Overview
What is DonorHub?
DonorHub is a cloud-based reporting service that also delivers donation information from an organization's donation system to popular CRMs for missionaries such as TntConnect and MPDX. DonorHub reports information from dozens of donation and accounting systems. DonorHub helps staff have…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is DonorHub?
DonorHub Screenshots
DonorHub Videos
DonorHub Integrations
- QuickBooks Desktop Pro
- QuickBooks Online
- Blackbaud Raiser's Edge NXT
- Blackbaud Financial Edge NXT
- Salesforce Sales Cloud
- Virtuous CRM
- Kindful, a Bloomerang product
- Tithe.ly
- Salsa CRM
- Sage Intacct
- Pushpay
- Neon CRM
- NetSuite CRM, on NetSuite ERP
- DonorPerfect
- Donorbox
- Blackbaud eTapestry
- Bloomerang
- Breeze
- Causeview
- Church Community Builder
- DonorDirect
- IconCMO
- Microsoft Dynamics SL
- Microsoft Dynamics 365
- Planning Center
- Serenic Navigator
- Shelby Systems
- Xero
- PowerChurch
- OPTIGEM
- GivingFuel
- GiftWorks
- DonorWise
- Abila Fundraising 50
- Abila MIP
- CiviCRM
- Logilys ProDon
- REACH
- thankQ
DonorHub Competitors
- Text-Em-All
- TouchPoint Church Management Software
- Planning Center Services
DonorHub Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Supported Languages | English, German, French, Spanish, Dutch, Portuguese, Russian |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
DonorHub is a versatile software that is highly valued by its users for its ability to streamline fundraising and financial management processes. Users appreciate the quick assistance provided by the DonorHub team in resolving account balance issues, making it easier for staff members to access their support accounts without the need for excessive emails. The software enables self-supported staff to have real-time access to supporter data and donation information, improving their responsiveness and reducing the need to wait or make phone calls for information. DonorHub also eliminates the need to generate monthly reports for project leads, keeping information up-to-date at all times and promoting independence and efficiency for staff members.
Additionally, DonorHub offers a practical solution for team members raising funds, allowing them to access CRM data without full access and providing them with a more efficient alternative to giving staff admin access to PushPay. Users find it easy to work with DonorHub, praising its seamless experience and excellent customer support. The software is highly recommended for those using donor management systems, as it offers seamless integration and compatibility with various systems. It saves time for bookkeeping staff by allowing them to enter donations while staff members review them at their leisure, eliminating the need to run QuickBooks reports and email them. DonorHub also provides worldwide access to financial and contact information, saving work hours and assisting with missionary fundraising. Overall, users find that DonorHub enhances decision-making, saves time, promotes transparency, and fosters healthier relationships between teams and their partners' giving.
Effective Reporting Solution: DonorHub has been widely praised by users for its ability to effectively solve the challenge of reporting. Many reviewers have stated that the software consistently delivers accurate and up-to-date data, eliminating the need for manual reports and providing real-time information to staff. This feature has greatly enhanced productivity and streamlined operations for organizations using DonorHub.
Intuitive User Experience: Users highly appreciate the intuitive user experience offered by DonorHub. They find it easy to navigate and use, allowing for smooth and efficient completion of tasks. The user-friendly interface ensures that even non-technical users can easily operate the software without extensive training or support.
Responsive Customer Service: Customers express a high level of satisfaction with the customer service provided by DonorHub. The support team is known for being responsive and resolving issues promptly, often within 24 hours or less. Their dedication to providing excellent customer service has earned them praise from users who value their quick response times and effective problem-solving abilities.
Lack of Control over Settings: Some users have expressed a desire for more control over settings in DonorHub. They feel that the current level of customization options is insufficient and would like to have more flexibility in tailoring the software to their specific needs.
Confusion among Non-Tech Savvy Staff: Several reviewers, particularly those who are not tech-savvy, mentioned experiencing confusion when it comes to printing donations for the month. They find it difficult to navigate this process and would appreciate clearer instructions or a more intuitive interface.
Slow Updates: A few users have noted that new updates to DonorHub are slow. While they don't consider it a major problem, they do express some frustration with the lack of timely improvements and enhancements to the software.
Based on user reviews, there are several common recommendations for using DonorHub. Users suggest researching and comparing features to ensure the software aligns with your organization's needs. They also recommend implementing suggested protocols and instructions from the DonorHub administration for an effective experience. Many users highly recommend trying out DonorHub to see if it meets your needs, as it delivers on its intended purpose and provides a phenomenal user experience. Some users also suggest using the Whole TNTWare Suite of products, as they work seamlessly together. Another recommendation is to have an excel software for extracting contact information. Finally, it is advised to check other options and ensure that the user experience is simple enough for all staff members to take advantage of. By considering these recommendations, organizations can make informed decisions about how to best utilize DonorHub for their donation management needs.