TrustRadius Insights
Users of billwerk's platform have found it to be highly effective for handling product plans and automating billing and dunning processes, …
Overview
What is Billwerk+?
billwerk automates the Subscription Management, Recurring Billing and Payments. The platform is made specifically for European subscription companies - It can handle both the strict regulations and common practices of the European market. The vendor states billwerk complies with European Standards EU-DSGVO and…
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What is Billwerk+?
billwerk automates the Subscription Management, Recurring Billing and Payments. The platform is made specifically for European subscription companies - It can handle both the strict regulations and common practices of the European market. The vendor states billwerk complies with…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.billwerk.plus/pricing/
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Billwerk+?
billwerk automates the Subscription Management, Recurring Billing and Payments. The platform is made specifically for European subscription companies - It can handle both the strict regulations and common practices of the European market.
The vendor states billwerk complies with European Standards EU-DSGVO and GOBD, has a strong REST API and offers a variety of ready-to-use integrations to European third-party vendors.
billwerk aims to help subscription revenues grow faster, minimize costs, and steadily benefit users from a high product innovation rate.
billwerk has integrated payment providers, such as Payone, GoCardless, Adyen, Stripe, and payment methods (SEPA, credit card, PayPal, payment on account, In-App Purchases etc.). Additional payment service providers can be integrated upon request.
The company is headquartered in Frankfurt am Main, Germany, with a second office location in Minsk, Belarus. billwerk’s customers come from a variety of different sectors such as SaaS, IoT, Industry 4.0, Digital Media, with customers including Lexware, sevdesk, RTL TVNow, Hatz Diesel, PONS.
· Made in Germany for European Subscription Business
· Customer Support (German, English, French)
· German Data Protection & EU-DSGVO
· Certifications: PCI-DSS, GDPR
Billwerk+ Features
- Supported: Recurring/Subscription Billing
- Supported: Customer Portal
- Supported: Automated e-Invoicing
- Supported: Dunning Management
- Supported: Multiple Gateway Support
- Supported: Tax Calculator/ Management
- Supported: Multiple Webhooks
- Supported: Coupons, Discounts and Add-ons Management
- Supported: Multicurrency support
- Supported: Contingency Billing
- Supported: Mobile Payments
- Supported: In-App Purcases
- Supported: Payment Processing
- Supported: Customizable Invoices
- Supported: Deferred Billing
- Supported: Multi-Period Recurring Billing
- Supported: Self Service Portal
- Supported: Recurring Invoicing
- Supported: Cancellation Management
- Supported: Subscription Plan Management
- Supported: Revenue Recognition
- Supported: Enrollment Management
Billwerk+ Screenshots
Billwerk+ Video
Subscription Management Software and Recurring Billing Solution for European Subscription Businesses. billwerk CEO Dr. Ricco Deutscher talks about the foundation and development of billwerk as a solution made in Germany for the European Subscription Business.
Billwerk+ Integrations
Billwerk+ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Europe, UK |
| Supported Languages | German, English, French |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of billwerk's platform have found it to be highly effective for handling product plans and automating billing and dunning processes, resulting in significant time and staff hour savings as well as increased efficiency. By using billwerk, businesses are able to create invoices and securely send them to customers via email, providing a compliant solution for invoicing. This not only streamlines the invoicing process but also reduces costs associated with manual invoicing and payment collection.
billwerk's platform integrates seamlessly with other SaaS solutions via API and offers export capabilities to DATEV, ensuring streamlined connectivity and optimized processes. This integration feature has been highly appreciated by users, allowing them to efficiently manage subscriptions and recurring payments. Additionally, billwerk's solution ensures GDPR compliance for European clients and satisfies regulatory requirements such as GODB.
One notable use case of billwerk is its self-service portal that enables automatic management of contracts and facilitates changes to additional licenses by customers. This feature provides users with greater flexibility in managing their subscriptions while reducing administrative burdens. Moreover, the payment process is simplified and made more efficient through billwerk's solution, eliminating the need for manual tasks such as writing invoices, credit notes, initiating SEPA collections, and deferrals.
Users have also praised the availability of 24/7 technical support provided by billwerk. This prompt assistance has contributed to a positive user experience and has been particularly appreciated by businesses operating in different time zones. The professional and responsive team at billwerk further enhances the comfort and convenience of using the product.
Overall, businesses leveraging billwerk's platform have benefited from its effectiveness in automating billing and payment processes, leading to cost reduction, increased efficiency, and improved customer satisfaction.
Flexible and Automated Subscription Management: Several users have stated that billwerk's subscription management capabilities exceeded their expectations. They appreciate the platform's high flexibility and automation, which saves them time and manual work.
Responsive Product Support: Many reviewers have praised billwerk's highly professional management team and responsive product support. They value the quick addition of helpful features as needed and feel listened to by the company.
Ease of Use and Intuitive Design: Numerous users have mentioned that billwerk is easy to use with its intuitive and slim design. They appreciate that it requires no real knowledge to operate effectively, making it accessible for all users.
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Refunds module could be more user-friendly: Some users have expressed that the refunds module in Billwerk could be developed in a more user-friendly way, providing clearer instructions and an intuitive interface for easier navigation and use.
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Manual monitoring tasks for SEPA direct debit payments: Several users have mentioned that there are manual monitoring tasks involved with SEPA direct debit payments in Billwerk. These tasks require additional effort as the payments are flagged as paid when triggered, indicating a need for improvement in automation to streamline this process.
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Document formatting capabilities need improvement: Users have pointed out that the document formatting capabilities in Billwerk could be enhanced. They suggest adding more options for customizing invoice templates, such as font styles, colors, and layout adjustments to meet individual branding needs. Additionally, improving the ease of editing and updating document formats would provide a smoother experience for users.