Ellucian CRM Advance vs. Jenzabar ONE

A potential student calls in and we can enter all the information in CRM right then. Ellucian CRM Advance makes it easy for when we go back a week later to see all the notes on the student rather than asking them all over again. Admissions takes the call and enters all info into CRM Advance and then Academics can just log in and see all the notes Admissions took on the student.

Incentivized

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• Ties fundraising efforts to alumni.
• Seamless integration from Ellucian Colleage or Banner.

Incentivized

• Advising
• Quicker processing
• Easy to use
• Great to see student full academic history

Incentivized

• Some of the data is not in the most intuitive location.
• The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.

Incentivized

• Almost every module requires extensive training and building to have it function for your institution.
• Some of the automated housing matchings is difficult to set up and must be changed each semester.

CRM Advance is very efficient and overall a great product. We have been using CRM for many many years with really no complaints. It fits our needs.

Incentivized

We actually recently dropped CRM Advance and are now live with Raisers Edge. Raisers Edge was much more user friendly and built around the fundraising experience. Integration was possible through a secure FTP interface with Ellucian Colleague. Other Blackbaud products have since been purchased to further enhance fundraising and gift giving.

Incentivized

While I'm familiar with many other SIS in higher education, J1 is the only one currently in use

Incentivized

• We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
• There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.

Incentivized

• We have not taken full advantage of all the modules that Jenzabar One provides yet. However, in news releases and product documents many improvements have been made.