Item: Adobe Workfront
Rating: 8
Author: Verified User

Overall Satisfaction with Adobe Workfront

Use Cases and Deployment Scope

We use Adobe Workfront to project manage marketing tasks, including content creation projects. As a content manager, I use Workfront to assign tasks to team members, assess workload, track project progress and timelines, manage due dates, communicate with stakeholders, and plan resources for upcoming projects. Workfront helps keep all team members informed and aligned to run projects smoothly and efficiently.

Pros and Cons

Pros

Workload balancing
Project management
Approval workflows
Reporting and dashboards

Cons

Proofing workflow not entirely seamless
Learning curve is steep for some users
Site doesn't present well on mobile

Return on Investment

Increased transparency
Improved assignment process
Better reporting capabilities

Product Flexibility

We use Adobe Workfront mostly for work management, but also for reporting and dashboards.

Visibility

We only use Adobe Workfront as a department, not across the whole enterprise. It streamlines communication by allowing team members to message each other within the platform, where comments can be saved and viewed by all involved. This is extremely helpful for colleagues to stay on the same page, be brought up to speed, gain transparency into issues, quickly understand which projects and documents team members are referring to, etc

Alternatives Considered

Teamwork.com

Adobe Workfront offers a more organized UI with more personalization options. The approval and proofing flows are more convenient for us as we produce much of our creative work using other Adobe products. Overall, Workfront offers a clean and streamlined user experience that makes tracking and organizing a large number of projects much easier.

Key Insights

Do you think Adobe Workfront delivers good value for the price?

Yes

Are you happy with Adobe Workfront's feature set?

Yes

Did Adobe Workfront live up to sales and marketing promises?

Yes

Did implementation of Adobe Workfront go as expected?

Yes

Would you buy Adobe Workfront again?

Yes

Other Software Used

Adobe Acrobat, Adobe InDesign, Adobe Illustrator CC, Microsoft 365, Microsoft SharePoint, Adobe Marketo Engage, ON24, Microsoft Dynamics 365

Likelihood to Recommend

Adobe Workfront is great for projects that are sequential, when tasks must be completed in a specific order by individually assigned team members. The dependencies and approval flows are extremely helpful for staying organized. It's not as great for tasks like brainstorming and strategy, when multiple people are involved. For example, for a "strategy" step in Workfront, we might have five people assigned because they're collaborating. But if five people are assigned, who is responsible for marking the step complete? Who is responsible for taking action? Is the time required meant to represent cumulative time or individual team member time? In either case, this gives an inaccurate representation of any one person's true workload.

Adobe Workfront Feature Ratings

Comments

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Adobe Workfront - Great project management tracking and reporting capabilities with a learning curve for some users