What users are saying about
33 Ratings
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Based on 33 reviews and ratings
UKG Pro
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Top Rated
1246 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 1246 reviews and ratings
Feature Set Ratings
- Deltek Costpoint ranks higher in 1 feature set: Payroll Management
Payroll Management

9.8
Deltek Costpoint
98%

8.5
UKG Pro
85%
Deltek Costpoint ranks higher in 5/7 features
Deltek Costpoint ranks higher in 5/7 features
Pay calculation

10.0
100%
3 Ratings

9.0
90%
652 Ratings
Benefit plan administration

10.0
100%
3 Ratings

8.0
80%
592 Ratings
Direct deposit files

10.0
100%
4 Ratings

9.0
90%
645 Ratings
Salary revision and increment management

9.0
90%
4 Ratings

8.5
85%
525 Ratings
Reimbursement management

10.0
100%
4 Ratings

8.0
80%
60 Ratings
Support for external payroll vendors

N/A
0 Ratings

8.4
84%
303 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings

8.6
86%
173 Ratings
Customization

9.0
Deltek Costpoint
90%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 2/2 features
Deltek Costpoint ranks higher in 2/2 features
API for custom integration

9.0
90%
3 Ratings

N/A
0 Ratings
Plug-ins

9.0
90%
3 Ratings

N/A
0 Ratings
Security

9.3
Deltek Costpoint
93%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 2/2 features
Deltek Costpoint ranks higher in 2/2 features
Single sign-on capability

10.0
100%
6 Ratings

N/A
0 Ratings
Role-based user permissions

8.6
86%
6 Ratings

N/A
0 Ratings
Reporting & Analytics

2.4
Deltek Costpoint
24%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 3/3 features
Deltek Costpoint ranks higher in 3/3 features
Dashboards

2.3
23%
5 Ratings

N/A
0 Ratings
Standard reports

2.8
28%
8 Ratings

N/A
0 Ratings
Custom reports

2.1
21%
9 Ratings

N/A
0 Ratings
General Ledger and Configurable Accounting

9.2
Deltek Costpoint
92%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 11/11 features
Deltek Costpoint ranks higher in 11/11 features
Accounts payable

10.0
100%
7 Ratings

N/A
0 Ratings
Accounts receivable

10.0
100%
5 Ratings

N/A
0 Ratings
Global Financial Support

10.0
100%
3 Ratings

N/A
0 Ratings
Primary and Secondary Ledgers

10.0
100%
3 Ratings

N/A
0 Ratings
Intercompany Accounting

10.0
100%
5 Ratings

N/A
0 Ratings
Localizations

9.5
95%
5 Ratings

N/A
0 Ratings
Journals and Reconciliations

8.0
80%
5 Ratings

N/A
0 Ratings
Enterprise Accounting

7.5
75%
5 Ratings

N/A
0 Ratings
Configurable Accounting

7.6
76%
6 Ratings

N/A
0 Ratings
Centralized Rules Framework

9.0
90%
5 Ratings

N/A
0 Ratings
Standardized Processes

9.5
95%
6 Ratings

N/A
0 Ratings
Inventory Management

9.0
Deltek Costpoint
90%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Inventory tracking

10.0
100%
2 Ratings

N/A
0 Ratings
Automatic reordering

7.0
70%
2 Ratings

N/A
0 Ratings
Location management

9.0
90%
2 Ratings

N/A
0 Ratings
Manufacturing module

10.0
100%
2 Ratings

N/A
0 Ratings
Order Management

9.6
Deltek Costpoint
96%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features
Deltek Costpoint ranks higher in 7/7 features
Pricing

10.0
100%
3 Ratings

N/A
0 Ratings
Order entry

10.0
100%
3 Ratings

N/A
0 Ratings
Credit card processing

7.5
75%
2 Ratings

N/A
0 Ratings
Cost of goods sold

10.0
100%
3 Ratings

N/A
0 Ratings
Order Orchestration

10.0
100%
3 Ratings

N/A
0 Ratings
End-to-end order visibility

10.0
100%
3 Ratings

N/A
0 Ratings
Order exception Resolution

10.0
100%
3 Ratings

N/A
0 Ratings
Subledger and Financial Process

9.0
Deltek Costpoint
90%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 14/14 features
Deltek Costpoint ranks higher in 14/14 features
Automated Invoice Processing

