UKG Pro vs. WebHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
WebHR
Score 8.0 out of 10
Small Businesses (1-50 employees)
WebHR is a Cloud based Social HR for SMEs that covers everything from Hire to Retire. WebHR is currently used by more than 8,000 companies in 171 countries. WebHR assists in managing the organization's most important asset - its Human Resource. Key features of WebHR: Native iOS, Android & Windows 8 Apps, Multi Platform / Multilingual Web App
$24.99
per month
Pricing
UKG ProWebHR
Editions & Modules
No answers on this topic
All Essential Modules
$ 2.00
per employee per month
Offerings
Pricing Offerings
UKG ProWebHR
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
UKG ProWebHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
UKG Pro
8.4
804 Ratings
7% above category average
WebHR
8.0
2 Ratings
2% above category average
Employee demographic data8.8732 Ratings8.02 Ratings
Employment history8.7763 Ratings8.21 Ratings
Job profiles and administration8.7734 Ratings7.02 Ratings
Workflow for transfers, promotions, pay raises, etc.8.3722 Ratings9.01 Ratings
Organizational charting7.8644 Ratings8.02 Ratings
Organization and location management8.3657 Ratings8.02 Ratings
Compliance data (COBRA, OSHA, etc.)8.1518 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
UKG Pro
8.6
747 Ratings
7% above category average
WebHR
8.8
1 Ratings
9% above category average
Pay calculation9.0710 Ratings10.01 Ratings
Support for external payroll vendors8.3336 Ratings00 Ratings
Off-cycle/On-Demand payment8.8232 Ratings00 Ratings
Benefit plan administration8.0644 Ratings9.01 Ratings
Direct deposit files9.3703 Ratings00 Ratings
Salary revision and increment management8.8574 Ratings8.01 Ratings
Reimbursement management8.057 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
UKG Pro
8.4
563 Ratings
4% above category average
WebHR
9.0
1 Ratings
11% above category average
Approval workflow8.8504 Ratings9.01 Ratings
Balance details8.4529 Ratings9.01 Ratings
Annual carry-forward and encashment8.1434 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
UKG Pro
8.5
799 Ratings
4% above category average
WebHR
7.5
1 Ratings
8% below category average
View and generate pay and benefit information8.8770 Ratings8.01 Ratings
Update personal information8.9777 Ratings8.01 Ratings
View company policy documentation8.5565 Ratings7.01 Ratings
Employee recognition7.4288 Ratings7.01 Ratings
View job history8.9760 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
UKG Pro
8.6
189 Ratings
10% above category average
WebHR
-
Ratings
Tracking of all physical assets8.6189 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
UKG Pro
7.7
736 Ratings
1% above category average
WebHR
6.7
2 Ratings
13% below category average
Report builder7.7715 Ratings7.02 Ratings
Pre-built reports7.8726 Ratings6.41 Ratings
Ability to combine HR data with external data7.6496 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
UKG Pro
8.7
558 Ratings
8% above category average
WebHR
-
Ratings
New hire portal8.6555 Ratings00 Ratings
Manager tracking tools8.7445 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
UKG Pro
7.9
377 Ratings
3% below category average
WebHR
-
Ratings
Corporate goal setting8.1293 Ratings00 Ratings
Individual goal setting7.7359 Ratings00 Ratings
Line-of sight-visibility7.9251 Ratings00 Ratings
Performance tracking7.8333 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
UKG Pro
8.1
465 Ratings
2% above category average
WebHR
-
Ratings
Performance plans7.8415 Ratings00 Ratings
Performance improvement plans7.7326 Ratings00 Ratings
Review status tracking8.3436 Ratings00 Ratings
Review reminders8.3397 Ratings00 Ratings
Multiple review frequency8.3337 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
UKG Pro
8.5
187 Ratings
7% above category average
WebHR
-
Ratings
Create succession plans/pools8.6155 Ratings00 Ratings
Candidate ranking8.4164 Ratings00 Ratings
Candidate search8.5163 Ratings00 Ratings
Candidate development8.6152 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
UKG Pro
8.5
457 Ratings
8% above category average
WebHR
-
Ratings
Job Requisition Management8.8435 Ratings00 Ratings
Company Website Posting9.1423 Ratings00 Ratings
Publish to Social Media8.8334 Ratings00 Ratings
Job Search Site Posting8.9391 Ratings00 Ratings
Duplicate Candidate Prevention7.2324 Ratings00 Ratings
Applicant Tracking8.6422 Ratings00 Ratings
Notifications and Alerts8.4389 Ratings00 Ratings
Best Alternatives
UKG ProWebHR
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UKG ProWebHR
Likelihood to Recommend
8.3
(930 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.8
(194 ratings)
5.0
(1 ratings)
Usability
8.5
(188 ratings)
7.0
(1 ratings)
Availability
10.0
(74 ratings)
-
(0 ratings)
Performance
9.5
(331 ratings)
-
(0 ratings)
Support Rating
6.1
(493 ratings)
-
(0 ratings)
In-Person Training
9.6
(87 ratings)
-
(0 ratings)
Online Training
9.1
(202 ratings)
-
(0 ratings)
Implementation Rating
9.9
(86 ratings)
-
(0 ratings)
Configurability
9.9
(76 ratings)
-
(0 ratings)
Ease of integration
10.0
(65 ratings)
-
(0 ratings)
Product Scalability
9.4
(93 ratings)
-
(0 ratings)
Vendor post-sale
7.8
(55 ratings)
-
(0 ratings)
Vendor pre-sale
9.9
(48 ratings)
-
(0 ratings)
User Testimonials
UKG ProWebHR
Likelihood to Recommend
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
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Verge Systems
I cannot think of any scenarios where WebHR would not be appropriate. It's a good solution for any size business and I see a lot of interest in the development to continue improving the solution.
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Pros
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
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Verge Systems
  • Everything is clear, simple to understand, and clearly defined
  • Salary management is simple and understandable
  • Leaves management is easy to use
  • Cloud-based, and has mobile apps
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Cons
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
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Verge Systems
  • Logging into it from our system gives an error, but after a few minutes it acknowledges me and logs in (because I am logged into our secured system)
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Likelihood to Renew
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
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Verge Systems
Renewal of this product is out of my control, but if asked I would give this product a thumbs up to renew. It only gets better with time
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Usability
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Verge Systems
It has great functionality but it's UI is not that good
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Reliability and Availability
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Verge Systems
No answers on this topic
Performance
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Verge Systems
No answers on this topic
Support Rating
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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Verge Systems
No answers on this topic
In-Person Training
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Verge Systems
No answers on this topic
Online Training
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Verge Systems
No answers on this topic
Implementation Rating
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Verge Systems
No answers on this topic
Alternatives Considered
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
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Verge Systems
I don't know any other products like WebHR, but I'm pretty sure it's a good solution for any organization, and it's improving constantly.
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Scalability
UKG
Read full review
Verge Systems
No answers on this topic
Return on Investment
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
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Verge Systems
  • We are too early in implementation to be able to calculate ROI but am sure we will se great benefits in efficiency during the following 6 months.
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

WebHR Screenshots

Screenshot of DashboardScreenshot of Payroll ModuleScreenshot of Org ChartScreenshot of Timesheet ModuleScreenshot of Employees ModuleScreenshot of Recruitment Module