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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Forcepoint URL Filtering is an effective, continually up-to-date web filtering solution. The vendor says that Forcepoint URL Filtering, powered by ThreatSeeker Intelligence, collects and analyzes up to 5 billion incidents every day (from over 155 countries), producing updated threat analytics for Forcepoint solutions at up to 3.2 updates per second.
Forcepoint URL Filtering promises to block web threats to reduce malware infections, decrease help desk incidents and provide relief to valuable IT resources. The vendor says Forcepoint URL Filtering is an easy-to-deploy, transparent filter and security solution that avoids the complexity of a proxy gateway. It’s equipped with more than 120 security and web filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.
- Protect on-premise and remote users adopt hybrid mode.
- Increase the productivity.
- Control web access.
- Safe web content filtering.
- Reporting: report format to generate web surfing activities for the specific users.
- Limited standard report.
- Hybrid cloud deployment not so easy for deployment.
- It tracks user activity, which means our HR department has a tool to report on certain users' activities when their productivity vs. internet surfing habits are in question. The reports are pretty simple to create and view and the ability to export to Excel has been useful. The ability to automatically generate and email these reports on a schedule has been useful at times too.
- The ability to set quotas, such as users are allowed to spend 30minutes per day on Facebook or 30minutes a day on shopping sites, which displays the quota for the user when they enter such a site, has been a valuable reminder of our company policies for such activity.
- The ability to prevent certain types of protocols for certain groups of users, such as group xyz is not allowed on FTP sites, or only https, has allowed to consider and set security parameters for different groups of users.
- The ability to easily override any group policy setting for a certain individual if an immediate need for something outside the box arises has been useful. If a certain user is temporarily filling in for another person on vacation and needs additional internet access with less restrictions, we just call out that user specifically in the software and apply a different policy, then easily remove that the following week.
- While the reports are easy to generate, analyzing the data can be challenging. For example, it records every hit on a webpage, so for something like Facebook, every time the page refreshes itself or changes an ad etc. it records it. So, if a user goes to Facebook and actually clicks on two things to read, it could end up showing the had forty clicks, which makes it challenging to HR to determine where the line of "extreme usage" actually is based on these skewed reports.
- We have had three times in 8 years where the software had a table that got corrupted that synchs data from AD, so the usernames were not available for reporting. We had to run reports for a while based on IP address, which could change frequently since we're DHCP like most companies, so the data in the reports were essentially useless during this period. Support helped us solve the issue, but each time it took about a week.
- Support has managed to solve every problem, issue or questions we've had, but it has been slower than most of our vendors. Where we typically get same day support from almost everyone, most Websense support tickets have been 1) open a ticket wait for a call back, 2) get an email requesting more data.. wait, 3) get an email requesting a time to work with us.. wait, 4) get a confirmation than actually get on a shared session to work, 5) be told they had logs to review first or needed to do research and would get back to us in a day or two... 6) more emails... 7) finally an email resolution or screen share to walk us through the resolution or setting change. Typically this was a 3 to 5 day turn around time. Since it's not a critical system for us, though extremely useful, it's not been a bid deal here.
- The Websense (Forcepoint) reporting is verify accurate and granular. Many solutions don't integrate as closely with Active Directory and there can be windows were traffic can be slightly inaccurate. We are confident in Websense to give us accurate reports when we need them.
- We had a few hiccups in getting our appliances configured wccp with our Cisco firewalls. I engaged support and they were extremely helpful in getting us the updated Cisco configuration we needed to get the appliances communicating.
- The management and reporting console are smooth and intuitive. I can easily follow traffic and patterns to locate infected computers on the network that need to be remedied and also help to triangulate network abusers with our wifi components to remove problem users from our environment.
- Configuration and setup can be a complex. This by itself isn't bad, but their knowledge base site is difficult to search and has multiple versions of instructions for all the different versions of the software available. If you could find the solution and jump to the different software versions from there, it wouldn't be too bad, but it can be a bit of work to find what you want.
- We use their hybrid service for some mobile workstations. The configuration isn't terribly difficult, but it is completely controlled by our management console and uploaded/synced to the cloud. I don't, at this point, have direct access to see the 'cloud' side of things. It isn't a huge problem, but when i'm troubleshooting to get the clients set up it would have been easier to see if the account i was using was in the system.
- When I have to review a user's traffic and they have a large amount of traffic for the day, the web review tool can be slow and time out. You can remove some categories from being displayed (I usually remove the information technology and some infrastructure categories) after the initial traffic loads, but it would be nice to be able to configure that before the traffic logs load (which would reduce the load time and chance for a timeout).
- Great at managing from a micro level (one staff person) to a macro level (the whole organization)
- GUI interface is easy to use
- Takes little time to manage and maintain. Once running it keeps going!
- It needs the ability to measure bandwidth. I want to know how much a user is taking up. The fact that he/she has 17,000 hits doesn't help.
- Clients, Policies, Filters can be confusing. Maybe it's too complicated and can be simplified?