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Webex Meetings vs. InsideSales.com / XANT Predictive Pipeline (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Score8.4 out of 10
    N/APredictive Pipeline kept track of every change in the sales pipeline and predicts quota attainment boasting 80% accuracy, with Neuralytics, the XANT predictive engine. The product was based on C9 Predictive Sales, owned and supported by XANT (formerly InsideSales.com) since May 2015, and no longer available for sale.N/A
    Pricing
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Editions & Modules
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    609 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    517 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    622 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    452 Answers
    No answers on this topic
    Features
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings and InsideSales.com / XANT Predictive Pipeline (discontinued)
    Feature
    Webex Meetings
    8.7
    845 Ratings
    9% above category average
    InsideSales.com / XANT Predictive Pipeline (discontinued)
    -
    Ratings
    High quality audio9.0840 Ratings00 Ratings
    High quality video9.0832 Ratings00 Ratings
    Low bandwidth requirements8.0800 Ratings00 Ratings
    Mobile support8.6762 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Meetings and InsideSales.com / XANT Predictive Pipeline (discontinued)
    Feature
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    InsideSales.com / XANT Predictive Pipeline (discontinued)
    -
    Ratings
    Desktop sharing8.8829 Ratings00 Ratings
    Whiteboards8.1721 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Meetings and InsideSales.com / XANT Predictive Pipeline (discontinued)
    Feature
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    InsideSales.com / XANT Predictive Pipeline (discontinued)
    -
    Ratings
    Calendar integration8.7795 Ratings00 Ratings
    Meeting initiation8.5825 Ratings00 Ratings
    Integrates with social media8.4351 Ratings00 Ratings
    Record meetings / events8.9783 Ratings00 Ratings
    Slideshows8.7708 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Meetings and InsideSales.com / XANT Predictive Pipeline (discontinued)
    Feature
    Webex Meetings
    8.8
    793 Ratings
    8% above category average
    InsideSales.com / XANT Predictive Pipeline (discontinued)
    -
    Ratings
    Live chat8.8772 Ratings00 Ratings
    Audience polling9.0682 Ratings00 Ratings
    Q&A8.6691 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Meetings and InsideSales.com / XANT Predictive Pipeline (discontinued)
    Feature
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    InsideSales.com / XANT Predictive Pipeline (discontinued)
    -
    Ratings
    User authentication8.8740 Ratings00 Ratings
    Participant roles & permissions8.8767 Ratings00 Ratings
    Confidential attendee list9.0475 Ratings00 Ratings
    Best Alternatives
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Google Meet
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    8.8
    (864 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    8.5
    (58 ratings)
    7.4
    (6 ratings)
    Usability
    8.0
    (117 ratings)
    9.0
    (4 ratings)
    Availability
    9.0
    (441 ratings)
    6.8
    (3 ratings)
    Performance
    9.5
    (416 ratings)
    5.8
    (3 ratings)
    Support Rating
    7.9
    (116 ratings)
    9.0
    (6 ratings)
    In-Person Training
    8.8
    (6 ratings)
    5.8
    (2 ratings)
    Online Training
    8.5
    (6 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.7
    (22 ratings)
    6.8
    (3 ratings)
    Configurability
    7.2
    (15 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (412 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.6
    (12 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.9
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex MeetingsInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Discontinued Products
    C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
    Read full review
    Pros
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Discontinued Products
    • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
    • This gives much better visibility for management to coach.
    Read full review
    Cons
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Discontinued Products
    • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
    • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
    • It actually was unavailable at EOQ one time.
    • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
    • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
    • The query tool is a little hard to use and we have found that queries are very slow and lock up.
    Read full review
    Likelihood to Renew
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Discontinued Products
    C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
    Read full review
    Usability
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Discontinued Products
    From a sales manager’s perspective it was fairly easy to use the base
    functionality (just viewing current pipeline) and much harder to look at
    analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
    Read full review
    Reliability and Availability
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Discontinued Products
    In 2 years we have only had 1 uptime issue for around 45 min.
    Read full review
    Performance
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Discontinued Products
    We have experienced sluggish performance.

    We have found that queries are very slow and lock up.
    Read full review
    Support Rating
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    Discontinued Products
    C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
    Read full review
    In-Person Training
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Discontinued Products
    Good assistance on set up and detailed training
    Read full review
    Online Training
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Discontinued Products
    Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
    Read full review
    Implementation Rating
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Discontinued Products
    Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

    I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
    Read full review
    Alternatives Considered
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Discontinued Products
    Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    Discontinued Products
    • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
    • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
    Read full review
    ScreenShots

    InsideSales.com / XANT Predictive Pipeline (discontinued) Screenshots

    Product screenshot