Name: billwerk GmbH - Subscription Management - Film von René Vidovic mit billwerk CEO Dr. Ricco Deutscher
Uploaded: 2020-04-30T14:01:18.000Z
Duration: 2 min 57 s
Description: Subscription Management Software and Recurring Billing Solution for European Subscription Businesses. billwerk CEO Dr. Ricco Deutscher talks about the foundation and development of billwerk as a solution made in Germany for the European Subscription Business.

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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### Invoicing and Billing
Users consistently praise Billwerk+ for its invoicing and billing capabilities, citing significant time savings and automation as key benefits. The platform's ability to automate tasks such as invoice and credit note generation, as well as SEPA collections and deferrals, has been particularly lauded. Customers appreciate the secure and compliant solution for invoicing, with seamless integration options like API connectivity to SaaS solutions. Additionally, Billwerk+ is commended for its GDPR compliance and adherence to regulatory requirements, instilling confidence in users regarding data protection and legal standards.

### Payment Processing
Users consistently praise Billwerk+ for its efficient payment processing capabilities. The platform's ability to integrate with major payment service providers and offer discount vouchers has been well-received. However, some users have noted minor issues with the lack of localization in invoicing for non-German/EU customers. Despite these minor drawbacks, Billwerk+ remains a reliable solution for handling payment transactions and generating invoices at scale.

### Subscription Management
Users unanimously praise Billwerk for its robust subscription management capabilities. They highlight the platform's efficiency in handling recurring payments, managing B2B customer subscriptions, and ensuring compliance with GDPR and regulatory requirements. Additionally, users appreciate the ease of integration with various payment service providers and other business systems. Billwerk's subscription management functionality is consistently lauded for streamlining operations and enhancing the overall subscription-based business model.

### Customer Management
Users consistently highlight Billwerk+'s customer management capabilities as a standout feature, emphasizing its efficiency in handling customer subscriptions, invoicing, and contract management. The platform's flexibility in integrating with various payment service providers and offering discount vouchers is also well-received. While some users mention minor localization issues for non-German/EU customers, the overall sentiment leans heavily towards the platform's ability to streamline customer-related processes effectively. Additionally, users appreciate the platform's adaptability in catering to different business models and the high level of customer support provided by Billwerk+.

Users of billwerk's platform have found it to be highly effective for handling product plans and automating billing and dunning processes, resulting in significant time and staff hour savings as well as increased efficiency. By using billwerk, businesses are able to create invoices and securely send them to customers via email, providing a compliant solution for invoicing. This not only streamlines the invoicing process but also reduces costs associated with manual invoicing and payment collection.

billwerk's platform integrates seamlessly with other SaaS solutions via API and offers export capabilities to DATEV, ensuring streamlined connectivity and optimized processes. This integration feature has been highly appreciated by users, allowing them to efficiently manage subscriptions and recurring payments. Additionally, billwerk's solution ensures GDPR compliance for European clients and satisfies regulatory requirements such as GODB.

One notable use case of billwerk is its self-service portal that enables automatic management of contracts and facilitates changes to additional licenses by customers. This feature provides users with greater flexibility in managing their subscriptions while reducing administrative burdens. Moreover, the payment process is simplified and made more efficient through billwerk's solution, eliminating the need for manual tasks such as writing invoices, credit notes, initiating SEPA collections, and deferrals.

Users have also praised the availability of 24/7 technical support provided by billwerk. This prompt assistance has contributed to a positive user experience and has been particularly appreciated by businesses operating in different time zones. The professional and responsive team at billwerk further enhances the comfort and convenience of using the product.

Overall, businesses leveraging billwerk's platform have benefited from its effectiveness in automating billing and payment processes, leading to cost reduction, increased efficiency, and improved customer satisfaction.

Flexible and Automated Subscription Management: Several users have stated that billwerk's subscription management capabilities exceeded their expectations. They appreciate the platform's high flexibility and automation, which saves them time and manual work.

Responsive Product Support: Many reviewers have praised billwerk's highly professional management team and responsive product support. They value the quick addition of helpful features as needed and feel listened to by the company.

Ease of Use and Intuitive Design: Numerous users have mentioned that billwerk is easy to use with its intuitive and slim design. They appreciate that it requires no real knowledge to operate effectively, making it accessible for all users.

1. Refunds module could be more user-friendly: Some users have expressed that the refunds module in Billwerk could be developed in a more user-friendly way, providing clearer instructions and an intuitive interface for easier navigation and use.

2. Manual monitoring tasks for SEPA direct debit payments: Several users have mentioned that there are manual monitoring tasks involved with SEPA direct debit payments in Billwerk. These tasks require additional effort as the payments are flagged as paid when triggered, indicating a need for improvement in automation to streamline this process.

3. Document formatting capabilities need improvement: Users have pointed out that the document formatting capabilities in Billwerk could be enhanced. They suggest adding more options for customizing invoice templates, such as font styles, colors, and layout adjustments to meet individual branding needs. Additionally, improving the ease of editing and updating document formats would provide a smoother experience for users.

Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.

Starter

Professional

Elite

Stripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.

Pay As You Go

Pay Monthly

Custom Pricing

Billwerk+

Subscription management software, also called recurring billing software, is software that automates the billing cycle for subscription/recurring revenue models.

Subscription Management

Subscription Management Software and Recurring Billing Solution for European Subscription Businesses. billwerk CEO Dr. Ricco Deutscher talks about the foundation and development of billwerk as a solution made in Germany for the European Subscription Business.

billwerk GmbH - Subscription Management - Film von René Vidovic mit billwerk CEO Dr. Ricco Deutscher

Die Subscription Management Software und Recurring Billing Lösung für Ihr Europäisches Subscription Business. billwerk CEO Dr. Ricco Deutscher über die Gründung und Entwicklung von billwerk als Lösung made in Germany für das europäische Subscription Business. Subscription Management, Recurring Billing und -Payment radikal automatisieren.

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Billwerk+

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What is Billwerk+?