Q: What are Forethought's top competitors?

Cresta , CoSupport AI , and Anecdote are common alternatives for Forethought.

Question 1

What is Forethought?

Accepted Answer

Forethought provides customer service automation that helps support teams. It infuses generative AI powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases , predicting and prioritizing cases, and assisting agents with relevant knowledge.

Question 2

What are Forethought's top competitors?

Accepted Answer

Cresta, CoSupport AI, and Anecdote are common alternatives for Forethought.

Question 3

Who uses Forethought?

Accepted Answer

The most common users of Forethought are from Enterprises (1,001+ employees).