What users are saying about
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Top Rated
247 Ratings
Top Rated
350 Ratings

BambooHR

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Top Rated
247 Ratings
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Score 8.5 out of 100
Top Rated
350 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • BambooHR ranks higher in 1 feature set: Recruiting / ATS

Human Resource Management

8.3

BambooHR

83%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Employee demographic data

8.3
83%
62 Ratings
N/A
0 Ratings

Employment history

9.0
90%
68 Ratings
N/A
0 Ratings

Job profiles and administration

8.7
87%
68 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.3
83%
61 Ratings
N/A
0 Ratings

Organizational charting

8.0
80%
66 Ratings
N/A
0 Ratings

Organization and location management

8.3
83%
61 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.5
75%
40 Ratings
N/A
0 Ratings

Payroll Management

8.4

BambooHR

84%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Pay calculation

8.3
83%
35 Ratings
N/A
0 Ratings

Support for external payroll vendors

8.2
82%
30 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.6
86%
15 Ratings
N/A
0 Ratings

Benefit plan administration

8.0
80%
41 Ratings
N/A
0 Ratings

Direct deposit files

8.4
84%
41 Ratings
N/A
0 Ratings

Salary revision and increment management

8.6
86%
42 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
22 Ratings
N/A
0 Ratings

Leave and Attendance Management

9.1

BambooHR

91%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Approval workflow

9.4
94%
67 Ratings
N/A
0 Ratings

Balance details

9.1
91%
59 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.6
86%
52 Ratings
N/A
0 Ratings

Employee Self Service

8.6

BambooHR

86%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

View and generate pay and benefit information

9.0
90%
47 Ratings
N/A
0 Ratings

Update personal information

9.0
90%
74 Ratings
N/A
0 Ratings

View company policy documentation

8.7
87%
60 Ratings
N/A
0 Ratings

Employee recognition

7.2
72%
52 Ratings
N/A
0 Ratings

View job history

9.2
92%
69 Ratings
N/A
0 Ratings

Asset Management

8.4

BambooHR

84%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
32 Ratings
N/A
0 Ratings

HR Reporting

7.6

BambooHR

76%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Report builder

7.7
77%
53 Ratings
N/A
0 Ratings

Pre-built reports

7.9
79%
52 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

7.3
73%
44 Ratings
N/A
0 Ratings

Onboarding

8.1

BambooHR

81%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 2/2 features

New hire portal

8.2
82%
55 Ratings
N/A
0 Ratings

Manager tracking tools

8.0
80%
53 Ratings
N/A
0 Ratings

Performance and Goals

8.1

BambooHR

81%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
33 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
38 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.2
82%
29 Ratings
N/A
0 Ratings

Performance tracking

7.8
78%
34 Ratings
N/A
0 Ratings

Performance Management

8.0

BambooHR

80%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

Performance plans

7.9
79%
39 Ratings
N/A
0 Ratings

Performance improvement plans

8.1
81%
38 Ratings
N/A
0 Ratings

Review status tracking

7.8
78%
39 Ratings
N/A
0 Ratings

Review reminders

8.4
84%
41 Ratings
N/A
0 Ratings

Multiple review frequency

7.9
79%
36 Ratings
N/A
0 Ratings

Succession Planning

7.8

BambooHR

78%

iCIMS

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Create succession plans/pools

7.8
78%
23 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
27 Ratings
N/A
0 Ratings

