analysis00 Ratings9.812 Ratings8.095 Ratings
Formatting capabilities00 Ratings9.712 Ratings8.093 Ratings
Integration with R or other statistical packages00 Ratings9.59 Ratings8.059 Ratings
Report sharing and collaboration00 Ratings9.811 Ratings7.089 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
9.5
11 Ratings
15% above category average
Tableau Server
7.2
91 Ratings
13% below category average
Publish to Web00 Ratings10.011 Ratings8.085 Ratings
Publish to PDF00 Ratings10.09 Ratings7.084 Ratings
Report Versioning00 Ratings9.89 Ratings8.070 Ratings
Report Delivery Scheduling00 Ratings9.69 Ratings8.077 Ratings
Delivery to Remote Servers00 Ratings8.17 Ratings5.19 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
9.8
11 Ratings
23% above category average
Tableau Server
8.3
90 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.811 Ratings9.086 Ratings
Location Analytics / Geographic Visualization00 Ratings9.811 Ratings8.085 Ratings
Predictive Analytics00 Ratings9.79 Ratings8.064 Ratings
Pattern Recognition and Data Mining00 Ratings00 Ratings8.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
-
Ratings
Tableau Server
10.0
95 Ratings
16% above category average
Multi-User Support (named login)00 Ratings00 Ratings10.093 Ratings
Role-Based Security Model00 Ratings00 Ratings10.090 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings00 Ratings10.092 Ratings
Report-Level Access Control00 Ratings00 Ratings10.01 Ratings
Single Sign-On (SSO)00 Ratings00 Ratings10.062 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
-
Ratings
Tableau Server
8.1
79 Ratings
4% above category average
Responsive Design for Web Access00 Ratings00 Ratings10.077 Ratings
Mobile Application00 Ratings00 Ratings7.061 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings00 Ratings7.068 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP Sales Cloud
-
Ratings
Tableau Public
-
Ratings
Tableau Server
6.4
46 Ratings
19% below category average
REST API00 Ratings00 Ratings8.040 Ratings
Javascript API00 Ratings00 Ratings8.037 Ratings
iFrames00 Ratings00 Ratings6.040 Ratings
Java API00 Ratings00 Ratings5.57 Ratings
Themeable User Interface (UI)00 Ratings00 Ratings6.19 Ratings
Customizable Platform (Open Source)00 Ratings00 Ratings4.67 Ratings
Best Alternatives
SAP Sales CloudTableau PublicTableau Server
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Supermetrics
Supermetrics
Score 9.8 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Supermetrics
Supermetrics
Score 9.8 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
IBM Analytics Engine
IBM Analytics Engine
Score 7.2 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
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User Ratings
SAP Sales CloudTableau PublicTableau Server
Likelihood to Recommend
8.3
(148 ratings)
8.5
(14 ratings)
8.0
(111 ratings)
Likelihood to Renew
8.0
(14 ratings)
9.1
(2 ratings)
10.0
(20 ratings)
Usability
7.0
(9 ratings)
10.0
(5 ratings)
8.0
(17 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
9.0
(9 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
8.1
(8 ratings)
Support Rating
6.0
(13 ratings)
9.6
(6 ratings)
3.0
(18 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
8.0
(4 ratings)
Online Training
9.1
(3 ratings)
9.0
(1 ratings)
9.0
(9 ratings)
Implementation Rating
7.9
(3 ratings)
9.1
(2 ratings)
9.1
(13 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.5
(110 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudTableau PublicTableau Server
Likelihood to Recommend
SAP
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
Read full review
Tableau
Tableau public is the best platform to build dashboards for your personal profile and share with recruiters. It's always good to keep ourselves updated on the latest features, create sample dashboards and save them to a personal profile. Tableau public is free and doesn't need any subscription. anyone can create an account and start building reports.
Read full review
Tableau
Whole funnel and specific channel performance from upper to lower funnel metrics. The ability to view full channel performance for some time, such as weekly, monthly, or quarterly, has truly been monumental in how my team optimizes specific channels and campaigns. Daily performance tracking is a bit overwhelming, with load times and having to refresh specific live views over time. It can be challenging to do so at times, as extensive dashboards take much longer to load.
Read full review
Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Tableau
  • Data visualization: lots of different options, including bar, scatter, pie, waterfall charts to explore relationships between variables, and to present findings/trends to different teams
  • Integrates readily with limited, though different data sources: TXT, CSV, TDE, Access
  • Exports reports for review of different dashboards: client-ready/team-ready, with a clean and tidy presentation in PDF format (or hardcopy)
Read full review
Tableau
  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Tableau
  • Tableau Public (both Desktop and Server) like their "for a fee" counterparts offer very easy to learn and use tools to transform data into pictures and gain insights into your data. Most organizations report a reduction in development time of 10x vs. other similar tools, due to the intuitive user interface. That said, with Tableau Public, published workbooks are "disconnected" from the underlying data sources and require periodic updates when the data changes. Users are limited to 1 Gb of storage space per user ID and password as well.
  • I would like to see better options for public sharing of visualizations and data from within the "for a fee" products as more and more organizations are moving in the direction of data sharing with partners and their communities.
Read full review
Tableau
  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Read full review
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Tableau
It's free, right? I'll keep using the free version. So the real question to ask is this? Will I pay $999 for the Personal version or $1,999 for the Professional? Yikes! That is a big stretch. I'm not sure about that. The product comparison chart is at: http://www.tableausoftware.com/public/comparison
Read full review
Tableau
It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Read full review
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Tableau
Tableau public is a great training tool to understand the basics of Tableau before buying it. A great tool to extend Excel's visualization and to publish data for others. Not useful for anything you need secure. No ability to access databases. Static information only.
Read full review
Tableau
Tableau Server takes training and experience in order to unlock the application's full potential. This is best handled by a qualified data scientist or data analytics manager. Tableau user interface layout, nomenclature, and command structure take time and training to become proficient with. Integration and connectivity require proper IT developer support.
Read full review
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Tableau
No answers on this topic
Tableau
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Read full review
Performance
SAP
No answers on this topic
Tableau
No answers on this topic
Tableau
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Read full review
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Tableau
I have not yet required to contact support as the documentation and help i found online has always worked so far
Read full review
Tableau
We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
Read full review
In-Person Training
SAP
No answers on this topic
Tableau
No answers on this topic
Tableau
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Read full review
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Tableau
I found it sufficient, and fast. I could easily "kick the tires" with Tableau on my data so I got up and running fast.
Read full review
Tableau
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
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Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Tableau
Start at the end and work backward. Identify the business case / issue and questions the end users have, then identify the data needed, and where to get it.
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Tableau
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
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Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Tableau
Google Charts/Drive is sufficient for simpler data sets, but it does not integrate with other web platforms and the visualization does not look as professional. I'm not aware of any other competitors that offer the same package as Microsoft.
Read full review
Tableau
Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
Read full review
Scalability
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
Read full review
Tableau
No answers on this topic
Tableau
No answers on this topic
Return on Investment
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
Tableau
  • Tableau Public visualizations have helped drive traffic to our content and sites
  • The lack of cost means it's easy to demonstrate our experience to attract paying clients
Read full review
Tableau
  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

Tableau Server Screenshots

Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.