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Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM)

Overview

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

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Recent Reviews

System Center Review

9 out of 10
December 11, 2019
Incentivized
We are using Microsoft Systems Center Operations Manager in our organization mainly for event management and monitoring. It is used for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Threshold alerts (22)
    10.0
    100%
  • Server availability and performance monitoring (21)
    10.0
    100%
  • Database monitoring (22)
    9.0
    90%
  • Server usage monitoring and capacity forecasting (21)
    8.0
    80%

Reviewer Pros & Cons

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Amit Sanwal | TrustRadius Reviewer
Amit Sanwal
Infrastructure Engineer
Rackspace (Information Technology & Services, 10,001+ employees)
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Pricing

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Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM)

N/A
Unavailable

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Integrate HPE OneView with Microsoft SCOM-Demo#13

YouTube

UCS Management Pack for Microsoft SCOM

YouTube
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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.1
Avg 7.6
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Product Details

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option. It supports both datacenter and cloud-based systems monitoring, and can recommend possible root causes or corrective actions when impactful thresholds are crossed on the monitored environment. SCOM also features adjustable thresholds for alerts, as well as a variety of prebuilt monitoring integrators with additional third-party integrators available.

Microsoft System Center Operations Manager (SCOM) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Reviewers rate Threshold alerts and Server availability and performance monitoring highest, with a score of 10.

The most common users of Microsoft System Center Operations Manager (SCOM) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(119)

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
May 23, 2021

The best platform to use for your system and application monitoring needs

Verified User
Professional in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If there is a mission-critical application, System Center Operations Manager would be part of ensuring everything is running smoothly. System Center Operations Manager would be on each server and custom alerts would be created should something go wrong or happen from an OS level or an application level.
May 07, 2021

Microsoft's monitoring solution--the best but still getting better

Uzair Ali Khan | TrustRadius Reviewer
Uzair Ali Khan
Senior Systems Engineer
Pakistan Petroleum Limited (Oil & Energy, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
System Center Operations Manager is really built for a wide variety of scenarios. But it works best with Microsoft software like Windows since it is the same vendor.

Where there are only Unix/Linux platforms then the features of System Center Operations Manager are currently limited, but hopefully Microsoft will address this in a future update.
December 11, 2019

System Center Review

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We really appreciate the level of detail and thoroughness that SCOM provides for monitoring. When you implement, do not install everything available, and do not install management packs with all monitoring enabled. Pick and choose what you actually need.
December 11, 2019

A suite to make infrastructure and workstation management a piece of cake!

Verified User
Professional in Information Technology
Oil & Energy Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
System Center Operations Manager is a great fit for large scale deployments and support teams, providing full functionality for all facets of IT management. For smaller companies, this may be too large to scale.
November 05, 2019

Good product to monitor your Microsoft landscape

Verified User
Professional in Information Technology
Fund-Raising Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Starting from medium-sized companies this might make sense. Also works best with Microsoft products. It can do other stuff, but it is less suited. Also for monitoring your network equipment: Operations Manager can do it, but you might want to look to other product for a better solution.
October 23, 2019

SCOM to manager all your systems

Muhammad Mulla | TrustRadius Reviewer
Muhammad Mulla
Systems Administrator, Core Infrastructure & Microsoft Systems
Cancer Research UK (Non-Profit Organization Management, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Systems Center Operations Manager is particularly well suited to larger environments, especially when running systems by different vendors. However, it is quite management intensive if you want to use it to its full potential.
October 17, 2019

Good for Monitoring Windows Infrastructure

Verified User
Manager in Information Technology
Banking Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
System Centre is well suited to monitoring the Windows infrastructure. The custom management packs help us get more out of the product as well. We are looking to extending System Centre to monitor UNIX pending POC evaluation - this will help consolidate our tooling and make supporting out infrastructure easier.
September 21, 2019

Lightweight and helpful product

Verified User
Employee in Information Technology
Information Technology and Services Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
System Center Operations Manager is particularly well suited for monitoring objects that our department implements, as it shows a graphical representation of packet losses and other data. SCOM allows you to give the main cause of the issues which helps you out to troubleshoot the right area. It shows various indication while monitoring, just as our traffic signal.
June 06, 2019

SCOM offers a good monitoring solution for Microsoft environments

Verified User
Manager in Information Technology
Consumer Goods Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
April 18, 2019

Microsoft Systems Center Operation Manager, pricey & powerful

Joe Spradlin | TrustRadius Reviewer
Joe Spradlin
Director Of Information Technology
Fort Walton Machining, Inc. (Aviation & Aerospace, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for IT Departments that can budget the funds and time needed for setup and maintenance of SCOM. The end product is well suited for medium to large environments that have 100's of resources that require monitoring and reporting. Enterprise level statistics are at your fingertips with a few clicks of a mouse after the product has been configured and agents have been deployed. As I said previously, we are a small business and I was fortunate enough to be able to budget this product into our environment. It did take us a while to configure and fully deploy, but as a result, we are well-informed and are able to extract detailed information as it pertains to usage/consumption of our workstation and server resources to include performance metrics and any errors that may arise.
February 01, 2018

Great monitoring extension for your System Center

Andrey Perepelitsyn | TrustRadius Reviewer
Andrey Perepelitsyn
Microsoft SQL Server DBA
DBI (Information Technology and Services, 201-500 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Works best with on-premise Windows Server monitoring, it is able to capture all possible windows logs and performance counters to track and analyze performance and send alerts when metrics are exceeding thresholds. Even after an incident was resolved you can see the condition of the server before it to analyze what caused the incident and how to avoid it in future.
January 18, 2018

SCOM is the Bomb!

Verified User
Administrator in Information Technology
Pharmaceuticals Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SCOM is best suited for mid-sized to large organizations to monitor and report on server health for many systems. SCOM is probably not suited for smaller organizations as the cost will outweigh the benefit. Companies that adopt SCOM will want to assure that a systems administrator has time budgeted to plan, roll-out and maintain SCOM for the organization. If the admin doesn't have experience with SCOM, invest in training.
December 01, 2017

For Large Windows Enterprises with Resources there is No Better Asset Management Tool

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for large mid to large enterprises but it's a big initiate to take on and if I am managing 5000 or fewer devices with SCOM I cannot recommend it due to cost and complexity of implementation. Perhaps there's a cloud-based SCOM coming soon for smaller enterprises and that may lower the barrier of entry for smaller organizations that are still mostly Windows OS dependent to finally manage their devices properly as meant to be without other third-party tools.
August 18, 2017

System Center Operation Manager in a Medium Sized Company, a review

Fabrizio Volpe | TrustRadius Reviewer
Fabrizio Volpe
Senior Consultant
Unify Square (Computer Software, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The effort and infrastructure required for SCOM make it a product that is a good fit for medium or large companies. There is also a cost to be considered, especially if the System Center Suite is not part of the licensing that the company has already. However, any company with a good number of Microsoft servers and services (I would say at least 50 servers, just to give an idea) will see the benefits of a product that is able to easily gather information and monitoring data. My considerations are based on an on-premises data center, so the above could not apply to people using SCOM also for Cloud deployments monitoring.
February 26, 2016

SCOM 2012 Review from a sort of smart guy.

RF
Rogee Fedeleon
Technical Services Manager (Enterprise Systems)
Maimonides Medical Center (Hospital & Health Care, 5001-10,000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is definitely well suited if you want to monitor Microsoft based systems and software. You will also want whoever your main SCOM admin is to be a good logical thinker, have familiarity with running SQL queries, and be almost anal on wanting to keep a system running optimally.

While SCOM can monitor Linux OS, I would say if most of your devices are Linux and Network devices that you should look at something else.
February 25, 2016

SCOM - Bigger than the sum of its parts

Verified User
Engineer in Information Technology
Legal Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is great for alert/event management but requires a lot of time invested into setting it up correctly. But is a very powerful tool. Performance monitoring is less suited and more difficult to get anything out so we use it alongside other tools. But you can always push any alerts from other tools to system logs and get SCOM to pull them and alert.
October 30, 2015

Best centralized monitoring platform!

Roman Yuferev | TrustRadius Reviewer
Roman Yuferev
Practice Leader
VIAcode (Internet, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Of course SCOM works better, if your IT infrastructure is mostly Windows-based. As I mentioned before, most popular Microsoft workloads, such as Windows Server, SQL Server, Exchange are perfectly covered. At the same time, you have to check, what part of your IT components has SCOM Management Packs out of the box. For example, HP and Dell provide SCOM integration for their servers.
October 28, 2015

Operations Manager from a System Center Expert

BK
Brody Kilpatrick
Senior Systems Engineer
Sparkhound (Oil & Energy, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Is your environment primarily Windows, or it is another OS? System Center Operations Manager is not the right tool unless the environment is primarily Windows. Are you monitoring at least 100 devices? If not, System Center Operations Manager might be overpriced. Do you need deep level monitoring of technologies such as Exchange, SQL Server, Active Directory/DNS/DHCP? System Center Operations Manager handles them very well. Do you need the ability to create extensive or custom monitoring of in-house applications? System Center Operations Manager will provide the flexibility.
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