Deltek Costpoint vs UKG Pro

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

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• Reports: Easy to create, store and run for managers.
• Employee Data: Easy for employees to make updates to personal information and to find applicable data relevant to them.
• Benefits management: Easy open enrollment features, data feeds with benefit carriers run smoothly, ease of use for employees to see what benefits they currently have.

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• Customer Care - this is probably the one area that needs the most work.
• Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
• Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.

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• Taxes - I have struggled in this area from the beginning. Even though I do see improvements over the last two years, there is still room for improvement. Locating QVR and receiving multiple emails when it is ready. Look forward to the fall 2021 release on payment services.
• Cases opened are sometimes not addressed as quickly as I would like to see. Again, this could be related to a lot of my cases are about tax errors, or notices from agencies.
• BI reports - I used to be able to search and find the reports I want to run, now they do not seem to show up in the search tool. Making more difficult to locate.

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• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

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• From a cost/time perspective, it has allowed our small HR department of 10 to manage all HR functions for the entire organization without adding additional staff. We can work more efficiently using the same tool and manage all HR activities through the UKG Pro platform.
• Streamline different department functions: payroll, HR, employee communications all through one tool.
• Positive impact with more employees working from home, supervisors ability to approve/deny schedule requests through time management in and outside of the office has been beneficial to approve and accommodate employee schedule changes.

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