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GoldMine will make your life so much easier!
November 09, 2021

GoldMine will make your life so much easier!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoldMine

We use GoldMine as a CRM to keep track of customers orders and email communications. This is a great tool to set automatic calls or emails to keep track of several hundred customers easily. We use GoldMine for our sales team mostly but we all have access to it to check on customer requests.
  • Automatic calls/email alerts
  • customer notes
  • Keeping Track of Customer Orders
  • Ease of Use
  • Training for GoldMine or tutorial
  • Ability to find duplicate leads automatically
  • Automatic follow ups
  • Order notes
  • keeping track of my contacts within the company I'm working with
  • a Very Positive up tick in sales
  • It pays for itself with the time it saves me
  • It serves all our needs here at Headsetters
  • OSAS Traverse ERP and now from Aptean
We use this with GoldMine when placing our orders, they both have there uses with in our company. We also use Zoom for automatic emails and calls, this tool is more for searching for the right contact within the companies I work with. I think GoldMine covers a lot more of my needs and [OSAS] Traverse [ERP] is just for billing purposes.

Do you think GoldMine CRM (discontinued) delivers good value for the price?

Yes

Are you happy with GoldMine CRM (discontinued)'s feature set?

Yes

Did GoldMine CRM (discontinued) live up to sales and marketing promises?

Yes

Did implementation of GoldMine CRM (discontinued) go as expected?

Yes

Would you buy GoldMine CRM (discontinued) again?

Yes

I believe GoldMine is well suited to keep track of customer contact automatically, so your customers needs are met. I also like keeping track of my emails and customer contact notes, this way I always know what they need quickly. I like to keep reminders on certain customer request or pricing for certain items. We use GoldMine in unison with Traverse for placing orders . I would love GoldMine more if they had the abilities to place orders through the app , rather than using an additional tool.