What users are saying about
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173 Ratings
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342 Ratings

BambooHR

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173 Ratings
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Score 8.6 out of 100

iCIMS

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342 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

iCIMS

I think that [iCIMS Talent Cloud] could be a Recruiters best friend if they take the time to learn about all the bells and whistles. The interface on the recruiting end is great. For a growing business where you might not have the traffic to your website or don't have as many requisitions open from month to month, your company could save money by going with a less expensive ATS. It all depends on where your company is with growth and where they are looking to go.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
iCIMS
Employee demographic data
BambooHR
8.7
iCIMS
Employment history
BambooHR
8.9
iCIMS
Job profiles and administration
BambooHR
8.6
iCIMS
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
iCIMS
Organizational charting
BambooHR
8.3
iCIMS
Organization and location management
BambooHR
8.4
iCIMS
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
iCIMS

Payroll Management

BambooHR
8.7
iCIMS
Pay calculation
BambooHR
8.5
iCIMS
Support for external payroll vendors
BambooHR
8.7
iCIMS
Off-cycle/On-Demand payment
BambooHR
8.6
iCIMS
Benefit plan administration
BambooHR
9.0
iCIMS
Direct deposit files
BambooHR
8.8
iCIMS
Salary revision and increment management
BambooHR
8.8
iCIMS
Reimbursement management
BambooHR
8.6
iCIMS

Leave and Attendance Management

BambooHR
9.2
iCIMS
Approval workflow
BambooHR
9.3
iCIMS
Balance details
BambooHR
9.2
iCIMS
Annual carry-forward and encashment
BambooHR
9.0
iCIMS

Employee Self Service

BambooHR
8.8
iCIMS
View and generate pay and benefit information
BambooHR
8.8
iCIMS
Update personal information
BambooHR
8.9
iCIMS
View company policy documentation
BambooHR
8.7
iCIMS
Employee recognition
BambooHR
8.7
iCIMS
View job history
BambooHR
9.0
iCIMS

Asset Management

BambooHR
7.6
iCIMS
Tracking of all physical assets
BambooHR
7.6
iCIMS

HR Reporting

BambooHR
8.2
iCIMS
Report builder
BambooHR
8.2
iCIMS
Pre-built reports
BambooHR
8.1
iCIMS
Ability to combine HR data with external data
BambooHR
8.2
iCIMS

Onboarding

BambooHR
8.6
iCIMS
New hire portal
BambooHR
8.6
iCIMS
Manager tracking tools
BambooHR
8.6
iCIMS

Performance and Goals

BambooHR
8.2
iCIMS
Corporate goal setting
BambooHR
8.0
iCIMS
Individual goal setting
BambooHR
8.2
iCIMS
Line-of sight-visibility
BambooHR
8.1
iCIMS
Performance tracking
BambooHR
8.6
iCIMS

Performance Management

BambooHR
8.5
iCIMS
Performance plans
BambooHR
8.4
iCIMS
Performance improvement plans
BambooHR
8.3
iCIMS
Review status tracking
BambooHR
8.8
iCIMS
Review reminders
BambooHR
8.6
iCIMS
Multiple review frequency
BambooHR
8.3
iCIMS

Succession Planning

BambooHR
8.1
iCIMS
Create succession plans/pools
BambooHR
8.1
iCIMS
Candidate ranking
BambooHR
8.0
iCIMS
Candidate search
BambooHR
8.2
iCIMS
Candidate development
BambooHR
8.1
iCIMS

Recruiting / ATS

BambooHR
8.3
iCIMS
7.7
Job Requisition Management
BambooHR
8.3
iCIMS
8.6
Company Website Posting
BambooHR
8.2
iCIMS
7.9
Publish to Social Media
BambooHR
8.4
iCIMS
7.3
Job Search Site Posting
BambooHR
8.4
iCIMS
7.8
Duplicate Candidate Prevention
BambooHR
8.1
iCIMS
6.3
Applicant Tracking
BambooHR
8.2
iCIMS
8.2
Notifications and Alerts
BambooHR
8.7
iCIMS
7.4
Customized Application Form
BambooHR
iCIMS
8.3
Resume Management
BambooHR
iCIMS
7.6
Candidate Search
BambooHR
iCIMS
7.9
Collaboration
BambooHR
iCIMS
7.4
Task Creation and Delegation
BambooHR
iCIMS
7.3
Email Templates
BambooHR
iCIMS
7.8
User Permissions
BambooHR
iCIMS
7.9
Reporting
BambooHR
iCIMS
7.7

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Robert Lawless | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

iCIMS

  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 31 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 68 answers
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Misty Granholm | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 9.1
Based on 10 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 8.2
Based on 6 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

iCIMS

iCIMS 7.8
Based on 115 answers
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Anonymous | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 6.4
Based on 8 answers
I wasn't involved with the implementation. It was before my time
Anonymous | TrustRadius Reviewer

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

iCIMS

We sought out other options 18 months ago because we were dissatisfied with the limitations of iCIMS. We opted for Phenom and have been pretty happy. It is definitely a significant upgrade to iCIMS alone.
Anonymous | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

iCIMS

  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Jenna Fletcher | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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