Candidate search

7.8
78%
27 Ratings
N/A
0 Ratings

Candidate development

7.9
79%
24 Ratings
N/A
0 Ratings

Recruiting / ATS

8.1

BambooHR

81%
7.8

iCIMS

78%
iCIMS Talent Cloud ranks higher in 12/15 features

Job Requisition Management

8.0
80%
32 Ratings
8.3
83%
125 Ratings

Company Website Posting

8.3
83%
36 Ratings
8.5
85%
119 Ratings

Publish to Social Media

7.6
76%
33 Ratings
7.8
78%
105 Ratings

Job Search Site Posting

8.4
84%
33 Ratings
8.2
82%
110 Ratings

Duplicate Candidate Prevention

7.4
74%
29 Ratings
6.2
62%
115 Ratings

Applicant Tracking

8.2
82%
40 Ratings
8.7
87%
124 Ratings

Notifications and Alerts

8.7
87%
42 Ratings
7.1
71%
110 Ratings

Customized Application Form

N/A
0 Ratings
6.8
68%
113 Ratings

Resume Management

N/A
0 Ratings
7.5
75%
122 Ratings

Candidate Search

N/A
0 Ratings
8.0
80%
123 Ratings

Collaboration

N/A
0 Ratings
8.4
84%
112 Ratings

Task Creation and Delegation

N/A
0 Ratings
7.3
73%
95 Ratings

Email Templates

N/A
0 Ratings
8.0
80%
124 Ratings

User Permissions

N/A
0 Ratings
7.9
79%
122 Ratings

Reporting

N/A
0 Ratings
7.6
76%
123 Ratings

Attribute Ratings

  • BambooHR is rated higher in 9 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability

Likelihood to Recommend

8.9

BambooHR

89%
80 Ratings
7.7

iCIMS

77%
149 Ratings

Likelihood to Renew

10.0

BambooHR

100%
3 Ratings
8.5

iCIMS

85%
31 Ratings

Usability

9.1

BambooHR

91%
3 Ratings
8.9

iCIMS

89%
68 Ratings

Availability

10.0

BambooHR

100%
1 Rating
9.1

iCIMS

91%
10 Ratings

Performance

9.0

BambooHR

90%
1 Rating
8.2

iCIMS

82%
6 Ratings

Support Rating

8.4

BambooHR

84%
26 Ratings
7.4

iCIMS

74%
115 Ratings

Online Training

10.0

BambooHR

100%
1 Rating
7.9

iCIMS

79%
3 Ratings

Implementation Rating

10.0

BambooHR

100%
2 Ratings
6.3

iCIMS

63%
8 Ratings

Configurability

BambooHR

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Ease of integration

BambooHR

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Product Scalability

10.0

BambooHR

100%
1 Rating
7.8

iCIMS

78%
2 Ratings

Vendor post-sale

BambooHR

N/A
0 Ratings
10.0

iCIMS

100%
1 Rating

Vendor pre-sale

BambooHR

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Likelihood to Recommend

BambooHR

Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
Read full review

iCIMS

iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Read full review

Pros

BambooHR

  • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
  • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
  • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
  • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
  • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
  • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
  • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
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iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Read full review

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
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iCIMS

  • The price was a little high for my small organization - not a budget ATS
  • With all the custom fields, sometimes it can be hard to navigate everything to find the right report
  • I've heard some candidates have trouble on their end
Read full review

Pricing Details

BambooHR

Starting Price

$59 per month

Editions & Modules

BambooHR editions and modules pricing
EditionModules
12 Employees$991

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Call for Quote

Additional Details

After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

iCIMS

Starting Price

$1,700 per month

Editions & Modules

iCIMS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    BambooHR

    We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
    Read full review

    iCIMS

    I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
    Read full review

    Usability

    BambooHR

    Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
    Read full review

    iCIMS

    We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
    Read full review

    Reliability and Availability

    BambooHR

    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Read full review

    iCIMS

    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Read full review

    Performance

    BambooHR

    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Read full review

    iCIMS

    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Read full review

    Support Rating

    BambooHR

    Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
    Read full review

    iCIMS

    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
    Read full review

    Online Training

    BambooHR

    The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
    Read full review

    iCIMS

    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review

    Implementation Rating

    BambooHR

    it was very easy to sign up, quick and we could use the site very quickly as well.
    Read full review

    iCIMS

    I wasn't involved with the implementation. It was before my time
    Read full review

    Alternatives Considered

    BambooHR

    I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
    Read full review

    iCIMS

    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Read full review

    Scalability

    BambooHR

    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Read full review

    iCIMS

    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Read full review

    Return on Investment

    BambooHR

    • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
    • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
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    iCIMS

    • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
    Read full review

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