Good universal communication platform!
April 26, 2021
Good universal communication platform!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TELUS (formerly Xavient Digital) Cloud Contact Center (TC3)
It is being used across the whole organization. Employees from [a] different location can easily communicate with each other.
- Easy to [manage] users
- Easy to setup features
- Multiple device/apps to access the services
- Hardware features
- Some set up are not flexible
- Cost
- Save on cost when combining other services
- Easier to communicate with remote employees
Shaw Smart Voice
Do you think TELUSCloud Contact Center delivers good value for the price?
Yes
Are you happy with TELUSCloud Contact Center's feature set?
Yes
Did TELUSCloud Contact Center live up to sales and marketing promises?
Yes
Did implementation of TELUSCloud Contact Center go as expected?
Yes
Would you buy TELUSCloud Contact Center again?
Yes