Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.1 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Zoho Cliq
Score 9.3 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Pricing
Webex AppZoho Cliq
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Professional
$2
per month per user (minimum 10 users)
Enterprise
$4
per month per user (minimum 10 users)
Standard
$18
per month up to 25 users
Offerings
Pricing Offerings
Webex AppZoho Cliq
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Features
Webex AppZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
7.9
551 Ratings
0% above category average
Zoho Cliq
9.1
3 Ratings
15% above category average
Task Management7.7309 Ratings10.03 Ratings
Gantt Charts7.2140 Ratings00 Ratings
Scheduling8.1425 Ratings8.02 Ratings
Workflow Automation7.5204 Ratings8.02 Ratings
Mobile Access8.8517 Ratings10.02 Ratings
Search8.1433 Ratings9.52 Ratings
Visual planning tools8.1228 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
8.5
595 Ratings
6% above category average
Zoho Cliq
7.6
3 Ratings
5% below category average
Chat8.8585 Ratings10.03 Ratings
Notifications8.6576 Ratings9.03 Ratings
Discussions8.7528 Ratings10.03 Ratings
Surveys8.5282 Ratings5.01 Ratings
Internal knowledgebase8.1260 Ratings4.01 Ratings
Integrates with GoToMeeting8.2151 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.7175 Ratings00 Ratings
Integrates with Outlook8.6382 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
8.1
509 Ratings
0% below category average
Zoho Cliq
9.0
3 Ratings
10% above category average
Versioning7.8297 Ratings00 Ratings
Video files7.8436 Ratings8.03 Ratings
Audio files8.3437 Ratings8.03 Ratings
Document collaboration7.8411 Ratings00 Ratings
Access control8.5317 Ratings9.03 Ratings
Advanced security features8.1323 Ratings10.03 Ratings
Integrates with Google Drive8.4168 Ratings00 Ratings
Device sync8.5293 Ratings10.03 Ratings
Best Alternatives
Webex AppZoho Cliq
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex AppZoho Cliq
Likelihood to Recommend
8.4
(661 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.6
(26 ratings)
10.0
(3 ratings)
Usability
8.9
(392 ratings)
10.0
(1 ratings)
Availability
7.7
(9 ratings)
-
(0 ratings)
Performance
8.2
(9 ratings)
-
(0 ratings)
Support Rating
7.9
(395 ratings)
10.0
(1 ratings)
In-Person Training
8.2
(3 ratings)
-
(0 ratings)
Online Training
8.6
(6 ratings)
-
(0 ratings)
Implementation Rating
8.8
(11 ratings)
-
(0 ratings)
Configurability
7.8
(10 ratings)
-
(0 ratings)
Ease of integration
7.9
(7 ratings)
-
(0 ratings)
Product Scalability
8.8
(8 ratings)
-
(0 ratings)
Vendor post-sale
8.3
(6 ratings)
-
(0 ratings)
Vendor pre-sale
8.4
(7 ratings)
-
(0 ratings)
User Testimonials
Webex AppZoho Cliq
Likelihood to Recommend
Cisco
The biggest use case I have for Webex is the public and private Spaces feature. It is so handy to have a single place where I can collaborate with team members on a single project. We can chat about new ideas and share files just on that specific project. That way I am not having to search email, or a Sharepoint site or a network drives for files. And I don't have to search through a separate chat log for ideas for this project. Add to that that I can use the Webex app on my PC, Mac, iphone and Android tablet and that makes it the killer app.
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Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening
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Pros
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
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Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
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Cons
Cisco
  • The PIN message function is getting deleted after some time. I would prefer it to retain all PIN messages.
  • Option to add multiple quiet hours. This will allow me to set quiet hours for the whole weekend and not just the time range similar to weekdays.
  • Paste cells on messages. When I paste, for example, a 3x3 cell from a spreadsheet, the columns and rows are removed.
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Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Likelihood to Renew
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Zoho
No answers on this topic
Performance
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
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Zoho
No answers on this topic
Support Rating
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Zoho
No answers on this topic
Online Training
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Zoho
No answers on this topic
Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Zoho
No answers on this topic
Alternatives Considered
Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Zoho
No answers on this topic
Return on Investment
Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
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Zoho
  • Zoho Cliq has facilitated quick & instant communications
  • Better coordination among team members.
  • Better control over the project managed.
  • Eliminated multiple subscriptions to remote work platforms, scheduling software, task management software as everything is integrated in Zoho Cliq.
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ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices