Barracuda Security Awareness Training

Barracuda Security Awareness Training
Formerly Barracuda Phishline

Top Rated
Score 8.6 out of 10
Top Rated
Barracuda Security Awareness Training


What is Barracuda Security Awareness Training?

Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in...
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Popular Features

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  • Phishing Simulations (38)
  • Security Reporting (39)
  • Training Content Library (39)
  • Training Gamification (34)

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What is Barracuda Security Awareness Training?

Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda…

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What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO…

What is Hook Security?

Hook Security aims to help to reduce the risk of security threats to companies, all while creating a positive and productive company culture.They provide phishing testing and security awareness training designed to create a positive and healthy security culture for the company, mitigating risk while…

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This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6.9Avg 8.3

Security Awareness Training

Common features of security awareness training products.

6.8Avg 8.4
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Product Details

What is Barracuda Security Awareness Training?

Fight phishing and other potentially-devastating attacks that can slip through security gateways. These evolving and sophisticated attack techniques, designed to fool employees, put your business at risk for data loss, financial fraud, and embarrassing exposure. The solution helps to transform employees from potential victims into a layer of defense with Security Awareness Training from Barracuda (formerly Barracuda Phishline).

Barracuda Security Awareness Training Features

  • Supported: Multivector simulation campaigns
  • Supported: Customizable Templates
  • Supported: Advanced Interaction Tracking
  • Supported: Educational Content Library
  • Supported: Incident Response Capacities
  • Supported: Reporting and Analytics
  • Supported: Mail Server/ LDAP Integration
  • Supported: Advanced Interactions
  • Supported: Administrative Features
  • Supported: Dedicated Consultant Support (Optional)

Barracuda Security Awareness Training Competitors

Barracuda Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in January 2018, and is now part of Barracuda's security portfolio.

KnowBe4 Security Awareness Training and Infosec IQ are common alternatives for Barracuda Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 7.3.

The most common users of Barracuda Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
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(1-25 of 41)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
We started using Barracuda PhishLine after some of our competitors got phished and suffered from severe downtime. We used to inform our users by mail and intranet messages, but you have no idea if the users get the message. Barracuda PhishLine shows us if our users are aware and paying attention to the risks of phishing emails or not. And by testing the users, we get to inform and train them. Double win. The bonus: it is included in the Total Security package.
  • It fits directly in the line of email security products.
  • You get a community and good documentation.
  • New templates arrive weekly.
  • It is available in multiple languages, also dutch.
  • The administrator interface is complex.
  • [In my experience] The first campaign will fail because the start is too complex. It lacks a guided wizard.
Barracuda PhishLine is a no-brainer if you already have barracuda security products. There is good interaction between the products.
Barracuda PhishLine compared to the competition? There might be room for improvement especially to get you started. But the concept of phishing your users and making them aware of the dangers is a must-have. No matter what product you use.
The documentation is good. The community is good. The product receives updates.
But [I feel] it lacks some kind of fast startup wizard. [In my experience] The administrator interface contains way too many options for a starter, so you get lost somewhere in the admin interface. Afterward, it seems that in order to start, you don't really need 80% of it. (to start).
September 21, 2022

Reinforced awareness

Score 8 out of 10
Vetted Review
Verified User
Helps to make companies aware of how a security breach is a mail away. With campaigning and results, we can show how email security is important in today's society.
  • Campaigning
  • Platform
  • Library
  • Responsiveness
  • Languages
  • Customization is not easy
With Barracuda Security Awareness Training, we can easily show the security risks that a simple untrained employee can be. From sending cheeky emails to dropping a random USB stick on a desk.
Kristian Morozov | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
This product can be used in order to educate people on how to be more aware of security risks in enterprise and home environment.
  • Training implementation
  • Custom templates
  • Default libraries
  • Responsiveness
  • User interface
  • Customizing campaigns
Our staff is more aware of the targeted phishing campaigns in our industry thanks to Barracuda Security Awareness Training.
Score 10 out of 10
Vetted Review
It allows us to make sure we are on top of security awareness with our employees. The training helps employees think before clinking on a link.
  • Awareness - don't click
  • Training - to avoid recurrance
  • Helps companies to avoid a breach
  • Pricing
Barracuda Security Awareness Training is well suited in a variety of industries, but specifically in government and education.
Jordan White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
This product helps bolster the human element of cybersecurity.
  • Educating
  • Proventing
  • Ease of Use
  • Better sales materials
  • easier to use control portal
  • Warning for IT staff when project is started
Barracuda Security Awareness Training is well suited for any company that provides email to its employees.
June 15, 2022

Catch a Phishline!

Tom Jubb | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We regularly send out Phishline campaigns to our users to gauge engagement and then implement training sessions with our users. It's a great way to see if the security training and awareness you are providing your users are paying dividends.
  • Great library of examples.
  • Great library of training materials.
  • Very powerful and customizable.
  • Superb way of providing stats and details on our campaigns.
  • Make the interface less confusing. It's almost too powerful which leads to confusion.
Good at security training.
Luke Page | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.
  • USB key attack testing
  • Training and reporting
  • SMS attack testing
  • The interface is very dated and cumbersome
  • Setup was not as simple as it should have been
  • Some of the training that is supplied has a thick American accent which puts users off
It's great for those without any security training tools, particularly small businesses or those without in-house security teams. However, for those large customers, they will probably do it in-house within their dedicated teams, so it can be more tailored to the organization. Microsoft 365 Defender users will probably not need it either, as Microsofts in-build tools have really come along, and have a much better interface.
Score 7 out of 10
Vetted Review
Verified User
I use the product to help our employees to distinguish a fake email from a real email. We receive lots of phishing emails, for example, from banks, and from the government. Sometimes our users are prone to click on a false link, and lots of possible "wrong" things can happen. We, of course, have endpoint protection but training the "human" firewall is always the better option.
  • The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
  • We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
  • In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.
  • The software is rather difficult to work with. Lots of options are a little bit "hidden" and are difficult to find.
  • Lots of URLs are blacklisted sometimes. We are kept in the loop but changing to other URLs that are not blacklisted is very resource-intensive.
  • I feel that the architecture of the software is a little bit old.
Full-featured and ready-to-use platform to start sending out training phishing mails.
Score 7 out of 10
Vetted Review
Verified User
We experienced some problems in the past with targeted phishing mails. We use Barracuda Security Awareness Training now to train our users to recognise fake and harmful mails. On a regular basis, we also send out a training campaign with some video material to educate them about this.
  • We can create our own campaigns using mails that are regularly received
  • We can add our internal resources as landing pages
  • We can send out video material to train our staff
  • As a non IT-er, it is not always simple to use the interface
  • Sometimes it is not very fast
  • Sending out mails to large databases feels tricky
It looks old and not from 2022 when you take a look at the user interface, but it does the job well. You create a phishing or training campaign, and you send it out to the correct database. When you have TEP from Barracuda, it is certainly a no-brainer as it is already included.
Score 7 out of 10
Vetted Review
Verified User
We use Barracuda Security Awareness Training to protect our brand against impersonation attacks. We see that there are attacked phishing emails sent with our brand to our customers to harvest money. We want to protect our customers by sending out phishing campaigns to create awareness.
  • Easy to create address books
  • Templates are already available in the library
  • Training campaigns are easy to send out
  • Not always a very fast interface
  • Sometimes difficult to find the right menus
  • Administration interface is quite difficult
The perfect product to create training phishing campaigns. It is already included with the famous Barracuda TEP product used for email gateway (anti-spam).
Score 7 out of 10
Vetted Review
Verified User
Companies need to be aware of how a security breach is a mail away. With campaigning and reporting we can show how email security is important in today's society and also train people.
  • Reporting
  • Scenario's
  • Not only email phishing
  • Customization is not easily coded
  • Responsivess
  • Interface
This proves to C-levels that they need to train their employee to avoid a simple breach by a well-targeted email. Can also spare them the headache of data leaks or ransomware.
Score 7 out of 10
Vetted Review
Verified User
We use Phishline as awareness training for our employees and also customers. This helps the users to be aware of the details which can lead to phishing.
  • Campaigns
  • Library
  • Training
  • Responsiveness
  • Language support
  • Templating
Very suited to make the users aware of how easy it is to fall into well-made campaigns. This generate also statistics which we can correlate with the same situation at customers or other partners. Less appropriate when using it against IT professionals, they quickly see the phishy things.
Score 9 out of 10
Vetted Review
Verified User
We regularly use Barracuda to test employees to see if they are susceptible to being tricked by phishing scams received in their email inbox. It is a useful tool especially in that it allows us to produce custom tests and provide management with useful statistics so that certain employees who need more security awareness training can be identified.
  • Allows customised emails messages
  • Allows meaning result analysis
  • Provides a useful deployment mechanism
  • Allows control over the process so that we can target specific teams
  • Provide a more diverse range of templates
Where a particular employee has shown that they recklessly open unsolicited emails it forces them to think and consider how they treat emails and the potential for malware to get onto systems
Score 8 out of 10
Vetted Review
Verified User
Staff is sent a weekly or fortnightly training module over a 1-2 month period. Then an email simulation is sent to determine how many staff members click on the "fake" email. The click-through rate is relatively low. We currently have an in-house yearly one-hour mandatory training session around Cyber Security and use Barracuda Phishline to supplement this throughout the year.
  • Up to date cyber security information in user level language
  • Automation of the program
  • Statistical information
  • Setting up the Campaigns - it is clunky
  • The schedule automation is clunky
It suits our staff being only short sessions of no more than 5 minutes, as most of our staff are casual or part-time, especially doctors who may only work with us for 1 session (4 hours) per week.
Score 10 out of 10
Vetted Review
People are not aware of the problem that phishing can cause, and that makes them not to buy or acquire anti-phishing solutions, which is a complete mistake, since it is necessary to protect all the sectors and fronts that the company can have open, and that is what we must try to transmit to the people.
  • Stops over 20,000 spear phishing attacks every day.
  • Easy of use.
  • Make training part of a comprehensive security strategy.
  • Simplify security awareness.
For me it is essential in most scenarios, unless you don't use email.
Score 9 out of 10
Vetted Review
Verified User
Recently, Barracuda has implemented further training scenarios including questions that have helped to ensure better-standardized training. Our requirements for CMMC and PCI training are much better today using the Barracuda Security Awareness Training. Most employees are not technologically savvy and require extensive and consistent training to ensure safer technology operations for their daily work. This has also helped our organization to stay ahead of the curve, requiring less one-on-one training and building a consistent diet of training using the tools Barracuda provides. In the last 3 years due to multiple economic and health-related issues for the public, manpower and in-person training have been lacking. Thanks to BSAT we have bridged that gap by providing consistent training to spot phishing, ransomware, and multiple other threats. Continuing to help our staff both in the office and remote became very time-intensive due to varying schedules. Now users can work in the training during their workweek, and within their own schedules ensuring both personal and organizational protection.
  • Easy to use interface for Administrators to build training campaigns and deliver them within scheduled timetables.
  • Ease of use in connecting to organizational Active Directory for address book builds and refresh.
  • Everyday users understand the training provided, and the short time for delivery (typically less than 5 minutes) for completion helps users to fit it into tight schedules.
  • Providing animated templates for custom campaigns would be helpful, potentially a "builder site" where templates could be put together with custom questions/answers.
  • Reporting through functional could use some work. We typically create phishing tests to help our users learn how to spot concerns, and the reports do not provide who actually "reported" the phish as opposed to who did not. This has been a year-long request to Barracuda, and the same issue is present in our campaigns as well.
  • We would love to see an annual release of new training topics and campaign ideas.
I feel fortunate to answer this question with more than 30 years in technology and security. I've experienced multiple great training platforms, and Barracuda is well-positioned for small to medium business environments. As a business and technology consultant, many small-to-medium businesses struggle with the costs of security software/hardware and have little left for training which is essential today. Barracuda meets this head-on by supplying a comprehensive solution with training ideal for these StM businesses. I'm not certain Barracuda is meant for either Governmental (Federal and/or State) or Health environments.
Although support can be slow at times, our initial turn-up was exemplary and painless. Initial follow ups over the first 3 months were fairly quick, with once or twice over a year taking more than 1 day. Every support person with Barracuda was very professional, and was either able to directly help with questions or went and found an answer and got back to us within hours on a typical call.
Score 10 out of 10
Vetted Review
Verified User
We use Barracuda Security Awareness Training for email security education, monthly phishing simulations, and preventing malicious emails from impacting our business
  • Phishing Simulations
  • Phishing Education
  • Click-based training
  • Reporting
  • Single pane of glass for campaign results/details
  • Tracking overall security core/metrics based on past campaigns
Barracuda Security Awareness Training is well suited for a company looking for a complete package to assist with email security education, training, assessment, and ongoing simulation testing. It would be less appropriate if a company already had a similar solution in place for email security awareness.
April 27, 2022

Phishing Protection

Score 10 out of 10
Vetted Review
We use Barracuda's Awareness Training internally to help keep us up to date regarding the latest phishing threats across all departments in our organization. We also sell the product to our customer base.
  • Impersonation examples
  • preventing clicks on malicious links
  • social engineering attacks
  • none
well suited for companies with multiple vendors, distribution chains, or areas where several payment avenues are used.
Score 10 out of 10
Vetted Review
Verified User
We use the training to create awareness among our users. We have about 300 users who go through the training on a regular basis. We did notice an increase in awareness. We receive much more feedback about suspicious emails, pop-up messages, notifications on websites, etc. The training definitely helped to increase people's alertness.
  • Describes the security threat well
  • Communicates the content in an easy to understand way
  • Offers a variety of trainings
  • The #1 feedback I receive from users is that they have limited time for training. It would be nice if the training would be offered in 3-time categories (e.g. up to 3 minutes, up to 5 minutes and up to 10 minutes). This way user's can select a category that matches their availability.
In an environment where staff receives and sends large numbers of emails, the training could definitely have a positive impact. In our environment, staff receives large numbers of customer emails on a daily basis. Thanks to the training we receive a lot more feedback about suspicious emails and content compared to before.
Score 8 out of 10
Vetted Review
Verified User
We use it to send out monthly security checks to our employees to keep the awareness of spam, phishing, and impersonation email attempts. The Barracuda Security Suite does a lot of the heavy lifting to prevent phishing emails pass.-through, but it's nice to keep employees on their toes. If something does get passed to an employee during the Barracuda phishing test, the follow-up awareness training is extremely helpful
  • Simulated email threats that can be customized to meet your needs
  • Follow-up awareness training for the employees
  • Overview details of the campaign, user Behavior and customizable reports
  • More templates and more non-suspicious email addresses to Launch campaigns
I was very surprised after I ran our first two campaigns that there was no more accidental clicking on suspicious links or emails. With the few that did get through the awareness training that follows up after it was very nice. We could see what users did not complete the weariness training or who failed to do so. A very effective tool to keep the employees aware and cautious.
Score 9 out of 10
Vetted Review
Verified User
We currently use it for phishing awareness campaigns which are conducted on a semi-monthly basis. We've also utilized the USB drop feature which is another handy feature.
  • Managing Campaigns
  • Great repository of KBs
  • Different languages
  • Different forms of campaigns, flyers, attachments, etc
  • Easier flow for creating campaigns
  • Easier way to use attachment manager
Barracuda Phishline comes in handy when needing to train end-users by creating phishing campaigns. With the number of options Barracuda has, it makes it easier to keep up with the latest phishing types such as invoice scams, Teams, and LinkedIn among the types available. USB drop campaigns are also helpful for the corporate office and when you have a need to train end-users on being alert and cautious when plugging in devices.
Justin Graves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a HIPAA compliant organization, to comply, we must employ security awareness training for our users. Barracuda Security Awareness Training solves the compliance problem while simultaneously educating our users about keeping our users, devices, and infrastructure safe. Security awareness training offers more than just HIPAA-focused training as well. We are able to use Barracuda Security Awareness Training to target users, managers, and C Level users with different training types.
  • Training
  • Console management.
  • Targeted training.
  • Compliance needs.
  • More material.
  • Better targeting.
  • Testing
Barracuda Security Awareness Training is well suited for organizations trying to improve their cybersecurity posture and educate end-users. It is well suited for organizations needed to meet compliance needs like medical organizations. It is also well suited for testing users to make sure that information in training materials is being applied properly.
Sabrina Salzano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
We are a cybersecurity company and we all think that we know everything regarding this topic. But what best than to have regular training and simulation? It's a great reminder with tips to apply in our professional and personal lives. Taking the time to analyze an email before clicking can avoid many disasters. Despite all the IT security tools, employees are still the biggest weakness. Barracuda's training is short and available in many languages. No more excuses for delaying the training!
  • Short videos
  • Phishing simulation models
  • Different languages
  • More trainings in Italian
  • Some workshops
Well suited: - For new employees - Regular refresh - Raising security topics in the conversations between employees - Showing how important it is to be careful in Social Media publications - It's better to ask a silly question to the IT department in case of suspicion than to click on a malicious link Less appropriated: Still a lot to do on the administrative side
Score 8 out of 10
Vetted Review
We use Security Awareness training to train our staff towards targeted Phishing campaigns for our sector. We also offer the product to our partners
  • Extensive library
  • Training possibilities
  • Customizing
  • Sometimes difficult to customize (CSS)
  • Difficult to manage multiple campaigns
  • Not always very responsive
It is great to set up phishing campaigns by using the extensive library. In a couple of minutes, you can set up a detailed campaign
Score 9 out of 10
Vetted Review
Verified User
Our main purpose for using Phishline was to reduce the amount of times our users accept and open Phishing emails. Emails from Support and executives were not cutting it. Phishline helped us identify problem users and to provide training to them directly. It has helped us immensely!
  • Barracuda Phishline was very helpful in identifying the problem areas in our staff
  • Reporting help raise managements awareness
  • Easily monitor the individual user behaviour and access any security risks
  • Navigation of the application could be greatly improved upon
  • Setup documentation to be lacking
  • Technical support is helpful but I would like to be able to do more without contacting them
Outside of doing group based training with multiple individuals, Phishline fits every scenario for Awareness Training that is needed within my Organisation
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