10.0
100%
5 Ratings

N/A
0 Ratings
Shared Services Payments

8.0
80%
4 Ratings

N/A
0 Ratings
Billings Management

8.0
80%
5 Ratings

N/A
0 Ratings
Customer Receipt Applications

7.0
70%
6 Ratings

N/A
0 Ratings
Customer Collections

9.0
90%
4 Ratings

N/A
0 Ratings
Revenue Recognition

10.0
100%
5 Ratings

N/A
0 Ratings
Cash Management

10.0
100%
5 Ratings

N/A
0 Ratings
Asset Management

7.0
70%
5 Ratings

N/A
0 Ratings
Travel & Expense Management

9.0
90%
5 Ratings

N/A
0 Ratings
Budgetary Control & Encumbrance Accounting

9.0
90%
5 Ratings

N/A
0 Ratings
Period Close

10.0
100%
5 Ratings

N/A
0 Ratings
Transactions Tax

10.0
100%
4 Ratings

N/A
0 Ratings
Subledger Reconciliations

10.0
100%
3 Ratings

N/A
0 Ratings
3rd Party Accounting Systems

8.6
86%
4 Ratings

N/A
0 Ratings
Project Financial Management

10.0
Deltek Costpoint
100%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 12/12 features
Deltek Costpoint ranks higher in 12/12 features
Budgeting and Forecasting

10.0
100%
4 Ratings

N/A
0 Ratings
Project Costing

10.0
100%
4 Ratings

N/A
0 Ratings
Cost Capture

10.0
100%
3 Ratings

N/A
0 Ratings
Capital Project Management

10.0
100%
2 Ratings

N/A
0 Ratings
Customer Invoicing

10.0
100%
3 Ratings

N/A
0 Ratings
Customer Contract Compliance

10.0
100%
2 Ratings

N/A
0 Ratings
Project Revenue Recognition

10.0
100%
4 Ratings

N/A
0 Ratings
Project Financial Performance Analysis

10.0
100%
4 Ratings

N/A
0 Ratings
Project Financials Dashboard

10.0
100%
2 Ratings

N/A
0 Ratings
Real-time Financial Reporting

10.0
100%
2 Ratings

N/A
0 Ratings
Embedded Business Intelligence

10.0
100%
2 Ratings

N/A
0 Ratings
Project Planning Collaboration

10.0
100%
3 Ratings

N/A
0 Ratings
Project Execution Management

10.0
Deltek Costpoint
100%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 15/15 features
Deltek Costpoint ranks higher in 15/15 features
Project Planning and Scheduling

