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Trust Swiftly

Trust Swiftly

Overview

What is Trust Swiftly?

In an era where digital transactions and interactions have become the norm, ensuring the security and trustworthiness of online identities has become a paramount concern for businesses. Trust Swiftly is an identity verification service that aims to simplify and enhance the process of user authentication.…

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Recent Reviews
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Reviewer Pros & Cons

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Pricing

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Starter

$99

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://trustswiftly.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.10 per verification
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Product Details

What is Trust Swiftly?

In an era where digital transactions and interactions have become the norm, ensuring the security and trustworthiness of online identities has become a paramount concern for businesses. Trust Swiftly is an identity verification service that aims to simplify and enhance the process of user authentication. By leveraging advanced technologies and robust security measures, Trust Swiftly helps businesses to establish trust and minimize risks associated with fraudulent activities.

Trust Swiftly Features offers features to validate the identities of a business's customers more quickly and reliably. These features include:

1. Document Verification: Trust Swiftly utilizes Optical Character Recognition (OCR) technology to authenticate government-issued identification documents. This ensures the accuracy and legitimacy of the submitted credentials and offers businesses the confidence to proceed with transactions.

2. Biometric Authentication: Leveraging advanced facial recognition algorithms, Trust Swiftly allows businesses to match the user's facial features against the photo on their identification document. This multi-factor authentication provides an additional layer of security and reduces the risks of identity theft and impersonation.

3. Address Verification: Trust Swiftly validates the user's address to establish their physical presence and further mitigate the risks associated with fraudulent activities. By cross-referencing official databases and utility bills, Trust Swiftly ensures that the submitted address information aligns with real-world records.

4. Watchlist Screening: Trust Swiftly performs comprehensive watchlist screenings against global databases to identify individuals or entities associated with money laundering, terrorism, or fraudulent activities. This feature allows businesses to safeguard their platforms and comply with regulatory requirements.

5. Behavioral Biometrics: Trust Swiftly employs advanced machine learning algorithms to analyze user behavior patterns, ensuring that the actions and interactions are consistent with the legitimate user. By detecting anomalies in user behavior, Trust Swiftly provides businesses with an extra layer of security against account takeover attempts.

Benefits: Trust Swiftly offers a range of benefits that cater to the diverse needs and requirements of businesses:

1. Enhanced Security: By employing state-of-the-art technologies like biometric authentication and watchlist screening, Trust Swiftly helps businesses fortify their security measures and safeguard against identity fraud, hacking attempts, and financial losses.

2. Improved User Experience: Trust Swiftly’s interface and verification processes aim to promote a seamless user experience. The streamlined procedures minimize customer friction and improve conversion rates, to ensure a positive experience for both businesses and their clients.

3. Regulatory Compliance: Trust Swiftly assists businesses in staying compliant with stringent Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. By offering comprehensive identity verification solutions, Trust Swiftly helps companies avoid legal repercussions and reputational damage.

4. Cost and Time Efficiency: Trust Swiftly optimizes the identity verification process, reducing the time and effort required for manual verification. The automation of the verification workflow helps to drive cost savings for businesses while ensuring quick and accurate results.

Trust Swiftly enables businesses to verify customer identities to instill trust and mitigate risks in an increasingly digital landscape. Trust Swiftly presents their software as a comprehensive and reliable solution for businesses seeking enhanced security, regulatory compliance, improved user experience, and operational efficiency. By putting trust and verification at the forefront, Trust Swiftly aims to shape a secure future for businesses and individuals alike.



Trust Swiftly Features

  • Supported: Document Verification
  • Supported: Biometric Authentication
  • Supported: Address Verification
  • Supported: Credit Card Verification
  • Supported: Behavioral Biometrics

Trust Swiftly Screenshots

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Trust Swiftly Overview

Trust Swiftly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Chinese, Spanish

Frequently Asked Questions

Trust Swiftly starts at $0.1.

Onfido, Persona, and Veriff are common alternatives for Trust Swiftly.

The most common users of Trust Swiftly are from Small Businesses (1-50 employees).

Trust Swiftly Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(5)

Reviews

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Score 9 out of 10
Vetted Review
Verified User
We use it for our know your customer process. It is a competitive product for our issues which is in a advanced marketplace. We deal with customers worldwide and needed something that can work fast. Everyday our customer support team will use the product to identify different risky scenarios. Then this tool can tell us who is good vs bad. When starting out it was critical to understand each of our problems so we had to meet with their team to custom create a list of verifications that we needed. Our business spans multiple countries and lots of different products so each one was unique.

