Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
8x8 X Series is being used by our organization in Sales/Support/Billing.
- Ease of Set Up Office Extensions. External and Internal.
- Desktop and iPhone Apps.
- Advising of technical changes.
- Speed of solving support issues.
- Contacting a live support person.
- Cut our cost from legacy system by 200 %.
- Mobile Employees are never out of touch.
- Reacting to customer needs greatly improved.
We did not like this feature. Could not share screen.
Do you think 8x8 X Series delivers good value for the price?
Yes
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
Yes
Did implementation of 8x8 X Series go as expected?
Yes
Would you buy 8x8 X Series again?
Yes