10.0
100%
2 Ratings

N/A
0 Ratings
Project Manager Dashboard

10.0
100%
2 Ratings

N/A
0 Ratings
Resource Manager Dashboard

10.0
100%
2 Ratings

N/A
0 Ratings
Task Insight for Project Managers

10.0
100%
3 Ratings

N/A
0 Ratings
Project Manager Mobile Functionality

10.0
100%
2 Ratings

N/A
0 Ratings
Team Member Task Collaboration

10.0
100%
2 Ratings

N/A
0 Ratings
Team Member Mobile Functionality

10.0
100%
2 Ratings

N/A
0 Ratings
Project Candidate Search

10.0
100%
2 Ratings

N/A
0 Ratings
Project Candidate Comparison and Analysis

10.0
100%
2 Ratings

N/A
0 Ratings
Defineable Resource Pools

10.0
100%
2 Ratings

N/A
0 Ratings
Defineable Resource Pools

10.0
100%
2 Ratings

N/A
0 Ratings
Talent Profiles

10.0
100%
2 Ratings

N/A
0 Ratings
Real-Time Project Reporting

10.0
100%
2 Ratings

N/A
0 Ratings
Absence Management

10.0
100%
2 Ratings

N/A
0 Ratings
Product Lifecycle Management

10.0
100%
2 Ratings

N/A
0 Ratings
Grants Management

10.0
Deltek Costpoint
100%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Award Lifecycle Management

10.0
100%
4 Ratings

N/A
0 Ratings
Spending Control

10.0
100%
3 Ratings

N/A
0 Ratings
Indirect Cost Management

10.0
100%
4 Ratings

N/A
0 Ratings
Billing

10.0
100%
4 Ratings

N/A
0 Ratings
Procurement

8.9
Deltek Costpoint
89%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 19/19 features
Deltek Costpoint ranks higher in 19/19 features
Sourcing Team Collaboration

8.0
80%
2 Ratings

N/A
0 Ratings
Sourcing Analysis

8.0
80%
2 Ratings

N/A
0 Ratings
Bids Analyzed and Compared

8.0
80%
2 Ratings

N/A
0 Ratings
Catalog Shopping E-Commerce for Employees

8.0
80%
2 Ratings

N/A
0 Ratings
Contract Authoring

8.0
80%
2 Ratings

N/A
0 Ratings
Contract Compliance Management

8.0
80%
2 Ratings

N/A
0 Ratings
Contract History

9.0
90%
3 Ratings

N/A
0 Ratings
Contract Renewal Automation

7.0
70%
2 Ratings

N/A
0 Ratings
Contract Repository

8.0
80%
2 Ratings

N/A
0 Ratings
Contract Standardization and Enforcement

8.0
80%
2 Ratings

N/A
0 Ratings
Electronic Signatures

10.0
100%
2 Ratings

N/A
0 Ratings
Invoice Automated Matching

10.0
100%
2 Ratings

N/A
0 Ratings
Purchasing Risk and Compliance Management

10.0
100%
2 Ratings

N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated

10.0
100%
2 Ratings

N/A
0 Ratings
Spend Compliance Management

10.0
100%
2 Ratings

N/A
0 Ratings
Supplier Assessment

10.0
100%
2 Ratings

N/A
0 Ratings
Supplier Communication and Collaboration

10.0
100%
2 Ratings

N/A
0 Ratings
Supplier Management

10.0
100%
2 Ratings

N/A
0 Ratings
Supplier Portal

10.0
100%
2 Ratings

N/A
0 Ratings
Risk Management

7.0
Deltek Costpoint
70%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features
Deltek Costpoint ranks higher in 9/9 features
Risk Repository

8.1
81%
2 Ratings

N/A
0 Ratings
Control Management

7.1
71%
2 Ratings

N/A
0 Ratings
Control Mapping

8.1
81%
2 Ratings

N/A
0 Ratings
Control Efficiency Assessments

7.0
70%
1 Rating

N/A
0 Ratings
Automated Control Assessments

5.0
50%
1 Rating

N/A
0 Ratings
Assessment Capture

8.0
80%
1 Rating

N/A
0 Ratings
Issue Detection

6.0
60%
1 Rating

N/A
0 Ratings
Automatic Notification

8.0
80%
1 Rating

N/A
0 Ratings
Remediation and Certification

6.0
60%
1 Rating

N/A
0 Ratings
Logistics

7.9
Deltek Costpoint
79%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 13/13 features
Deltek Costpoint ranks higher in 13/13 features
Transportation Planning and Optimization

