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Canto is DAM good
Updated May 25, 2022

Canto is DAM good

David Christie-Mileham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

Canto is used to create access to our band assets and photo library to employees and agencies we work with
  • Great interface
  • Simple to use but powerful features
  • Easy to set up and manage
  • Great support
  • Reliable and fast despite a large amount of content uploaded
  • Includes support for video
  • There is currently no way of integrating InDesign plugin through our CISCO firewall
  • Some plugins are expensive although very useful
  • searchable image library with meta data
  • Ability to share content with colleagues and suppliers
  • plugins to import directly into InDesign and Photoshop
  • It has made it far easier for users to search and download content
  • Cataloging content is much easier and faster
  • Less time spent managing content and distributing manually for staff and agencies
  • Importing images into Adobe apps with speed
When looking at other DAM products Canto quickly became the favourite due to its features and knowing that other high profile brands were already using it.

Do you think Canto delivers good value for the price?

Yes

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

Yes

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

If you have a large image library and or marketing collateral you need to be able to store and make available to others then this tool is ideal. Keywording and metadata makes finding images really easy and the system runs smoothly and efficiently despite having a large database of information.It has some great features which make sharing and manipulating content easy.

Using Canto

Marketing and sales departments
4 - Designers and a photographer
  • Sales
  • Marketing
  • Design
  • Linking videos via stream in emails and landing pages
  • Template plugin for InDesign although this is very expensive
It's a key tool in our department

Evaluating Canto and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
It was reassuring to know that other large companies were already using Canto so it had a proven track record.
I feel we did all we could in evaluation and testing

Canto Implementation

The more meta data that can be added the better but this can be added to in the future.
  • Implemented in-house
Change management was minimal
  • Time taken to upload and keyword images and other content

Canto Support

Very responsive and helpful and quick to resolve issues
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I didn't know premium support was available but personally don't think it is required as standard support is more than adequate
Yes - Yes, the image compression tool was not working properly. The developers resolved the issue fairly quickly.
I asked for a feature request regarding crop and resize and the team implemented it which improved our workflow enormously.

Using Canto

Canto has lots of great features and is easy to use. It is stable and fast with excellent support when required.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Image search
  • Uploading images
  • InDesign and Photoshop plugin to import images
  • Image crop and resize could be a little more intuative
Yes, but I don't use it