TrustRadius
AgoraPulse Review 26 of 192
Review: "Listen up: AgoraPulse has great social listening."
https://www.trustradius.com/social-media-managementAgoraPulseUnspecified8.5270101
Debbie Gillum profile photo
September 28, 2018

Review: "Listen up: AgoraPulse has great social listening."

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

We use it for social media management. It's being used by the Marketing department. It addresses the business problem of engaging with our audience on social media.
  • Social Listening
  • Scheduling
  • Responses in the app
  • Reporting
  • Being able to customize the publishing calendar
  • Publishing calendar showing post previews
  • Weekly emails letting you know what the top posts are
  • Customized weekly reports emailed to you
3 - Marketing and communications
  • I haven't been able to prove a ROI with AgoraPulse
  • I wish their was a non profit discount for adding on social media accounts
  • Positive effect of better social listening, we're more responsive
  • Love the Instagram location listening tool
AgoraPulse has better listening than anyone else. It could pick up conversations and location tags that others couldn't. I liked that you could customize your social media post for multiple platforms. I liked that I could view a calendar and bulk publish and schedule a lot of social media posts all at once.
If you're missing notifications in Facebook, tired of publishing to Instagram via your phone or overwhelmed by Twitter, than Agorapulse can help you. You don't have to worry about missing a review, message or comment ever again because it's picked up by Agorapulse.

AgoraPulse Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
9
Content planning and scheduling
8
Audience targeting
8
Workflow management
8
Customer interaction histories
8
Bulk actions
8
Lead generation
7
Campaigns and promotions
7
Twitter
8
Facebook
8
Instagram
8
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
8
Role-based user permissions & privileges
8
Mobile access
8

Using AgoraPulse

Support Headcount Required

1 - marketing, communications, bachelors degree

Business Processes Supported

  • Social media
  • Social listening
  • social media management

Likelihood to Renew

8
It still has some imporvements to be made but it's a pretty good software for the price