Overview
What is Sabre Red Workspace?
Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.
Work with Cutting Edge Technology.
Extremely helpful application for organizing travel.
Overall Experience with Sabre Red Workspace
Whether your volume is high or low, Sabre Red Workspace is a sensible, flexible solution for your corporate travel department's needs.
Large learning curve, but with large rewards
Pricing
What is Sabre Red Workspace?
Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Sabre Red Workspace?
Sabre Red Workspace Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(10)Community Insights
- Business Problems Solved
- Pros
- Cons
Sabre Red Workspace is a versatile software that caters to the needs of travel agents, corporate travel departments, and individual travelers. Users have praised its ability to quickly search and book flights, providing real-time availability and pricing information. With a user-friendly interface, agents can easily find the lowest prices for specific date sets, ensuring cost-effective bookings.
The software not only offers a smooth reservation process but also eliminates errors, providing a secure and reliable experience for users. In case any issues arise, the 24-hour support from Sabre Red Workspace Helpdesk is readily available to assist agents. Corporate travel departments appreciate the software's capability to handle larger group bookings and meetings efficiently.
Sabre Red Workspace seamlessly integrates with SAP Concur Travel and Expense accounts, empowering employees to book their own transient reservations online. Flight schedules can be conveniently viewed in one central location, making it effortless for users to find the most affordable ticket options. Additionally, hotel bookings are streamlined with all necessary information located in one place.
One notable advantage of Sabre Red Workspace highlighted by airlines is its user interface system's ability to reserve flight seats for longer periods compared to other systems. This feature benefits both agents and customers by allowing ample time to finalize arrangements without losing out on preferred seating options.
Overall, Sabre Red Workspace proves to be an invaluable tool for travel professionals and individuals alike, offering efficient flight searches, secure bookings, comprehensive travel management capabilities, and reliable customer support.
Efficient Interface: Reviewers have consistently praised the efficient keystroke-based interface of Sabre Red Workspace, allowing them to quickly navigate and perform tasks. Several users have expressed satisfaction with the system's ability to streamline their workflow and enhance productivity.
Real-time Information: Many reviewers appreciate Sabre Red Workspace's real-time functionality, which provides up-to-date pricing and availability information. This feature has been described as advantageous for travel agents in finding the best fares for their clients. Users value being able to access current data at their fingertips.
Red Apps Suite: The suite of Red Apps offered by Sabre Red Workspace has received positive feedback from multiple reviewers. These customizable apps simplify workflows and cover various categories, including some that are available at no extra charge. Users find these apps valuable in enhancing their efficiency and optimizing their work processes.
Frustration with Support System: Some users have expressed frustration with the support system of Sabre Red Workspace, stating that it has not been working well and often requires payment for assistance.
Steep Learning Curve: The software has been described as having a steep learning curve, making it difficult for users to adapt. Users have complained that it is specific to itself and requires the memorization of numerous keystrokes.
Lack of Visual Elements and Click-Based Commands: Several users have expressed a desire for more visual elements and click-based commands in Sabre Red Workspace. They feel that the software's reliance on code and text-speak acts as a barrier to understanding and usability.
Attribute Ratings
Reviews
(1-5 of 5)Work with Cutting Edge Technology.
- Find best fares
- Work Trust fully
- Best in class command system
- New Version of Sabre Red Workspace is comparatively Faster hopefully it will be faster with time
- It would have more colours
- More of click based commands
- Most Reliable Application since it's error free
- Easy to understand and operate
- Faster than other competitors' application available to use
- Be an expert in no time
- More results per search
- Super- Easy-to-use
- The Sabre Red Workspace is always being updated so that it can keep up with the latest developments in technology. For instance, it is now downloadable on agents' iPads, allowing them the flexibility to perform their jobs from virtually any location. I can quickly determine the availability of hotels and flights with the assistance of Sabre Red.
- Since Sabre is based on keystrokes, making entries in it is very quick.
- Provides a collection of applications known as Red Apps, which is organized into a variety of helpful categories and can be used to personalize your experience.
- The transition from Sabre Stars to Sabre Profiles, which was required of all agents, was a challenging one for seasoned professionals.
- There is no guarantee that a hotel room will be available.
- The program does not include all of the service providers that are available across the world.
- The pre-written and modifiable scripts, as well as the middle and back office, of Sabre Red Workspace.
- Sabre provides base prices for agents that are noticeably lower than the prices that are displayed to a typical user when that user searches for a flight. Because of this, it is possible to make added commissions that are sometimes very high (upwards of $800 per ticket).
- If we didn't have Sabre, we wouldn't make any money off of international flights, but thanks to this technology, we are able to turn a profit on those trips. There are some international flights on which we are eligible to earn percentages.
- Time savings of 8% per month in daily searches.
- We have seen a reduction in errors thanks to Workspace's pre-written and customizable scripts, as well as its mid- and back-office quality control procedures.
Overall Experience with Sabre Red Workspace
- Constantly growing and updating
- Comprehensive, easy to understand for the users
- Useful
- Not a good support system
- Organization of information
- Quick solution
- Data analysis
- Good
Whether your volume is high or low, Sabre Red Workspace is a sensible, flexible solution for your corporate travel department's needs.
- Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
- Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
- Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
- Having to look up government hotel rates separately via Government Suite instead of seeing them listed with common availability result lists is not ideal.
- The mandatory migration from Sabre Stars to Sabre Profiles was a difficult adjustment for seasoned agents like myself to get used to. Working with Stars was so much easier.
- Sabre Red Workspace's canned and customizable scripts and mid/back office QC routines that we have in place have reduced the amount of agent errors.
- The number of debit memos our agency receives has not been completely eliminated, but it has significantly decreased.
Large learning curve, but with large rewards
- Sabre is a classic system with no shiny, flashy interruptions or things made to confuse. It is very straightforward.
- Sabre is keystroke based, so it is quick to make entries and search for flights.
- Sabre works in real-time, allowing for current pricing and availability.
- Sabre allows the ability to hold flights for a travel agent longer than what an average person searching for flights can.
- Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system.
- Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes.
- Sabre is all in code and text-speak, so it is often difficult to understand.
- Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
- Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
- Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.