Likelihood to Recommend It is very much suited for organizations that have a great consideration of protecting their data/assets. It is an expensive solution. Hence SMB segments require to find out something which can be similar to achive this. However, there are very few players in the market who has single pane configuration pane, which is one of the key benefits of Forcepoint ONE.
Read full review Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
Read full review Pros Forcepoint ONE is particularly effective at identifying and blocking sophisticated threats, including those that attempt to evade detection by traditional security solutions. The platform uses a combination of advanced analytics and human expertise to constantly monitor activity on networks and identify anomalies that may indicate an attempted attack that is why Forcepoint ONE can quickly block threats and prevent them from causing damage. Read full review It prevents users from accessing websites that may have recently been created for the purpose of distributing malware. It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment. It allows us to create different policies for different teams in our organization. Read full review Cons There is no need for improvement in the solution. The solution is built with all the required features and capabilities that are required for a security service edge solution. Read full review The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity. I would like to see more customization options of website block pages. Read full review Likelihood to Renew It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Read full review Usability Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Read full review Support Rating The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Read full review Implementation Rating Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Read full review Alternatives Considered Ease of use Microsoft Defender was a great product, but it looked like it is too risky to have only one vendor for all our needs. Fortinet has a lot of improvements to make to consider in the enterprise segment.
Read full review To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Read full review Return on Investment There is no one-size-fits-all answer to this question, as the impact of Forcepoint ONE on a business's overall objectives will vary depending on the specific goals and objectives of that particular business. However, in general, businesses that have implemented Forcepoint ONE have seen a positive impact on their overall objectives, with many reporting increased productivity, improved security, and reduced costs. Read full review Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing. The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers. Read full review ScreenShots