Here are some more use case and problems we can address:
  • Customers using proxy and vpn
  • Customers using fake credit cards
  • Customers sending fake billing addresses
  • Age maniuplation with photoshop
  • Driver license scanning for address lookup
  • Spam prevention with the email verification
  • Country restriction with the phone verification

In the end it was critical to use Trust Swiftly to solve some of our fraud problems as well as increase customer sign ups. Different language support was important for us to since the tool was able to support customers in regions such as Europe.
  • I like that everything is sent to us quickly and the results are easy to understand. There are clear outlines of everything checked such as AI results on the authenticity of documents. We can aso see duplicate user checks and block repeat verifications if they are not up to our requirements.
  • We like the pricing too and think its very competitive to the other solutions we looked at. There is a pay as you go model so this worked with us when we first started. After increasing usage we signed up to one of their plans.
  • The UI is easy to understand and the process to setup was quick. The fast setup was critical so we could expand regions. Each time we onboarded new customer support to the admin they had no trouble getting used to the solution.
  • Sometimes different IDs don't get all information extracted so we have to retry. it adds little extra steps. If the customer sends a blurry document or too small or dark there is trouble getting all the information. Its helpfult to have the steps clear to them before starting.
  • Our customers don't like to send their ID and selfie as it adds some friction. Having backup methods for these cases was important so they could always add more things.
  • Their availability for our offshore team could be better for support. We needed our Europe team to setup some calls but it was hard at first to find good times.
The product is good for companies like us that have Zero KYC program. There was a way we could increase the security of our platform with not much added cossts or time to setup. This allowed us to deploy quickly. So if you are company that needs protection fast then this tool can be best selection for online businesses. You need to properly use this tool for some customers and not all. We realized we couldnt always do verifications due to added fricition so we had to decide what was worth it to us versus not using it. Lastly you should have understanding of the fraud and scammers that are on your service.

Well suited for businsses that have a fraud and technical team to properly deploy the tool. We were overloaded with so many things that we missed so it really takes a dedicated person to understand the tool and setup properly. We ended up just paying for some consulting and having their team walk us through extra support.

  • More customers signup with us now that there is less setup time for their accounts. the onboarding process is much faster. The flow for verifications has been better and can help us get going when we need to use it most.
  • Our budget was lower and the roi took only a month or two then we started seeing savings from increased customer acquistions. We made sure each budget was adjusted according to the rate of signups and season.
  • Our main business objective has been international expansion and the tool made us confident we could do it safely. We felt it was a good fit.
We tried Ondato for awhile but it became too diffcult to setup. There was too much involvement with developers and coding. we decided to do a no code solution with trust swiftly which worked fast. The best part about switching is they even helped on our migration over with the right settings and the right checks for us. Other tools had limited ways to use the product from just the dashboard without getting heavy coding intergrations. Their tool allowed direct emails and sms notifications too saving any changes on our end. i.e. we could send from our own branding.

The other thing is they were not really supportive with our company when we tried to talk to their support. It took over a week just to get some answers from them. We wanted a comapny that had lots of experience and could put the attention to the issues we faced. Trust Swiftly was the one where they setup almost everything for us and then made sure to keep changing anything when we wanted it. The solution had all the bells and whistles we needed so it made it a top choice for our team.

Yes
We used Onfido prior to Trust Swiftly and wanted a easier to manage option. It was fast and better for our overall budget. Took less time from sales to implementing it live. The main issue was just getting started with Onfido and some other products. We had a tight deadline to get the product intergrated so we made sure this solution worked fast. It paid off as we could expand quickly and get going.
  • Integration with Other Systems
  • Ease of Use
The amount of integrations on Trust Swiftly is pretty impressive. We could setup our own AWS S3 connection. We could use our own mailing brand and almost every tool they have is available with a bring your own API key. We had a Stripe account too that worked with their tool. Having this flexibiltiy was huge for our team since we wanted to keep everything secure and within our own accounts. The ease to do this all was pretty simple and with a switch of button we had the tool connected with our systems.
I would have searched more for what defines a good ID platform with all the extra features and talked to people that actually used the product vs relying just on the sales team. We learned 10x more by using each of the products and vendors and when we actually sat down with their teams we could see more differences. Having the flexibility to select multiple products helps but we made the decision quick once we used the acutal products.
  • Talk to people with understanding about fraud.
  • Understand the pricing early
  • Don't be afraid to ask questions
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