Salesforce Field Service (Click Field Service Edge)

Salesforce Field Service (Click Field Service Edge) Reviews

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Reviews
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Gary Patterson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
As of right now there is not a alternative that seems to offer all of the functionality with a vision of what is needed in the future. It is my belief that ClickSoftware will remain a leader in Mobile Workforce Management for a long time.
George Pelosi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ClickSoftware is still being used. As far as I can tell it will be used tomorrow as well. Once you make the commitment to run with that as your scheduling engine, it would take a lot of effort to evaluate and implement another companies' solution without significant disruption to your service organization.

Salesforce Field Service (Click Field Service Edge) Scorecard Summary

What is Salesforce Field Service (Click Field Service Edge)?

Click Field Service Edge (CFSE) is a field service management software solution, offered in a modular fashion to meet the needs of a wide range of organizations. CFSE is available in 4 editions, Essential, Professional, Professional Plus and Ultimate, reflecting different base levels of capability. These editions are supplemented by additional modules. This gives field service organizations the flexibility to adopt the features and functions they need, and to expand as and when their business requirements evolve.

Click (ClickSoftware) was acquired by Salesforce in August 2019. The solution will be offered as part of the Salesforce Service Cloud solution.

Salesforce Field Service (Click Field Service Edge) Pricing

Salesforce Field Service (Click Field Service Edge) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Salesforce Field Service (Click Field Service Edge)?

Salesforce Field Service, including and replacing the former Click Field Service Edge (CFSE) that was acquired with ClickSoftware by Salesforce in 2019, is a field service management software solution, offered in a modular fashion to meet the needs of a wide range of organizations. The solution is designed to give field service organizations the flexibility to adopt the features and functions they need, and to expand as and when their business requirements evolve.

Who uses Salesforce Field Service (Click Field Service Edge)?

The most common users of Salesforce Field Service (Click Field Service Edge) are from Mid-size Companies and the Computer Software industry.