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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Vonage Business Communications

    Score8.7 out of 10
    N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Skype (discontinued)Vonage Business Communications
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Skype (discontinued)Vonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Skype (discontinued)Vonage Business Communications
    Considered Both Products
    Discontinued Products
    Chose Skype (discontinued)
    Skype does not have the same meeting capabilities as Zoom and GoToMeeting. Skype is great for one-on-one conversations but does not hold up well for larger events or meetings for remote collaboration. Skype is great, though--it allows you to call landlines or cellphones directly.
    Incentivized
    Vonage
    Chose Vonage Business Communications
    I haven't used anything else too closely related but Skype for Business has a lot of the same issues. Vonage's abilities and pros way outweigh the cons. I don't think I have heard of more viable software to fit our needs in the market right now. It has become essential to my …
    Incentivized
    Chose Vonage Business Communications
    I know we were using Join.me and Skype for Business and looked into Zoom before going with Vonage - which has Chime built into the pricing.

    As for competitors we looked at big guys like Verizon and Sprint (no thanks) and little guys that ran VoIPs... we wanted the VoIP solution …
    Incentivized
    Chose Vonage Business Communications
    Offer flexible and scalable voice, messages, call recording, [and] video. Nothing to worry about to save [a] contact, there is no limit to add your contacts.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    89%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    85%
    Implementation went as expected
    11 Answers
    Features
    Skype (discontinued)Vonage Business Communications
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    Vonage Business Communications
    9.8
    7 Ratings
    15% above category average
    High quality audio6.5135 Ratings9.97 Ratings
    High quality video7.2133 Ratings9.74 Ratings
    Low bandwidth requirements5.5130 Ratings00 Ratings
    Mobile support5.5118 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Vonage Business Communications
    9.6
    4 Ratings
    11% above category average
    Desktop sharing5.5118 Ratings9.64 Ratings
    Whiteboards6.860 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Vonage Business Communications
    9.8
    6 Ratings
    13% above category average
    Calendar integration6.185 Ratings10.03 Ratings
    Meeting initiation6.3106 Ratings9.95 Ratings
    Integrates with social media4.465 Ratings00 Ratings
    Record meetings / events7.077 Ratings9.45 Ratings
    Slideshows6.268 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Vonage Business Communications
    10.0
    3 Ratings
    19% above category average
    Live chat5.5110 Ratings10.03 Ratings
    Audience polling5.364 Ratings00 Ratings
    Q&A5.362 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    Vonage Business Communications
    9.7
    4 Ratings
    20% above category average
    User authentication8.988 Ratings9.74 Ratings
    Participant roles & permissions7.183 Ratings9.74 Ratings
    Confidential attendee list6.260 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Vonage Business Communications
    -
    Ratings
    Video conferencing5.74 Ratings00 Ratings
    Audio conferencing6.54 Ratings00 Ratings
    Video screen sharing6.14 Ratings00 Ratings
    Instant messaging7.94 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    -
    Ratings
    Vonage Business Communications
    9.7
    11 Ratings
    13% above category average
    Hosted PBX00 Ratings9.78 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.09 Ratings
    Directory of employee names00 Ratings9.711 Ratings
    Call Management
    Comparison of Call Management features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    -
    Ratings
    Vonage Business Communications
    9.4
    12 Ratings
    8% above category average
    Answering rules00 Ratings9.912 Ratings
    Call recording00 Ratings9.29 Ratings
    Call park00 Ratings9.710 Ratings
    Call screening00 Ratings9.910 Ratings
    Message alerts00 Ratings8.812 Ratings
    Business SMS/External Messaging00 Ratings9.17 Ratings
    Online Fax00 Ratings8.64 Ratings
    Voicemail Transcription00 Ratings10.06 Ratings
    Mobile apps
    Comparison of Mobile apps features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    -
    Ratings
    Vonage Business Communications
    9.8
    12 Ratings
    10% above category average
    Mobile app for iOS00 Ratings9.912 Ratings
    Mobile app for Android00 Ratings9.69 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Skype (discontinued) and Vonage Business Communications
    Feature
    Skype (discontinued)
    -
    Ratings
    Vonage Business Communications
    9.7
    6 Ratings
    13% above category average
    Centralized communications management00 Ratings9.76 Ratings
    Team messaging00 Ratings9.96 Ratings
    Team document sharing00 Ratings9.44 Ratings
    Call and meeting analytics00 Ratings10.05 Ratings
    Best Alternatives
    Skype (discontinued)Vonage Business Communications
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype (discontinued)Vonage Business Communications
    Likelihood to Recommend
    9.3
    (140 ratings)
    9.7
    (29 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    5.0
    (2 ratings)
    Usability
    6.0
    (4 ratings)
    9.9
    (6 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (42 ratings)
    1.0
    (11 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Skype (discontinued)Vonage Business Communications
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Vonage
    Vonage Business Communications excels in scenarios requiring seamless remote work, such as virtual teams and remote workers. It's also ideal for businesses needing reliable disaster recovery solutions. However, it may be less appropriate for very small businesses with minimal communication needs or those with limited budgets, as the comprehensive features might be more than necessary.
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Vonage
    • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
    • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
    • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Vonage
    • The extension can only have three devices which is difficult if you work in multiple locations. Your cell phone is one of the three, so you really only get two. I have three office locations that I work out of and it would be nice to have my extension at each.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Vonage
    I think it will be renewed as overall it is a midrange product that mostly does what we need it to
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Vonage
    I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Vonage
    We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Vonage
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Vonage
    We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Vonage
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    Vonage
    • Cut down phone hardware expense since the soft phone is free and easier to use.
    • Text is becoming a more important and effective way to reach clients. Some will not answer a call or accept voicemail but respond quickly to text messages.
    • Allows me to work from anywhere with smart phone app saving hours at work.
    Read full review
    ScreenShots