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TELUS Cloud Contact Center (TC3) Scorecard Summary
Feature Scorecard Summary
What is TELUS Cloud Contact Center (TC3)?
TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise.
TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018.
TELUS Cloud Contact Center (TC3) Technical Details