TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SendPulse

    Score3.5 out of 10
    N/ASendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A

    Text-Em-All

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

    $0.05

    cents

    Pricing
    SendPulseText-Em-All
    Editions & Modules
    No answers on this topic
    Starter
    $0
    Credits
    $0.05
    per credit
    Monthly
    $19
    per month
    Offerings
    Pricing Offerings
    SendPulseText-Em-All
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.Text-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
    More Pricing Information
    Community Pulse
    SendPulseText-Em-All
    Considered Both Products
    SendPulse
    No answer on this topic
    Text-Em-All
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    197 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    213 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    184 Answers
    Features
    SendPulseText-Em-All
    Email & Online Marketing
    Comparison of Email & Online Marketing features of SendPulse and Text-Em-All
    Feature
    SendPulse
    4.0
    12 Ratings
    67% below category average
    Text-Em-All
    -
    Ratings
    WYSIWYG email editor2.012 Ratings00 Ratings
    Dynamic content1.012 Ratings00 Ratings
    Ability to test dynamic content4.010 Ratings00 Ratings
    A/B testing3.09 Ratings00 Ratings
    Mobile optimization2.012 Ratings00 Ratings
    Email deliverability reporting7.012 Ratings00 Ratings
    List management6.012 Ratings00 Ratings
    Triggered drip sequences7.010 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SendPulse and Text-Em-All
    Feature
    SendPulse
    4.7
    12 Ratings
    47% below category average
    Text-Em-All
    -
    Ratings
    Dashboards5.011 Ratings00 Ratings
    Standard reports7.012 Ratings00 Ratings
    Custom reports2.09 Ratings00 Ratings
    Emergency Notification System
    Comparison of Emergency Notification System features of SendPulse and Text-Em-All
    Feature
    SendPulse
    -
    Ratings
    Text-Em-All
    8.2
    26 Ratings
    2% below category average
    Mass Notification00 Ratings8.924 Ratings
    Multi-Channel Delivery00 Ratings8.423 Ratings
    Customization and Templates00 Ratings8.123 Ratings
    Geo-Targeting00 Ratings9.09 Ratings
    Multi-Language Support00 Ratings7.89 Ratings
    Emergency Contacts Database00 Ratings8.414 Ratings
    Two-Way Communication00 Ratings7.924 Ratings
    Notification Reporting and Analytics00 Ratings7.826 Ratings
    Integration with External Systems00 Ratings7.917 Ratings
    Mobile Notifications00 Ratings7.620 Ratings
    Best Alternatives
    SendPulseText-Em-All
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    No answers on this topic
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SendPulseText-Em-All
    Likelihood to Recommend
    1.0
    (12 ratings)
    9.8
    (215 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.8
    (12 ratings)
    Usability
    3.0
    (2 ratings)
    9.2
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.6
    (113 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.4
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.2
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SendPulseText-Em-All
    Likelihood to Recommend
    SendPulse
    SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
    Read full review
    Text-Em-All
    We have found them to be very good for immediate communication of a brief message to a large number of people at once. Thus, it works perfectly for a neighborhood association. It may not be suitable for longer messages or situations with excessive notifications.
    Incentivized
    Read full review
    Pros
    SendPulse
    • One of the best features of this software is its user interface. I found it very intuitive.
    • It has sms feature also which is a great add-on to this software.
    • It has live chat support feature. And I find it very helpful when i find any technical problem.
    Incentivized
    Read full review
    Text-Em-All
    • Scheduled delivery: works as it should every time and is SUPER convenient.
    • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
    • Feedback: if anyone doesn’t get the message, I will know almost immediately.
    Incentivized
    Read full review
    Cons
    SendPulse
    • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
    • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
    • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
    Incentivized
    Read full review
    Text-Em-All
    • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
    Incentivized
    Read full review
    Likelihood to Renew
    SendPulse
    Because I love how easy and intuitive SendPulse is.
    Read full review
    Text-Em-All
    Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
    Incentivized
    Read full review
    Usability
    SendPulse
    I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
    Read full review
    Text-Em-All
    It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
    Incentivized
    Read full review
    Reliability and Availability
    SendPulse
    No answers on this topic
    Text-Em-All
    The availability of the text em all is amazing specially when we needed the most to spread out the word on an event that was happening.
    Incentivized
    Read full review
    Performance
    SendPulse
    No answers on this topic
    Text-Em-All
    I love the performance it provided us. Also, want to clarify that the time it takes to send out a mass text is amazing
    Incentivized
    Read full review
    Support Rating
    SendPulse
    Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
    Read full review
    Text-Em-All
    There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
    Incentivized
    Read full review
    Implementation Rating
    SendPulse
    When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
    Read full review
    Text-Em-All
    This was the best way we were able to reach out to everyone we wanted to, being that there were some not tech-sabi elderly people. This was a better way for them to be able to get the information they needed.
    Incentivized
    Read full review
    Alternatives Considered
    SendPulse
    For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
    Incentivized
    Read full review
    Text-Em-All
    Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SendPulse
    No answers on this topic
    Text-Em-All
    Seems like a fair price for the product
    Incentivized
    Read full review
    Scalability
    SendPulse
    No answers on this topic
    Text-Em-All
    We have never had a problem being able to use Text em all when we needed it
    Incentivized
    Read full review
    Return on Investment
    SendPulse
    • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
    • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
    • It made brand building very easy among my clients.
    Incentivized
    Read full review
    Text-Em-All
    • We definitely have a higher response rate when we contact applicants via text message; it seems to be the thing people check more often than email now.
    • It saves us a lot of time wasted before with "phone tag" when employees are unable to immediately to take a call.
    Incentivized
    Read full review
    ScreenShots

    SendPulse Screenshots

    Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android

    Text-Em-All Screenshots

    Screenshot of broadcast creation.Screenshot of the interface to add contacts.Screenshot of where to broadcast results.Screenshot of broadcast details.Screenshot of the contact management interface.Screenshot of two-way conversations.