8.0
80%
2 Ratings

N/A
0 Ratings
Transportation Sourcing Management

6.5
65%
2 Ratings

N/A
0 Ratings
Transportation Process Integration

8.5
85%
2 Ratings

N/A
0 Ratings
Transportation Execution Management

9.0
90%
3 Ratings

N/A
0 Ratings
Freight Payment Automation

7.0
70%
2 Ratings

N/A
0 Ratings
Trade Management

5.0
50%
1 Rating

N/A
0 Ratings
Trade Regulatory Compliance Management

8.0
80%
1 Rating

N/A
0 Ratings
Customs Entry Management

8.0
80%
3 Ratings

N/A
0 Ratings
Customs Document Management

8.0
80%
3 Ratings

N/A
0 Ratings
Customs Document Collaboration

9.0
90%
3 Ratings

N/A
0 Ratings
Fulfillment Management

8.0
80%
3 Ratings

N/A
0 Ratings
Inventory Visibility

10.0
100%
3 Ratings

N/A
0 Ratings
Warehouse Workforce Management

8.0
80%
2 Ratings

N/A
0 Ratings
Manufacturing

8.0
Deltek Costpoint
80%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features
Deltek Costpoint ranks higher in 9/9 features
Production Process Design

8.0
80%
3 Ratings

N/A
0 Ratings
Supply Chain Business Flows

8.0
80%
2 Ratings

N/A
0 Ratings
Production Management

8.0
80%
3 Ratings

N/A
0 Ratings
Contracted Manufacturing Management

8.0
80%
3 Ratings

N/A
0 Ratings
Configuration Management

8.0
80%
3 Ratings

N/A
0 Ratings
Work Definition

8.0
80%
3 Ratings

N/A
0 Ratings
Work Execution

8.0
80%
3 Ratings

N/A
0 Ratings
Advanced Fulfillment

8.0
80%
3 Ratings

N/A
0 Ratings
Manufacturing Costs

8.0
80%
2 Ratings

N/A
0 Ratings
Supply Chain

8.0
Deltek Costpoint
80%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Forecasting

8.0
80%
3 Ratings

N/A
0 Ratings
Inventory Planning

8.0
80%
3 Ratings

N/A
0 Ratings
Multi-tier Supply Chain Planning

8.0
80%
3 Ratings

N/A
0 Ratings
Performance Monitoring

8.0
80%
3 Ratings

N/A
0 Ratings
Product Lifecycle Management

7.9
Deltek Costpoint
79%

UKG Pro
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features
Deltek Costpoint ranks higher in 7/7 features
Ideation Management

