Chartio Ratings & User Feedback

(30) 7.5 of 10

Software Profile & Review Summary

2016 Top Rated Business Intelligence Software BadgeChartio was founded in 2010 and has been through several rounds of fundraising. The idea behind the company is to build an interface for company data, by direct connecting to company databases to visualize data in real time, bypassing the need for data warehousing. The product is purely web based, and is designed first and foremost for business users lacking the technical skills of data analysts. Chartio tends to be used by smaller companies, rather than large enterprises.

Chartio is a Top Rated product in the small business segment.

Company Status: Private
Customers: N/A
Employees: 27
Location: San Francisco, CA
Founded: 2010
Most compared to: Tableau Desktop; Looker; Geckoboard
Best fit for: Chartio is designed for business users and allows visualizations to be built by direct connecting to databases. The primary target audience is smaller companies.

Chartio Customer Demographics*

Chartio customer demographics - company size
*Customer demographics data is drawn from user profiles and users reviews of this product on TrustRadius. Data may not be available for all reviewers.

Summary of Chartio Software Reviews

Source: (25) User reviews of Chartio on TrustRadius
Chartio Pros Chartio Cons
Ease of use
  • The product is very easy to use for non-technical users, with a clean user interface, and no unnecessary features to distract users from their primary tasks.
Query control
  • Several users say that there is limited control over the frequency and timing of queries and chart updates.
Drag-and-drop query building
  • The Visual Query Engine provides drag-and-drop query building, allowing non-technical users to build visualizations. But it also allows for traditional SQL queries for more complex queries.
Chart customization
  • Some users complain of not having enough control of chart appearance (graph axis configurability, control over colors and fonts, etc.).
Broad data source support
  • There is support for a broad range of databases including Amazon Redshift and Google BigQuery, Hadoop, Cassandra, and business applications like Salesforce and Google Analytics.
PDF formatting
  • A couple of users mention that there are formatting issues when reports are delivered in PDF format.
Data blending
  • Data from different sources can be combined into a single chart, which can then be explored using filters for drill-down.

Customer support
  • The company gets very high marks for responsive and knowledgeable customer support.

Aggregate User Ratings of Chartio Software on TrustRadius

Chartio aggregate ratings in 2016 Business Intelligence Buyer's Guide

Chartio Response to Reviewer Feedback