Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 9.2 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Webex App
Score 8.5 out of 10
N/A
Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations · Use any computer, tablet, phone, browser or Cisco devices to connect · Collaborate with people outside an organization as easily as those inside · Minimize app switching with bi-direction integrations with other popular…
$0
user/month
Pricing
SmartSuiteWebex App
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
SmartSuiteWebex App
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
SmartSuiteWebex App
Top Pros
Top Cons
Features
SmartSuiteWebex App
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
9.2
19 Ratings
18% above category average
Webex App
8.3
366 Ratings
5% above category average
Task Management9.319 Ratings8.3206 Ratings
Resource Management9.218 Ratings00 Ratings
Gantt Charts9.215 Ratings7.8116 Ratings
Scheduling9.117 Ratings8.7307 Ratings
Workflow Automation9.118 Ratings8.0164 Ratings
Team Collaboration9.319 Ratings00 Ratings
Support for Agile Methodology9.219 Ratings00 Ratings
Document Management9.218 Ratings00 Ratings
Email integration9.218 Ratings00 Ratings
Mobile Access9.118 Ratings8.9351 Ratings
Timesheet Tracking9.315 Ratings00 Ratings
Change request and Case Management9.117 Ratings00 Ratings
Budget and Expense Management9.216 Ratings00 Ratings
Search00 Ratings8.1280 Ratings
Visual planning tools00 Ratings8.2184 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
9.3
16 Ratings
19% above category average
Webex App
-
Ratings
Quotes/estimates9.315 Ratings00 Ratings
Project & financial reporting9.215 Ratings00 Ratings
Integration with accounting software9.310 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SmartSuite
-
Ratings
Webex App
8.5
388 Ratings
7% above category average
Chat00 Ratings9.0386 Ratings
Notifications00 Ratings8.6376 Ratings
Discussions00 Ratings8.9355 Ratings
Surveys00 Ratings8.0232 Ratings
Internal knowledgebase00 Ratings8.0214 Ratings
Integrates with GoToMeeting00 Ratings8.3142 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.2166 Ratings
Integrates with Outlook00 Ratings8.7327 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SmartSuite
-
Ratings
Webex App
8.3
347 Ratings
2% above category average
Versioning00 Ratings7.9197 Ratings
Video files00 Ratings8.2298 Ratings
Audio files00 Ratings8.5295 Ratings
Document collaboration00 Ratings8.3289 Ratings
Access control00 Ratings8.4252 Ratings
Advanced security features00 Ratings8.4261 Ratings
Integrates with Google Drive00 Ratings8.5160 Ratings
Device sync00 Ratings8.5239 Ratings
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SmartSuiteWebex App
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Score 9.9 out of 10
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Score 9.6 out of 10
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SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
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Score 9.6 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.4 out of 10
Cisco Business Edition 7000
Cisco Business Edition 7000
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteWebex App
Likelihood to Recommend
9.2
(19 ratings)
8.8
(448 ratings)
Likelihood to Renew
9.1
(1 ratings)
7.5
(13 ratings)
Usability
9.1
(1 ratings)
8.9
(386 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.1
(1 ratings)
8.5
(410 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.0
(3 ratings)
Implementation Rating
9.1
(1 ratings)
9.0
(6 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
SmartSuiteWebex App
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Cisco
Today, every company needs to deal with increasingly complex communications environments that open up a wide variety of communication methods. Webex App expands communication and improves productivity. It is very suitable for consolidating and optimizing the collaborative work of our company, with the diversity of communication channels it provides. It allows for obtaining a dynamic, secure, and stable communication flow.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Cisco
  • The UI could have been more interactive and smart
  • The loading time of the app when opening first time or after an update is very long, this should be fixed
  • In case of network failure, the app does not show whether it is still connected or not, a random stopping of the audio and video cannot be an indication of which side the network failure has been on
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Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Cisco
Webex App is really easy to use, friendly interface and feature rich application. Besides that, there are some few bugs and instability to correct to give a 10 grade in my opinion. The application sometimes lost audio device configuration, specially when used with Microsoft Windows 11. It is somehow annoying behavior, not frequently but it forces you to restart Windows to get it back to normal condition.
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Usability
SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
SmartSuite
No answers on this topic
Cisco
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
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Performance
SmartSuite
No answers on this topic
Cisco
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Cisco
It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.
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In-Person Training
SmartSuite
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
SmartSuite
No answers on this topic
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
SmartSuite
That's easy. Just try
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Cisco
Implementation was quite smooth
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Cisco
I had to choose Webex App, my company uses it. It stacks up very poorly in the UI/UX department. The whole app is a mess. If it wasn’t a mess it would’ve taken over as the app of the pandemic. It needs a fundamental redesign. I hate using it.
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Scalability
SmartSuite
No answers on this topic
Cisco
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Cisco
  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
Read full review
ScreenShots

SmartSuite Screenshots

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