7.0
70%
2 Ratings

N/A
0 Ratings
Requirements Management

6.5
65%
2 Ratings

N/A
0 Ratings
Proposal Management

7.0
70%
3 Ratings

N/A
0 Ratings
Innovation Portfolio Management

7.5
75%
2 Ratings

N/A
0 Ratings
Product Master Data Management

8.0
80%
3 Ratings

N/A
0 Ratings
Vendor Portal

10.0
100%
3 Ratings

N/A
0 Ratings
Project Portfolio Management

9.0
90%
3 Ratings

N/A
0 Ratings
Human Resource Management

Deltek Costpoint
Feature Set Not Supported
N/A

8.2
UKG Pro
82%
UKG Pro ranks higher in 7/7 features
UKG Pro ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings

8.8
88%
672 Ratings
Employment history

N/A
0 Ratings

8.4
84%
699 Ratings
Job profiles and administration

N/A
0 Ratings

8.4
84%
675 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings

8.1
81%
663 Ratings
Organizational charting

N/A
0 Ratings

7.7
77%
586 Ratings
Organization and location management

N/A
0 Ratings

8.0
80%
602 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings

7.9
79%
473 Ratings
Leave and Attendance Management

Deltek Costpoint
Feature Set Not Supported
N/A

7.8
UKG Pro
78%
UKG Pro ranks higher in 3/3 features
UKG Pro ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings

8.1
81%
461 Ratings
Balance details

N/A
0 Ratings

7.8
78%
484 Ratings
Annual carry-forward and encashment

N/A
0 Ratings

7.6
76%
399 Ratings
Employee Self Service

Deltek Costpoint
Feature Set Not Supported
N/A

8.6
UKG Pro
86%
UKG Pro ranks higher in 5/5 features
UKG Pro ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings

8.9
89%
709 Ratings
Update personal information

N/A
0 Ratings

9.0
90%
713 Ratings
View company policy documentation

N/A
0 Ratings

8.7
87%
509 Ratings
Employee recognition

N/A
0 Ratings

7.8
78%
257 Ratings
View job history

N/A
0 Ratings

8.8
88%
698 Ratings
Asset Management

Deltek Costpoint
Feature Set Not Supported
N/A

7.1
UKG Pro
71%
UKG Pro ranks higher in 1/1 features
UKG Pro ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings

7.1
71%
173 Ratings
HR Reporting

Deltek Costpoint
Feature Set Not Supported
N/A

7.2
UKG Pro
72%
UKG Pro ranks higher in 3/3 features
UKG Pro ranks higher in 3/3 features
Report builder

N/A
0 Ratings

7.4
74%
656 Ratings
Pre-built reports

N/A
0 Ratings

7.7
77%
667 Ratings
Ability to combine HR data with external data

N/A
0 Ratings

6.7
67%
452 Ratings
Onboarding

Deltek Costpoint
Feature Set Not Supported
N/A

8.3
UKG Pro
83%
UKG Pro ranks higher in 2/2 features
UKG Pro ranks higher in 2/2 features
New hire portal

N/A
0 Ratings

8.4
84%
499 Ratings
Manager tracking tools

N/A
0 Ratings

8.2
82%
402 Ratings
Performance and Goals

Deltek Costpoint
Feature Set Not Supported
N/A

7.8
UKG Pro
78%
UKG Pro ranks higher in 4/4 features
UKG Pro ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings

7.9
79%
261 Ratings
Individual goal setting

N/A
0 Ratings

7.9
79%
323 Ratings
Line-of sight-visibility

N/A
0 Ratings

7.6
76%
226 Ratings
Performance tracking

N/A
0 Ratings

7.8
78%
303 Ratings
Performance Management

Deltek Costpoint
Feature Set Not Supported
N/A

8.1
UKG Pro
81%
UKG Pro ranks higher in 5/5 features
UKG Pro ranks higher in 5/5 features
Performance plans

N/A
0 Ratings

8.1
81%
372 Ratings
Performance improvement plans

N/A
0 Ratings

7.8
78%
292 Ratings
Review status tracking

N/A
0 Ratings

8.2
82%
391 Ratings
Review reminders

N/A
0 Ratings

8.1
81%
356 Ratings
Multiple review frequency

N/A
0 Ratings

8.2
82%
299 Ratings
Succession Planning

Deltek Costpoint
Feature Set Not Supported
N/A

7.5
UKG Pro
75%
UKG Pro ranks higher in 4/4 features
UKG Pro ranks higher in 4/4 features
Create succession plans/pools

N/A
0 Ratings

7.1
71%
135 Ratings
Candidate ranking

N/A
0 Ratings

7.6
76%
141 Ratings
Candidate search

N/A
0 Ratings

7.7
77%
141 Ratings
Candidate development

N/A
0 Ratings

7.5
75%
134 Ratings
Recruiting / ATS

Deltek Costpoint
Feature Set Not Supported
N/A

8.1
UKG Pro
81%
UKG Pro ranks higher in 7/7 features
UKG Pro ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings

8.1
81%
396 Ratings
Company Website Posting

N/A
0 Ratings

8.7
87%
380 Ratings
Publish to Social Media

N/A
0 Ratings

8.0
80%
301 Ratings
Job Search Site Posting

N/A
0 Ratings

8.3
83%
354 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings

7.5
75%
293 Ratings
Applicant Tracking

N/A
0 Ratings

8.4
84%
380 Ratings
Notifications and Alerts

N/A
0 Ratings

7.9
79%
355 Ratings
Attribute Ratings
- UKG Pro is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

