Read Andy Barr's full review
Likelihood to Renew
It works is the real answer however In a declining market it would be too costly to change. If you have your rationale properly thought out for buying and implementing there shouldn't be a reason not to renew. All the issues that I've mentioned before I heard about the other main competitors i.e. clunky, not properly designed for specific jobs etc. If you are about to implement a BI solution it is a godsend - to get the system to work you have to have cleaned all the data for upload to the SAP install. Learn live by the SAP way of doing things and everything becomes simpler.