I am not a web security expert. Thanks to Forecpoint, I don't have to be.
September 10, 2020

I am not a web security expert. Thanks to Forecpoint, I don't have to be.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Forcepoint Web Security

My Systems Administrator and I use ForcePoint Web Security daily. We use it for monitoring and filtering web usage company-wide. And that is exactly the business problem it addresses. Ensuring that hundreds of users are safely and responsibly using the web. Its dashboard and reports alert us to problems before they get out of hand.

Pros

  • It gives us a high-level snapshot of what are users are doing online.
  • It allows us to have a generous Acceptable Use Policy because we know that abuses will be easy to spot.
  • It gives us a way to allow temporary access to otherwise blocked sites.

Cons

  • Its tools for creating policies and exceptions is confusing in certain areas.
  • Some of its online help topics don't provide as much detail as we would like.
  • The investment is actually modest, considering how important web security is.
  • I don't know how to quantify the hours it saves IT staff, but it is substantial.
  • Users know they are monitored and that they are allowed a reasonable amount of personal web usage. They appreciate it and rarely abuse this privilege.
I purchased an up-and-coming product called SurfControl in 1999. Although I don't know who acquired SurfControl or when, I know that I just stuck with it, and I haven't had to evaluate another web security product in over 20 years, and that's a good thing.
It is suited for any company that needs to monitor web usage and block sites that are dangerous or inappropriate. I honestly cannot think of any scenarios where Forcepoint Web Security isn't a valuable tool.

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