2.1
Deltek Costpoint
21%
10 Ratings

8.5
UKG Pro
85%
865 Ratings
Likelihood to Renew

Deltek Costpoint
N/A
0 Ratings

9.7
UKG Pro
97%
190 Ratings
Usability

1.0
Deltek Costpoint
10%
2 Ratings

7.8
UKG Pro
78%
148 Ratings
Availability

Deltek Costpoint
N/A
0 Ratings

9.0
UKG Pro
90%
128 Ratings
Performance

Deltek Costpoint
N/A
0 Ratings

8.4
UKG Pro
84%
479 Ratings
Support Rating

2.0
Deltek Costpoint
20%
1 Rating

8.1
UKG Pro
81%
785 Ratings
In-Person Training

Deltek Costpoint
N/A
0 Ratings

8.1
UKG Pro
81%
83 Ratings
Online Training

Deltek Costpoint
N/A
0 Ratings

8.0
UKG Pro
80%
195 Ratings
Implementation Rating

Deltek Costpoint
N/A
0 Ratings

8.4
UKG Pro
84%
152 Ratings
Product Scalability

Deltek Costpoint
N/A
0 Ratings

8.8
UKG Pro
88%
89 Ratings
Likelihood to Recommend
Deltek Costpoint
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Instrumentation Engineer
RESPECCivil Engineering, 201-500 employees
UKG Pro
I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
VP of Human Resources
Hankey Investment CompanyFinancial Services, 1001-5000 employees
Pros
Deltek Costpoint
- I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
- I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
- I also love that there are tons of reports that can be run to help with any projects.
Accounting Specialist IV
VT GroupDefense & Space, 501-1000 employees
UKG Pro
- People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
- Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
- Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Human Resources Information Manager
Odyssey SystemsGovernment Relations, 501-1000 employees
Cons
Deltek Costpoint
- Customer Care - this is probably the one area that needs the most work.
- Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
- Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
AA Info Systems Manager
NCTCOGGovernment Administration, 201-500 employees
UKG Pro
- From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Payroll Manager
TOLMAR, Inc.Pharmaceuticals, 501-1000 employees
Pricing Details
Deltek Costpoint
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—UKG Pro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 9.7
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
HR/Payroll Specialist
Hampton AffiliatesPaper & Forest Products, 1001-5000 employees
Usability
Deltek Costpoint
Deltek Costpoint 1.0
Based on 2 answers
It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.

Verified User
Team Lead in Information Technology
Computer Software Company, 501-1000 employeesUKG Pro
UKG Pro 7.8
Based on 148 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Senior Human Resources Generalist
Continental Office est. 1939Furniture, 51-200 employees
Reliability and Availability
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Payroll Manager
Hostmark Hospitality GroupHospitality, 1001-5000 employees
Performance
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
HRIS Sr. Director
Community Health SystemsHospital & Health Care, 10,001+ employees
Support Rating
Deltek Costpoint
Deltek Costpoint 2.0
Based on 1 answer
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Instrumentation Engineer
RESPECCivil Engineering, 201-500 employees
UKG Pro
UKG Pro 8.1
Based on 785 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Management Trainee, Human Resources
Melaleuca:The Wellness CompanyConsumer Goods, 5001-10,000 employees
In-Person Training
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.1
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
HR Admin and Systems Coordinator
Spurs Sports & EntertainmentSports, 201-500 employees
Online Training
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.0
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Payroll/HRIS Manager
PLH GroupConstruction, 1001-5000 employees
Implementation Rating
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
VP Human Resources
Independent BankBanking, 501-1000 employees
Alternatives Considered
Deltek Costpoint
- Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
- DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.

Verified User
Professional in Finance and Accounting
Hospital & Health Care Company, 51-200 employeesUKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Sr HRIS Analyst
Cardinal Glass Industries, Inc.Glass, Ceramics & Concrete, 5001-10,000 employees
Scalability
Deltek Costpoint
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.8
Based on 89 answers
The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless!the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.
HRMS/Payroll Manager
Georgia Farm BureauInsurance, 1001-5000 employees
Return on Investment
Deltek Costpoint
- Costpoint has made it possible for our business to get our invoices paid quickly and on time
- Costpoint has made it possible for our business to get a ISO audits cleared every year
- Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Verified User
Manager in Finance and Accounting
Information Technology and Services Company, 1001-5000 employeesUKG Pro
- UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
HRIS Coordinator
Brockton Area Multi Services IncNon-profit Organization Management, 1001-5000 employees