PointClickCare provides cloud-based technology for the senior care industry.PointClickCareLongterm Care EHR Solution Success2015-02-17T16:40:02.587ZPointClickCare is being used mostly in the Financial and MDS capacity currently. We are in the process of rolling out the entire EMR suite. However, I have used PCC at my prior organization in which we implemented the entire suite of modules concurrently. At my present organization we previously used four different software systems to complete our jobs clinically and financially. The PCC software combines all the modules into one software fluently. The modules all speak to each other to provide a fluent EMR. Currently most of our facilities use PCC in for Admissions, Business Office, MDS, Therapy, Social Services, Activities and Dietary. We are in the process of rolling out the module to nurses and CNAs.,Ease of documentation for Activities of Daily Living (ADL) In system Insurance Eligibility In system IRM (CRM) Full clinical chart that speaks to the financial application,More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel More Dashboard capabilities Enterprise Level Dashboard Better Enterprise Level Reporting related to Business Intellegence,10,Better collection process and visibility increase percentage of successful collections. First year ROI is a wash we are looking forward to seeing better ROI in year 2 and as we bring on more modules. Staff is overjoyed that they have one system of record vs 4.,,Other specialty,Not available,2500,5,Billing POC Orders,Vendor implemented Implemented in-house Professional services company,Yes,Change management was a big part of the implementation and was well-handled,Computer based training was not always up to date with the new version. Different people learn differently and at different paces. PCC primarily conducts eLearning session. They need to go back to a model where the client has the choice to learn via eLearning or onsite. If you have a Citrix environment. PCC computer based training doesn't always play nice in Citrix. View outside of Citrix.,8,9,10Tina Hernandez
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June 03, 2015
Score 10 out of 10
- Ease of documentation for Activities of Daily Living (ADL)
- In system Insurance Eligibility
- In system IRM (CRM)
- Full clinical chart that speaks to the financial application
- More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
- More Dashboard capabilities
- Enterprise Level Dashboard
- Better Enterprise Level Reporting related to Business Intellegence
Read Tina Hernandez's full review
PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning.