Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.
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HPE Zerto Software
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.
Veeam Data Cloud for Microsoft 365 is well suited for anyone using Microsoft 365 for email, OneDrive, and/or Sharepoint. Microsoft offers backup solutions, but their clunky, hard to use, and expensive, not to mention the fact that Microsoft likes to move features around to different admin consoles or different locations in the same admin console. Because of the limited scheduling options, Veeam Data Cloud for Microsoft 365 may not be well suited for large enterprises - a backup job from a previous day might still be running when it's supposed to start again, but the new job will not run until the previous job is complete.
Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
Predictable pricing. Microsoft pricing is "Pay as you go" based on utilization, which undoubtedly will increase as the tenant grows over time. Veeam is based on per-user.
Can select which location your data is stored, if you choose.
Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
The configuration of backups is fairly simple if you follow the recommendations. It took me a few days/cycles to fine tune the backups to make sure they were working. The restore process is also straight forward and if you are only looking for information, you do even need to do a full restore as you can peruse the data. You can also restore a single email or file instead a whole mailbox, OneDrive, or site
Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
The support technicians at Veeam dealing with their Data Cloud platforms for MS365 and Office 365 are very knowledgeable and ready to assist in the event of having an issue. I had issues when I had initially started with the product and they were able to assist in getting these issues resolved, a problem caused by me, and didn’t make me feel bad I had not configured or understood their product well enough.
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
Veeam Data Cloud for Microsoft 365 rides the line of being overly complex and too restrictive very well. Acronis has far too many components for a small to medium business like us, whereas Arcserve requires interfacing with an unappealing graphical interface. Veeam Data Cloud for Microsoft 365 gave us a nice application with a single instance to install, nothing more.
We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
