All in one email automation platform
September 06, 2021

All in one email automation platform

Juan Galati | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is being used across the whole organization. We use it for all our email automation and our clients' automations. Email campaigns, flash sales. It's very simple to use, integrate and track your campaigns' performance.

Pros

  • Email automation
  • Templates
  • Customer support

Cons

  • The email editor could be improved. It's slow sometimes and the CTRL Z brings you the previous versions of the email instead of just undoing what you just did, which slows you down.
  • Some UX when creating automation could be improved as well for a faster view of email subjects and pretexts.
  • The money is on a monetized list, and ActiveCampaign has given me the tool to do it.
  • It has allowed me to store and contact my subscribers providing news and offers.
  • Seamless integration with WordPress allowed me to quickly embed the forms I needed on my websites and clients' websites.
ActiveCampaign is an all-in-one platform. Over Mailchimp, I prefer how the automations are configured and the easiness of combining them into multiple workflows. Over GetResponse, it is the overall preference.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

I would not use it as a CRM replacement. I would use it for all email automation. If you are a small business, you can take a lot of advantage from their lowest tier and upgrade when you start getting results. Their WordPress integration (plugin required) is very good, and also as embedded HTML code.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
9
Standard reports
9
Custom reports
9
API
10
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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