Optimum Solutions HRIS (discontinued) vs. UKG Workforce Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Optimum Solutions HRIS (discontinued)
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Optimum Solutions, Inc. was a software development company providing Payroll, Human Resources, and Time & Attendance software for both the IBM iSeries (AS/400) and Microsoft Windows platforms or in the cloud. In October 2019 they were acquired by Kronos, Inc (now UKG after merging with Ultimate Software). Former Optimum products are now supported by Kronos / UKG, and are no longer sold available for sale.N/A
UKG Workforce Central
Score 7.6 out of 10
N/A
Kronos Workforce Central is a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. Workforce Central provides capabilities for managing time and attendance, payroll, HR, and other labor management functions.N/A
Pricing
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredRequired
Additional DetailsContact sales for pricing information at 1 (800)-225-1561.
More Pricing Information
Community Pulse
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Top Pros
Top Cons
Features
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Optimum Solutions HRIS (discontinued)
7.5
1 Ratings
10% below category average
UKG Workforce Central
-
Ratings
Pay calculation9.11 Ratings00 Ratings
Benefit plan administration5.51 Ratings00 Ratings
Direct deposit files9.11 Ratings00 Ratings
Salary revision and increment management6.41 Ratings00 Ratings
Best Alternatives
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Small Businesses
OnPay
OnPay
Score 9.3 out of 10
Justworks Hours
Justworks Hours
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.3 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
Verint Workforce Management
Verint Workforce Management
Score 9.1 out of 10
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User Ratings
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Likelihood to Recommend
10.0
(3 ratings)
7.8
(38 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(11 ratings)
Support Rating
-
(0 ratings)
7.1
(14 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Optimum Solutions HRIS (discontinued)UKG Workforce Central
Likelihood to Recommend
Discontinued Products
Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required. We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
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UKG
This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
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Pros
Discontinued Products
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
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UKG
  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
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Cons
Discontinued Products
  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
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UKG
  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
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Likelihood to Renew
Discontinued Products
No answers on this topic
UKG
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
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Support Rating
Discontinued Products
No answers on this topic
UKG
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
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Alternatives Considered
Discontinued Products
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
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UKG
Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
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Return on Investment
Discontinued Products
  • More accurate payroll processing
  • More accurate tax payments and reporting
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UKG
  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
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ScreenShots

Optimum Solutions HRIS (discontinued) Screenshots

Screenshot of Main Employee Screen

UKG Workforce Central Screenshots

Screenshot of Screenshot of Screenshot of