Name: Modernize your ECM Ecosystem with Systemware Content Cloud
Uploaded: 2018-08-30T13:47:11.000Z
Duration: 4 min 53 s
Description: Modernize your ECM Ecosystem with Systemware Content Cloud

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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Users have found this product to be incredibly beneficial in managing their customer information. With the ability to keep all customer data in one secure place, they have experienced ease and efficiency in their daily operations. Additionally, customers in educational settings have found remote access to files extremely convenient, especially for storing and accessing didactic material. This has greatly improved their ability to share and collaborate on educational resources.

The product has also successfully addressed various challenges faced by users with legacy applications. By providing a more resilient and hardened solution, it has helped users overcome issues related to outdated systems. Moreover, a credit union was able to save significant person-hours through automated file processing of financial documents, resulting in increased productivity and streamlined operations.

One of the standout features of the product is its robust search and retrieval capabilities. Users have expressed how invaluable this functionality is for their day-to-day tasks. The ability to quickly find and access documents has not only improved productivity but also allowed staff to focus on other important responsibilities.

In addition to its user-friendly interface and powerful search capabilities, the product offers a centralized location for imaging storage. It seamlessly integrates with core systems, providing a comprehensive solution for document storage and management.

A company using this product praised its ability to store documents and reports in a searchable, maintainable, and controlled storage environment. This has facilitated research activities, especially when it comes to retrieving multiple types of documents for the same individual. The quick resolution of this problem has made employees happy and improved overall efficiency.

Meeting regulatory requirements for content retention is another key use case for this product. Users have found that it effectively helps them comply with regulations by securely storing and managing their content.

Finally, the partnership between the company and Systemware has been highly valued by users. The provider's attentiveness to customer needs and willingness to work towards fulfilling them have solidified the trust between the two parties.

Overall, this product has proven itself as a reliable solution for managing customer information, providing remote access to files, addressing legacy application challenges, automating file processing, improving search and retrieval capabilities, offering a centralized storage location, meeting regulatory requirements, and fostering a valuable partnership with its users.

Effortless to use: Reviewers have found the Systemware Content Cloud software effortless to use, appreciating its user-friendly interface and easy customization options. Multiple users have mentioned this as a positive aspect of the software, emphasizing its intuitive design and seamless navigation.

Versatility in CPU consumption: Several reviewers have praised the versatility of Systemware Content Cloud's CPU consumption, enabling storage scalability across different devices. From simple personal devices to complex business systems, the software offers infinite storage possibilities while efficiently managing system resources.

Constant improvement and receptiveness to feedback: Users appreciate that Systemware Content Cloud is continuously improving based on customer feedback. Some reviewers who have been using the software for over five years noted significant enhancements since their initial adoption. They commend Systemware for actively seeking input from users and implementing updates that enhance the overall user experience.

Learning Curve: Some users have found the learning curve of the product to be slight but still not appreciated, indicating that it may take some time and effort to fully grasp all the features and functionality.

User Interface Improvement: Several reviewers have mentioned that while the user interface is good, it needs further improvement, particularly in managing cloud users. This suggests that navigating and managing users within the cloud environment can be challenging or less intuitive than desired.

Error Handling Process: A number of users have expressed dissatisfaction with the error handling of the application, stating that it could be better and that the process of solving errors is too lengthy. This indicates that encountering and resolving errors within the software may require significant time and effort.

Systemware headquartered in Addison, Texas offers their eponymous enterprise content management (ECM) platform.

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Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead.

According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows:

-Capture: Create, obtain and organize information.
-Manage: Process, modify and employ information.
-Store: Temporarily back up frequently changing information in the short term.
-Preserve: Back up infrequently changing information in the medium and long term.
-Deliver: Provide clients and end users with requested information.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.

Enterprise Content Management

Medical Banking Software Demo for Systemware

Content Navigator - Search and Navigation of the content in your Content Cloud repositories

Content Query - Apply page and line-level indexes to get just the data you need

Save Search - Save common search criteria for easy access to the content you need

Viewer - View your content and add notes to aid collaboration

Workflow Designer - Graphical workflow creation tool to automate your business processes

CIO Review - Systemware, Inc. Beyond Intelligent Information Management

Systemware Partners with Anheuser-Busch for a Successful Content Migration Project in 2 Weeks

Content services to manage your information

Systemware, Inc. - Nice to Meet You

Systemware, Inc. cultivates digital ecosystems with our award-winning intelligent content network, Content Cloud, a hybrid offering designed for enterprises and their people.

We empower digital workplaces by making them aware of their information’s value. This insight comes from our solutions that effectively and efficiently connect, manage, and enable billions of documents. Some of the largest financial, insurance, healthcare and retail organizations in the world rely on Content Cloud to transform their business.

Modernize your ECM Ecosystem with Systemware Content Cloud

As you rationalize your current environments for IT modernization, examine your user experience. Is it time for a new approach with report output management,  correspondence, and customer communications?  It's time to consider what an ideal solution looks like.  You can align with your IT re-engineering initiatives and better serve customers.  See how.

Learn more about Content Cloud, https://www.systemware.com/content-cloud

Features related to managing business content and transactional content for enterprises.

Content capture & imaging

The system supports the digitization of content.

File sync, storage & archiving

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Document management

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Records management

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Content search & retrieval

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

Enterprise content collaboration

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Content publishing & creation

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security, risk management & information governance

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

Contract lifecycle management

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle  (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence

Artificial intelligence and natural language processing help automate document classification

Mobile support

Integration

Integration with 3rd-party systems like ERP, SCM, or CRM

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Systemware

Overview

What is Systemware?