1. Home
  2. HR Management Software
  3. ADP Workforce Now Reviews
  4. User Review of ADP Workforce Now
ADP Workforce Now - the easiest choice in Payroll & HR
December 02, 2021

ADP Workforce Now - the easiest choice in Payroll & HR

Patrick Conners | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Our organization currently uses ADP Workforce to process and manage payroll and HR operations for our employees. We run bi-monthly payroll for our employees and third-party contractors. Employees have access to their paystubs, vacation time, sick time, etc. all through the ADP app. Operations within this platform run smoothly and are as simple as any payroll software that I've used.
  • Simple payroll administration.
  • Generation of monthly payroll reports.
  • Employee access to digital payroll records.
  • Comprehensive HR solution.
  • A greater variety of packages (i.e. tiered pricing for smaller organizations).
  • Interactive training opportunities.
  • More communication between organization representatives and end users.
  • Its ease of use saves time which is extremely valuable for a small staff.
  • In an increasingly paper-free world employee access to paystubs, etc. for employees is essential. We have saved a great deal on postage and paper products.
  • The comprehensive reporting tools that are available help our organization plan for today, tomorrow, and well into the future.
To be honest, I have not been educated on the various alternative packages and options available through ADP's software suite. Understanding the scalability of the current package would be extremely helpful in understanding the fit between our current solution and our Staff. Additional education on this matter would be appreciated and is an area for improvement for the ADP.
  • Bi-monthly Payroll.
  • 457b Pension Administration.
  • Employee Benefits.
The ease of use for ADP Workforce Now (i.e. setup, integration with benefits offerings, etc.) is second to none. I came into the role as the organization's Executive Director with very little HR and Payroll experience and had minimal difficulty "keeping the trains running on time". The alternatives in the marketplace may have creative sales pitches and memorable names but few can match the comprehensive offerings available through ADP.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

When I have needed a question answered it hasn't always been easy to speak to someone. I wish that ADP agents would keep better records of previous calls and issues so that I don't have to spend 15 minutes explaining a situation over again. This is an area for improvement for ADP.
Well suited If you are new to the HR world this software package is a breeze to start using. No detailed onboarding or training is required. Less appropriate If your organization is rather small, the comprehensive solutions provided by ADP might not be a great fit. The costs of the software are not insignificant.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated