Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in January 2018, and is now part of Barracuda's security portfolio.
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Infosec IQ
Score 8.8 out of 10
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Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…
Infosec IQ was very easy to implement. The level of support from Infosec is also outstanding. They are prompt to respond and helped us resolve any setup questions we had. Implementing phishing courses was a breeze. They also keep phishing email templates up to date with the …
We evaluated this against Infosec IQ, and the main reasons for selecting Infosec IQ were that the reporting and dashboard were superior with Infosec IQ, and the training and information materials were a bonus that we couldn't ignore.
Barracuda Security Awareness Training is well suited for companies that are looking to automate and schedule phishing simulation, education, and training on a regular basis. It would be less appropriate for companies that already have a security awareness training platform already implemented.
InfoSec IQ training is considered part of the base entry-level security stack we offer and recommend to our customers. InfoSec IQ is great for SMBs that do not have a designated IT staff. We can set up, deploy, and manage employee security awareness training for those customers. And for our larger or CoMIT customers who do have their own IT personnel, the MSP multi-tenant platform allows for customer admins to access the portal and manage their own training as much or as little as they choose.
The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.
Set it and forget it: Multiple recurring options for campaigns to run automatically.
Program assistance: The team at InfoSec creates content intended to meet annual training needs and produces how-to and promotional content to help guide resellers in packaging and deploying.
Integrates with O365 and can deploy a button to minimize false alarms from employees when they accurately identify training spam.
Providing animated templates for custom campaigns would be helpful, potentially a "builder site" where templates could be put together with custom questions/answers.
Reporting through functional could use some work. We typically create phishing tests to help our users learn how to spot concerns, and the reports do not provide who actually "reported" the phish as opposed to who did not. This has been a year-long request to Barracuda, and the same issue is present in our campaigns as well.
We would love to see an annual release of new training topics and campaign ideas.
Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
Once you are started it is great. The only issue is to get started. The administrator interface [I feel] is not intuitive enough. It lacks some kind of quick start wizard. The templates are good and fit several regions. So we can do our Belgian campaign and French campaign, each with a different template.
It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.
Working with Barracuda PhishLine support is always a good experience. They are very professional, they are attentive and they are courteous. When I first purchased Barracuda PhishLine a few year ago it was new to them as well. At the time, the support staff could been better trained. That said, they worked hard to help and resolve my issues.
We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
365 defender has a tool for user security training, it is much more rudimentary than Barracudas, but the interface is much nicer. Both offer email attack testing, reporting, and training, but barracuda offers additional attack types, like file and SMS testing. Both seem to come free with other software and can be brought as add-ons.
Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
