8am™ MyCase

Score8.6 out of 10

48 Reviews and Ratings

What is 8am™ MyCase?

8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and contacts, communicate with clients, etc, while out of the office. A free trial is available.

Categories & Use Cases

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Screenshot of time and expense reporting

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Screenshot of the main dashboard

Louis Valencia View profile

Managing Member in Legal at The Law Offices of Valencia & Diaz (11-50 employees employees)

Use Cases and Deployment Scope

We use 8am to receive credit card payments (formerly LawPay), as well as for case management (formerly MyCase) as well as for client communications. The client management software allows us to organize our digital files, share documents securely with client and opposing counsel as well as allowing clients and opposing counsel to upload documents directly to our digital case file securely. Within 8am, we can also send and receive text messages from clients. Clients start their contact with us by completing an Intake Form we created and have within the 8am program and is emailed to them for them to complete and return to us connected directly to their consultation digital file. Because we do a lot of immigration work, we have added our docketwise addendum to 8am and all our client information will automatically populate into our immigration forms, saving us time and ensuring accuracy. We use this program for essentially the entirety of our practice.

Pros

Securely transfer documents to and from clients and opposing counsel
text messaging with clients and other contacts
Managing our office calendar with color coding for different office personnel
Taking and adding our credit card payments
Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime

Cons

Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
The app should allow searching for text messages just as the web version does
The app should allow searching for files just as the web version does

Return on Investment

All positive first with the credit card payment management
Secondly with the integration of our client Intake Form
Thirdly with our calendar management
and perhaps most importantely, allowing us to communicate with clients via text
Allowing us to share and receive documents and files securely with clients and opposing counsel

Usability

Alternatives Considered

Amicus Attorney by CARET

Other Software Used

QuickBooks Desktop Pro, Microsoft 365 Business Premium

James Becker View profile

Partner in Legal at Becker Law Firm (1-10 employees employees)

Use Cases and Deployment Scope

Our law firm uses 8am MyCase for case management, client billing, and trust accounting. In terms of case management, we use it for calendaring, document management, and a convenient client communication portal. Our front desk is able to use the phone log feature to distribute missed calls to attorneys and staff. Our clients are encouraged to use the client portal to view documents related to their case and to communicate with our staff.

Pros

Client communication
Billing/Payment
Client Intake/Case set-up
Client creation

Cons

Collaboration on documents
Folder sharing with client
Navigation

Return on Investment

Positive is client communication is much better
Negative is that we cannot work in a single document with a client or other staff simultaneously
The client portal is confusing for some clients.
Positive impact is that it puts all of our case functions under a single roof.

Usability

Other Software Used

Microsoft 365, Patriot Accounting, Patriot Payroll

Verified User

Manager in Legal (1-10 employees employees)

Use Cases and Deployment Scope

I use 8am MyCase for most all aspects of my solo law practice. I keep track of billable hours, expenses, tasks, calendar items and handle all invoicing directly through the platform. It works great! I switched from a "legacy" competitor that I had used for 5+ years before making the switch to 8am MyCase and have never looked back. Even though it perfectly suits my needs for what I use it for, I know there is even more power to be unlocked from this platform if I merged/integrated other systems I use into this platform. Look forward to continuing to grow.

Pros

Case Management: calendaring and task tracking
Billing: time keeping, expense tracking and invoicing
Financial Snapshot: can quickly see outstanding invoices, paid invoices and cases to be invoiced

Cons

Accounting: probably more my fault, but I'm still using Quickbooks as my primary accounting platform.
Trust Reporting: wish it was more straightforward to generate triple reconciled reports

Return on Investment

Organization: I know where to go for my case details
Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.

Usability

Alternatives Considered

8am™ LawPay, CosmoLex and Clio

Other Software Used

QuickBooks Online, Adobe Acrobat, Microsoft 365

Verified User

C-Level Executive in Legal (1-10 employees employees)

Use Cases and Deployment Scope

I use 8am to track my time, my payments, my expenses, and lead forms. I know it has capabilities that I have not used, but I like that I can use it for intake, client management, secure document transfer, and that it tracks hours, payments, and expenses.

Pros

User friendly time tracking
Easy to use intake forms
Client portal

Cons

Finding the intake forms is clunky
Reviewing the hours for one person is clunky
Once you de-active a user you lose some of the abilities to track their time and expenses

Return on Investment

Its an easy way to track my income and expenses
it helps me track clients
It helps me track old AR

Usability

Alternatives Considered

Clio and CarpeDiem

Other Software Used

8am™ LawPay, Microsoft 365, Lexis

Verified User

Supervisor in Legal (1-10 employees employees)

Use Cases and Deployment Scope

Integrates with Dropbox and Outlook. Used for billing, calendaring cases info and keeping track of documents

Pros

Ease of billing
Keeps cases organized
Makes remote work easy

Cons

It would be nice to be able to bill for consults without converting the potential client to a client

Return on Investment

MyCase has significantly increased prices including price per user which has lowered the return on investment in my opinion. However, it is nice to have everyone on one system

Usability

Other Software Used

Email to PDF for Outlook, Microsoft Teams

8am™ MyCase

What is 8am™ MyCase?

Categories & Use Cases

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Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

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