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Optimum Solutions HRIS system consists of Payroll, HR and Time & Attendance software. All applications are developed in house and can be stand alone or integrate with all other Optimum applications. Some of the features includes in Optimum's HRIS system are automated payroll processing, over 200 standard reports, flexible security options, unlimited benefit codes, updated tax tables and unlimited time schedules.https://dudodiprj2sv7.cloudfront.net/product-logos/yy/Wy/63TC0UZGC4NA.jpegOptimum Solutions HRIS has the best customer serviceWe use Optimum Solutions in our Payroll/HR department to manage our employee information as well as for weekly hourly, semi-monthly salaried, commission and bonus payrolls. Currently only our Payroll/HR department utilizes the software but we are in the process of rolling out portions of the software to be used by employee supervisors and their employee self-service module that the employees will use to view/change their personal information as well as selected deductions.,First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster. Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals. The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time. Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.,We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module. In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one. The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.,10,Optimum Solutions lets us run all our payrolls seamlessly. If we have any questions or problems Optimum Solutions is just a phone call or email away. The Customer Service is the best. With the purchase of the Employee Self Service module that will be implemented in January of 2019 we will be able to eliminate the printing, folding, and distribution of check stubs as they will be available through self service. Also W2 information will be available there as well so no re-issuing of lost W2s saving us time and money.,,SAP Crystal, SpiceworksAs simple or as complex as you want it to be.Optimum HRIS is the human resources and payroll software used by the account department. All departments in the organization use Optimum HRIS for time and attendance management. Optimum HRIS allowed West Virginia Media to bring payroll back in house to save time and money, while increasing the amount of control over taxes and reporting that was lacking from using a third party payroll administrator.,The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system. Tax updates come quickly and are easily applied. This is especially welcome at year end. The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.,The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement. Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.,10,More accurate payroll processing More accurate tax payments and reporting,2Reasons To Implement OptimumWe implemented Optimum solely to support our HR department which consisted of 4 Generalists, 1 HR Administrator and a Director of HR in order to support a population of 500 employees. Optimum was implemented to be used as a HRIS where we could track all employee data, changes and to generate reports based on employee data. In today's business environment there are so many managers making arbitrary decisions without notifying HR, so Optimum was our way of controlling information and ensuring that these decisions were tracked.,Optimum provides fields for just about everything any HR professional would need to track so I found it particularly helpful to have a system that could track Worker's Comp, OSHA and training all in one place. The reporting tool is user friendly and extremely helpful when having to analyze large packets of data. Setting up Optimum in our environment was also a lot easier then other systems I have had to implement in the past and their customer service was very responsive.,When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.,6,From an HR perspective it was great being able to provide executive leadership reports that otherwise would be almost impossible to create or provide. Being able to customize a report in minutes consisting of live data was great in helping HR's credibility.,
Windows
Optimum Solutions HRIS
8 Ratings
Score 5.9 out of 101
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Optimum Solutions HRIS Reviews

Optimum Solutions HRIS
8 Ratings
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Score 5.9 out of 101
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Janet Fawcett profile photo
September 27, 2018

Review: "Optimum Solutions HRIS has the best customer service"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Optimum Solutions in our Payroll/HR department to manage our employee information as well as for weekly hourly, semi-monthly salaried, commission and bonus payrolls. Currently only our Payroll/HR department utilizes the software but we are in the process of rolling out portions of the software to be used by employee supervisors and their employee self-service module that the employees will use to view/change their personal information as well as selected deductions.
  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
  • We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module.
  • In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one.
  • The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.
Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.
We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Read Janet Fawcett's full review
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August 19, 2015

Optimum Solutions HRIS Review: "As simple or as complex as you want it to be."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Optimum HRIS is the human resources and payroll software used by the account department. All departments in the organization use Optimum HRIS for time and attendance management. Optimum HRIS allowed West Virginia Media to bring payroll back in house to save time and money, while increasing the amount of control over taxes and reporting that was lacking from using a third party payroll administrator.
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
We use Optimum HRIS in a very small department and generally only one person is working in the database at a time. I would be curious to know how effective Optimum HRIS is at handling a larger number of users modifying the database on a regular basis. For our small shop, Optimum HRIS works beautifully.
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January 20, 2015

Optimum Solutions HRIS Review: "Reasons To Implement Optimum"

Score 6 out of 10
Vetted Review
Verified User
Review Source
We implemented Optimum solely to support our HR department which consisted of 4 Generalists, 1 HR Administrator and a Director of HR in order to support a population of 500 employees. Optimum was implemented to be used as a HRIS where we could track all employee data, changes and to generate reports based on employee data. In today's business environment there are so many managers making arbitrary decisions without notifying HR, so Optimum was our way of controlling information and ensuring that these decisions were tracked.
  • Optimum provides fields for just about everything any HR professional would need to track so I found it particularly helpful to have a system that could track Worker's Comp, OSHA and training all in one place.
  • The reporting tool is user friendly and extremely helpful when having to analyze large packets of data.
  • Setting up Optimum in our environment was also a lot easier then other systems I have had to implement in the past and their customer service was very responsive.
  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
I would ask myself what data am I looking to house in this system before implementing. It is a very robust system so using Optimum to say only track employee personal information such as address and phone number would be a complete under utilization. I feel Optimum is best used for keeping records on employees, training records, OSHA and workers comp.
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Optimum Solutions HRIS Scorecard Summary

Feature Scorecard Summary

Pay calculation (1)
9.1
Benefit plan administration (1)
5.5
Direct deposit files (1)
9.1
Salary revision and increment management (1)
6.4

About Optimum Solutions HRIS

Optimum Solutions HRIS system consists of Payroll, HR and Time & Attendance software. All applications are developed in house and can be stand alone or integrate with all other Optimum applications. Some of the features includes in Optimum's HRIS system are automated payroll processing, over 200 standard reports, flexible security options, unlimited benefit codes, updated tax tables and unlimited time schedules.
Categories:  HR Service Delivery,  Payroll

Optimum Solutions HRIS Features

Has featureOne master file database
Has featureSoftware uniquely configured during implementation
Has featureIndividual dedicated support representatives

Optimum Solutions HRIS Screenshots

Optimum Solutions HRIS Integrations

ERP and Financial Systems, Time & Attendance Systems

Optimum Solutions HRIS Competitors

Sage Abra, Kronos, QuickBooks Enterprise

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Optimum Solutions HRIS Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
55%
Enterprises (> 500 employees)Enterprises (> 500 employees)
45%

Optimum Solutions HRIS Support Options

 Paid Version
Phone
Email
FAQ/Knowledgebase

Optimum Solutions HRIS Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:United States
Supported Languages: English