Overall Satisfaction with Microsoft System Center Operations Manager (SCOM)
We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the biggest business problem that SCOM addresses which reduces the potential incidents that a customer can have due to an outage that poses huge financial threats, especially during their peak business season or hours. We provide monitoring to thousands of customers who depend on their servers to run their critical apps seamlessly and usually, we resolve the issue before an outage occurs.
- Server Monitoring
- Network Monitoring
- Proactive Alerting
- Hardware Monitoring
- Cloud monitoring especially AWS/GCP
- Virtual appliances monitoring
- Slow web console/Operations console. Perhaps a full-fledged web console like MS Azure would be great.
- Improved revenue
- Exceeded customer satifactions
- Solid NPS score
The capability of SCOM as far as monitoring Windows systems is concerned is far greater than any monitoring product out there as both are a Microsoft product so integration and discoveries work well and fast.
Do you think Microsoft System Center Operations Manager (SCOM) delivers good value for the price?
Yes
Are you happy with Microsoft System Center Operations Manager (SCOM)'s feature set?
Yes
Did Microsoft System Center Operations Manager (SCOM) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Microsoft System Center Operations Manager (SCOM) go as expected?
Yes
Would you buy Microsoft System Center Operations Manager (SCOM) again?
Yes