Overview
What is Vonage Conversational Commerce?
Vonage Conversational Commerce is Jumper.ai, a solution that enables brands to build trust by engaging consumers throughout their buying journeys on the channels they love. It is used to create AI-powered omnichannel experiences that boost sales, increase customer satisfaction, and…
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Pricing
Monthly Recurring Fee
Commission 3.5% of sales via Jumper.ai or a monthly recurring fee per brand per country starting at $1,000 (includes 10 agent licenses)
Cloud
Entry-level set up fee?
- $5,000 one-time feeRequired
For the latest information on pricing, visithttps://www.vonage.com/conversational…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Tech Details
What is Vonage Conversational Commerce?
Vonage Conversational Commerce is Jumper.ai, a solution that enables brands to build trust by engaging consumers throughout
their buying journeys on the channels they love. It is used to create AI-powered omnichannel experiences that boost sales, increase customer satisfaction, and return buyer behavior intelligence.
Conversational Commerce Features
their buying journeys on the channels they love. It is used to create AI-powered omnichannel experiences that boost sales, increase customer satisfaction, and return buyer behavior intelligence.
Conversational Commerce Features
- Multi-channel chatbot automation - Used to build custom buyer’s journeys with AI bots that can respond to customers using NLP (Natural Language Processing) and work intelligently with store associates.
- Unified multi-channel inbox - A single inbox view of all customer inquiries and intelligently route them to the appropriate associates. Shares relevant product info from a central product catalog or create carts for customers to drive a seamless checkout.
- Order management, fulfillment, and payments integration - Order management with sales attribution, 30+ payment platform integrations across the globe, and available API integration with fulfillment partners.
- Marketing support and analytics - Broadcast marketing promotions to key customer segments using prebuilt templates and Social CRM. Captures performance metrics for order flows and sales agent responses.
Vonage Conversational Commerce Integrations
Vonage Conversational Commerce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |