TripIt vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TripIt
Score 8.5 out of 10
N/A
TripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
$54
per month (up to 15 users on the small business plan)
Pricing
TripItWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TripItWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$250 undefined
Additional Details
More Pricing Information
Community Pulse
TripItWebexpenses
Considered Both Products
TripIt

No answer on this topic

Webexpenses
Features
TripItWebexpenses
Travel Management
Comparison of Travel Management features of Product A and Product B
TripIt
7.6
1 Ratings
28% above category average
Webexpenses
-
Ratings
Customizable Approval Workflows7.01 Ratings00 Ratings
Extensive Inventory8.01 Ratings00 Ratings
Readily Available Support7.01 Ratings00 Ratings
Easy Travel Booking7.01 Ratings00 Ratings
Mobile Travel Application9.01 Ratings00 Ratings
Centralized Itinerary Management10.01 Ratings00 Ratings
Collaborative Booking6.01 Ratings00 Ratings
Reuses Traveler Information5.01 Ratings00 Ratings
User-friendly Interface9.01 Ratings00 Ratings
Travel Alerts8.01 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
TripIt
-
Ratings
Webexpenses
8.4
160 Ratings
2% above category average
Employee Expense Reporting00 Ratings8.6160 Ratings
Corporate Card Reconciliation00 Ratings8.274 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
TripIt
-
Ratings
Webexpenses
8.4
150 Ratings
5% above category average
Customizable Approval Policies00 Ratings8.4112 Ratings
Financial Document Management00 Ratings7.937 Ratings
Payment Status Tracking00 Ratings8.8140 Ratings
Payment Audit Trail00 Ratings8.8114 Ratings
Duplicate Bill Detection00 Ratings8.238 Ratings
Advanced OCR00 Ratings7.825 Ratings
Electronic Funds Transfer00 Ratings8.883 Ratings
Best Alternatives
TripItWebexpenses
Small Businesses
Rippling
Rippling
Score 8.9 out of 10
Dext
Dext
Score 9.6 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Precoro
Precoro
Score 9.5 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 7.7 out of 10
Emburse Chrome River
Emburse Chrome River
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TripItWebexpenses
Likelihood to Recommend
8.0
(14 ratings)
8.6
(796 ratings)
Likelihood to Renew
9.0
(2 ratings)
9.2
(50 ratings)
Usability
8.0
(2 ratings)
8.6
(796 ratings)
Availability
10.0
(1 ratings)
9.7
(11 ratings)
Performance
10.0
(1 ratings)
9.8
(10 ratings)
Support Rating
9.0
(5 ratings)
8.5
(371 ratings)
In-Person Training
-
(0 ratings)
9.2
(5 ratings)
Online Training
-
(0 ratings)
9.7
(6 ratings)
Implementation Rating
10.0
(1 ratings)
8.2
(20 ratings)
Configurability
10.0
(1 ratings)
6.5
(9 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(3 ratings)
Product Scalability
10.0
(1 ratings)
9.7
(11 ratings)
Vendor post-sale
10.0
(1 ratings)
8.7
(4 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(4 ratings)
User Testimonials
TripItWebexpenses
Likelihood to Recommend
SAP Concur
TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
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Webexpenses
Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
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Pros
SAP Concur
  • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
  • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
  • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
SAP Concur
  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
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Webexpenses
  • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
  • Would be ideal to have an option to save full routes rather than just addresses maybe?
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Likelihood to Renew
SAP Concur
I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
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Webexpenses
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
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Usability
SAP Concur
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
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Webexpenses
I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
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Reliability and Availability
SAP Concur
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
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Webexpenses
The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
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Performance
SAP Concur
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
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Webexpenses
The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
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Support Rating
SAP Concur
I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
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Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
SAP Concur
No answers on this topic
Webexpenses
All went well.
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Online Training
SAP Concur
No answers on this topic
Webexpenses
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
SAP Concur
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
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Webexpenses
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
SAP Concur
TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
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Webexpenses
I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
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Scalability
SAP Concur
Tripit is working great for everyone, each department meeting both company and individual needs.
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Webexpenses
Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
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Return on Investment
SAP Concur
  • It makes it easy to see if your are missing a hotel stay.
  • It makes it easy to see if you are missing a flight.
  • It makes it easy to send reservations to someone's email and have it added to their TripIt.
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Webexpenses
  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
Read full review
ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.