Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 3.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Webex App
Score 8.3 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
SmartSuiteWebex App
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
SmartSuiteWebex App
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
SmartSuiteWebex App
Top Pros
Top Cons
Features
SmartSuiteWebex App
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
1.4
19 Ratings
138% below category average
Webex App
7.8
566 Ratings
1% below category average
Task Management1.519 Ratings7.5319 Ratings
Resource Management1.518 Ratings00 Ratings
Gantt Charts1.415 Ratings7.7148 Ratings
Scheduling1.417 Ratings8.5440 Ratings
Workflow Automation1.518 Ratings7.7212 Ratings
Team Collaboration1.519 Ratings00 Ratings
Support for Agile Methodology1.519 Ratings00 Ratings
Support for Waterfall Methodology1.01 Ratings00 Ratings
Document Management1.518 Ratings00 Ratings
Email integration1.518 Ratings00 Ratings
Mobile Access1.518 Ratings8.7531 Ratings
Timesheet Tracking1.415 Ratings00 Ratings
Change request and Case Management1.417 Ratings00 Ratings
Budget and Expense Management1.416 Ratings00 Ratings
Search00 Ratings7.7447 Ratings
Visual planning tools00 Ratings7.0238 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
1.3
16 Ratings
141% below category average
Webex App
-
Ratings
Quotes/estimates1.415 Ratings00 Ratings
Invoicing1.01 Ratings00 Ratings
Project & financial reporting1.415 Ratings00 Ratings
Integration with accounting software1.310 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SmartSuite
-
Ratings
Webex App
8.8
609 Ratings
9% above category average
Chat00 Ratings8.9599 Ratings
Notifications00 Ratings8.8590 Ratings
Discussions00 Ratings8.8542 Ratings
Surveys00 Ratings8.3294 Ratings
Internal knowledgebase00 Ratings7.9267 Ratings
Integrates with GoToMeeting00 Ratings9.0151 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.1174 Ratings
Integrates with Outlook00 Ratings9.1382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SmartSuite
-
Ratings
Webex App
7.9
523 Ratings
2% below category average
Versioning00 Ratings7.9309 Ratings
Video files00 Ratings7.8450 Ratings
Audio files00 Ratings8.4451 Ratings
Document collaboration00 Ratings7.8424 Ratings
Access control00 Ratings8.5329 Ratings
Advanced security features00 Ratings8.5337 Ratings
Integrates with Google Drive00 Ratings5.5169 Ratings
Device sync00 Ratings8.5308 Ratings
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SmartSuiteWebex App
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Score 9.4 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
SmartSuiteWebex App
Likelihood to Recommend
1.5
(19 ratings)
8.6
(676 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.9
(30 ratings)
Usability
1.0
(2 ratings)
8.9
(392 ratings)
Availability
-
(0 ratings)
7.6
(10 ratings)
Performance
-
(0 ratings)
8.5
(10 ratings)
Support Rating
1.0
(2 ratings)
8.0
(395 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
1.0
(2 ratings)
6.8
(13 ratings)
Configurability
-
(0 ratings)
7.2
(12 ratings)
Ease of integration
-
(0 ratings)
8.3
(9 ratings)
Product Scalability
-
(0 ratings)
8.4
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(8 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(9 ratings)
User Testimonials
SmartSuiteWebex App
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Cisco
I would really recommend Webex App to any of colleague or recommend the company's management to start using Webex App for virtual meeting in their organization as once the Webex App is installed in the system and most probably working professionals have access to high quality internet, it becomes extremely user-friendly and convenient to have a call with any of the team member of the organization.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Cisco
  • Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
  • The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
  • The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
Read full review
Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
SmartSuite
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
SmartSuite
No answers on this topic
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
SmartSuite
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
SmartSuite
No answers on this topic
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
SmartSuite
That's easy. Just try
Read full review
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Scalability
SmartSuite
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
ScreenShots

SmartSuite Screenshots

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